Digital Space Cloud Services Limited

Digital Space Data Extraction & Forensics

Digital Space can help you securely extract data and information out of cloud environments to enable detailed forensic analysis. Data can be precisely exfiltrated to another cloud account or environment or on-premises in order to provide secure backup and further analysis of sensitive data


  • Secure, Forensic data extraction and backup
  • No data size restrictions
  • Rapid data transfer using automation
  • Security Cleared staff perform all work
  • Suitable for forensic analysis including financial services


  • Official and Official Sensitive solutions design experience
  • Collaborative working approach to achieve required outcomes
  • Understanding of data sensitivity and security
  • Multi-award winning team
  • Highly skilled, experienced team with deep and wide knowledge


£1,195 a unit a day

Service documents

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G-Cloud 13

Service ID

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Digital Space Cloud Services Limited Gary Beddow
Telephone: 0333 220 0222


Planning service
How the planning service works
We work closely with you and the holder of the data to be extracted (if possible/required) to determine the scope of data and services to be extracted/backed up. We analyze the total volume and types of data and information and provide you with a detailed work and project plan that can be provided to external bodies e.g. Financial Conduct Authority (FCA) to support any activity e.g. investigation, that requires the forensically secure data.

We can help you understand the relevance of particular data and why it may or may not be required and plan accordingly. We can also help you understand how to use the data and agree formats so that it remains readable in the future. We also help you identify the correct target environment, cloud or on-premise, and can provide you with secure management for cloud based forensic data environments.
Planning service works with specific services
Hosting or software services the planning service works with
Amazon Web Services (AWS)


Training service provided
How the training service works
We provide custom training both on native AWS and on our AWS products. This can be included in an implementation project.
Training is tied to specific services
Services the training service works with

Setup and migration

Setup or migration service available
How the setup or migration service works
This service is designed to securely extract data from an existing cloud environment and move it into another secure cloud environment and/or on-premises.

We work closely with you and your teams to identify the scope of data, information and services that must be extracted as well as understanding any compliance requirements that may be necessary.

We produce a detailed project and work plan to outlines the process for each in scope service/data type as well as the projected timescales (based on our analysis of the data volumes during a discovery period).

Once the scope is agreed we engage with you in an iterative cycle to extract-check-validate the extracted data to make sure that the extraction meets the requirements.
Setup or migration service is for specific cloud services
List of supported services
Amazon Web Services (AWS)

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
We work closely with you and your teams to ensure that all requirements, including compliance, are met continuously through the data extraction project. This continuous validation process ensures that any issue with the data is identified early and as part of the extraction process which enables us to resolve any issue without it affecting delivery.

Our automated processes are also built using a combination of best practices and real-world experience. This results in our ability to scale to any size of source data with a verifiable output quality that meets your needs.

We test client satisfaction with ongoing support services through monthly Service Review meetings. In these, we ask a standard set of quality assurance questions, requiring clients to give us an overall score for our service. Scores below 8 / 10 result in action plans and internal escalation.

Security testing

Security services
Security services type
  • Security strategy
  • Cyber security consultancy

Ongoing support

Ongoing support service
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Our UK based service desk and support team provide 2nd and 3rd line support for customer environments.

Service scope

Service constraints

User support

Email or online ticketing support
Email or online ticketing
Support response times
Initial response is based on the priority of the request:
Critical: 10 minutes
High: 30 minutes
Medium: 30 minutes
Low: 1 day
Working hours in each case.
Further details on response and resolution times are provided in the Service Definition for our Digital Space AWS Managed Support Service
User can manage status and priority of support tickets
Online ticketing support accessibility
None or don’t know
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Support levels
We provide 3 levels of support:
1: AWS Infrastructure only
2: Infrastructure & Operating System
3: Advanced (includes special security and more integrated working with your team)
24/7 add-on to any of the above levels.
See more detail in our Service Definition for Digital Space AWS Managed Support Service.


Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Amazon Web Services (AWS)

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
Alcumus Isoqar Limited
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
Nothing - all areas of our business
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Cyber essentials
Cyber essentials plus
Other security certifications
Any other security certifications
ISO27017 Cloud security

Social Value

Fighting climate change

Fighting climate change

We monitor and publish our carbon emissions annually and have committed, via the Science Based Targets Initiative, to reduce them by 42% by 2030 against 2020 levels. We hold ISO14001 and have a Corporate Social Responsibility group that meets monthly to design and deliver improvement projects including improvements to the energy efficiency of our data centres. We use virtualisation technologies to improve consolidation of workloads and utilisation in our data centres and then use a combination of building management systems, free-air cooling, cold aisle containment and battery storage to maintain high Power Usage Effectiveness (PUE).

We enable our customers to reduce their emissions through use of our private and public Cloud services which are typically 80% more energy and carbon efficient than on-premises systems. Our SD-WAN services enable re-use of networking hardware and we provide recycling and re-use of laptops through our partners.

We gained a bronze award in 2022 from EcoVadis for being in the top 50% of the companies for whom they track Corporate Social Responsibility.
Tackling economic inequality

Tackling economic inequality

Digital Space is tackling economic inequality primarily by recruiting Apprentices. Digital Space has a programme in place to source local apprenticeship talent for several of our first line roles. These apprentices are then developed into the business. Key areas of focus for the scheme are our Network Operation Centre and Helpdesk 1st lines, Customer Services and Sales. We will also look to take Product Managers, HR and Administration/Finance apprentices on an ad hoc basis. Our apprenticeship programme works with local schools but also partners with specialised external companies to ensure we get the right talent for the future talent pool of our business.

More generally, Digital Space creates employment for approximately 200 positions in the company head office and warehousing facilities in Newark, with the remaining 150 roles located across all regions of the United Kingdom.
We support home and flexible working, offer salary sacrifice for childcare vouchers, and all staff have the opportunity to opt into private health and dental care schemes. In addition, an Employee Assistance Programme is provided free of charge.
Each year, the team at Digital Space chooses a charity to support and raise money for through numerous fundraising activities and initiatives.
Equal opportunity

Equal opportunity

Digital Space addresses equal opportunity by ensuring that everyone is treated with dignity and respect at work. We enforce and regularly review a number of HR policies, ensuring that all employees are treated as individuals, fairly and without bias, including through recruitment, training, promotion and career development and our values or “ways of working” reflect that.
The company aims to create a workplace where employees are confident of fair treatment, have access to opportunities and where the company has a mechanism for solving any problems that occur.

Digital Space supports the Equality Act 2010, where “equal opportunities” upholds the idea that all employees should be entitled to and have access to all of Digital Space’s facilities at every stage of employment, including the pre-employment phase.
That means every employee at Digital Space should have:
• An equal chance to apply and be selected for posts pre-employment
• An equal chance to be trained, developed, and promoted whilst employed with the company
• An equal chance to have their employment terminated equally and fairly
Employees have the right to:
• Fair practices and behaviour in the workplace
• Fair allocations of workload
• A workplace that is free from unlawful discrimination, harassment or bullying
• Merit based selection process for recruitment and promotion
• Fair processes to deal with work-related complaints and grievances

We have completed the government's Modern Slavery Assessment Tool and are working to educate our staff so that they are more aware of potential issues.


Digital Space provides a number of facilities for its staff to encourage a healthy work environment. Employees at Digital Space benefit from discounted physiotherapy sessions, the bike to work Government scheme and a range of discounts on products and services, including gym membership. The company offers a free corporate healthcare cash plan – Medicare benefits include cashback on prescriptions, consultations, diagnostic tests, scans, and complementary/alternative therapies. This also includes a 24/7 health and stress-related helpline service in order to assist with better mental health.

The company's objectives are to promote the health and wellbeing of all colleagues and to provide a safe working environment. This is evident in the investment made in the Newark office refurbishment, creating an agile workspace including several standing workstations to help prevent health conditions arising from prolonged sitting, along with new ergonomically designed chairs with body balance mechanisms.

We encourage and invest in our staff's ongoing career development, recommending and supporting training and further education across all teams and disciplines. We also work to encourage information sharing including regular 'all hands' meetings, weekly video presentations and the OfficeVibe survey tool which asks all employees to answer a number of questions about how they feel they're being treated and how this could be improved on a weekly basis.


£1,195 a unit a day
Discount for educational organisations

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.