CybSafe GUIDE
Behaviour change and security culture software delivering targeted learning, nudges, and guidance aligned to real workplace risks. CybSafe GUIDE personalises support by role and risk, improving secure habits over time. Track engagement, capability uplift, and compliance evidence through measurable behavioural outcomes, not completion alone.
Features
- Phishing simulation campaigns and scheduling
- Template library for realistic social engineering scenarios
- Targeted simulations by department and role
- Automated coaching after phishing interaction
- Risk based follow up interventions
- Reporting rate measurement and improvement tracking
- Click, compromise, and safe behaviour analytics
- Simulation governance and frequency controls
- Landing page and email branding customisation
- Anti fatigue controls and ethical configuration options
Benefits
- Improve phishing resilience at scale using science and telemetry
- Reduce risky phishing behaviour with measurable post intervention change
- Help 91% of users stop risky phishing engagement
- Reduce phishing risk without compromising privacy or autonomy
- Go beyond click rates with a scientific phishing approach
- Unveil the "why" behind risky user behaviour
- Influence better security decisions while preserving productivity
- Cultivate a resilient culture with less friction
- Strengthen anti ransomware outcomes through better phishing decisions
- Turn simulations into lasting behaviour change across your workforce
Pricing
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
7 0 8 8 6 1 7 4 3 5 7 7 6 2 9
Contact
CYBSAFE LTD
Commercial Team
Telephone: 02039 096913
Email: commercial@cybsafe.com
About your service
- Service categories
-
Cloud Support Services
Training
- Other
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Yes
- Support response times
- 4 hour initial response time
- User can manage status and priority of support tickets
- No
- Phone support
- No
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.2 AA
- Web chat accessibility testing
- N/A
- Support levels
-
1. Fatal - 4 Normal Business Hours.
2. Severe - 12 Normal Business Hours.
3. Medium - 24 Normal Business Hours.
4. Minor - 24 Normal Business Hours - AI chatbot
- Yes
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- Yes
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data scientist | £2,000.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau
- ISO/IEC 27001 accreditation date
- Monday 1 December 2025
- What the ISO/IEC 27001 doesn’t cover
-
External elements :
1. Supporting utilities
2. Cabling security,
3. Redundancy of information processing facilities,
4. Outsourced development - all N/A for CybSafe. We develop our SaaS product inhouse. - ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 38fb253b-da36-41c0-b87b-06e916b449d3
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 2606b80e-3cb0-47f5-b32d-6fb40c5b920c
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Volunteering opportunities for staff
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Working conditions which promote an inclusive working environment and promote retention and progression
-