Bytes Software Services

Bytes Quantum 365

Revolutionise your management of Microsoft Office 365. Quantum for Office 365 offers unrivalled visibility across your desktop estate. This innovative tool enables you to cut costs, boost security and organise user data effectively. You simply cannot afford to be without it. bssgc

Features

• Uses Microsoft Power BI dashboards
• Data pulled from Microsoft Graph API and Azure AD
• Hosted in Azure UK Datacentres
• Secure Portal with AD for User Authentication
• Detailed Office 365 application and user activity information
• Process and support for JML (joiners, movers and leavers)
• Spend forecasts and potential cost savings

Benefits

• View user activity and behaviour by user, team and department
• Eliminates wasted licenses, cuts costs and optimises investments
• Better budgeting and spend forecasting
• Helps you negotiate license renewals with confidence
• Identify cost savings through identifying the best O365 Subscription levels

£0.70 a unit a month

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bytes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

708733835866226

Contact

Chris Swani
+44 (0) 7951 326815
tenders@bytes.co.uk

Planning

• Planning service: Yes
• How the planning service works: Bytes will analyse the users Microsoft 365 software estate to understand what Microsoft applications end users are accessing. Therefore identifying the best subscription levels
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Office 365
  • Microsoft 365

Training

• Training service provided: Yes
• How the training service works: Training is available on all platforms as well as technical and end user training
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: This service helps users identify which workloads could be migrated to the cloud, as well as highlight any financial, support and governance risks. The service also covers the actual migration of suitable workloads to Azure or AWS, as well as other cloud platforms.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Bytes will work with you to deliver the technology, organisational, process and contract changes required. This may entail a period of piloting or proof-of-concept prior to embarking on a full modernisation programme.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: CHECK

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: AWS, Azure, Office 365, M365 and many others

Service scope

• Service constraints: Support is provided remotely or on site as the user desires

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 4 working hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Through the Bytes online portal
• Web chat accessibility testing: None
• Support levels: Support provided 9 to 5, weekdays only

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Microsoft, AWS, and many others

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS International Ltd
• ISO/IEC 27001 accreditation date: 02/03/2020
• What the ISO/IEC 27001 doesn’t cover: Covers whole business
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: Self Accredited
• PCI DSS accreditation date: 01/04/2022
• What the PCI DSS doesn’t cover: This covers the usage of all payment cards that are taken through the PDQ machine in finance (Leatherhead) and this is the only route that we take payment cards at Bytes.
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISAME Governance Gold

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  We take our environmental management and the impact we have on the environment very seriously. We have environmental policies in place and hold the ISO14001 accreditation. Our environmental assessments are conducted annually by an external Lead ESOS Assessor; they are signed-off by the board and compliance reported to the regulator (the Environment Agency). Our environmental policy is published on our website at https://www.bytes.co.uk/company/sustainability/environmental.; Bytes achieved carbon net zero in March 2022 through approved carbon offsetting schemes. We are always seeking to reduce our impact on the environment. We aim to minimise waste, reduce pollutants and use renewable materials. Our offices have recycling facilities for cans, plastic and paper. We aim to reduce our office printing to zero within the next few years. ; An Environmental Steering Committee has been established to coordinate environmental activities and drive change.; To drastically reduce our emissions, we have switched to renewable energy. Our Head Office has reached our first milestone of using a specialist 100% renewable electricity provider. We are also exploring options to install solar panels on our Headquarters building.; Other environmental initiatives include installing electric vehicle charging points and encouraging staff to commute to work without the car (setting up a car share network and installing secure cycle parking).; We produce a SECR (Streamlined Energy and Carbon Reporting) report that details the companies energy consumption and carbon emissions. This report is produced annually by an independent assessor. ; This report provides details of our emissions in Scope 1, 2 and 3 categories. It details the activities previously taken to reduce emissions and also recommendations for further improvements.; For scope 1,2 and 3 emissions we aim to reduce these by 50% by 2025-2026 from our 2021 baseline.; We aim to be Net Zero by 2040, covering our own operational emissions.

Pricing

• Price: £0.70 a unit a month
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bytes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.