PayrollCloud Limited

PCL Provision of Reporting and Analytics Services for Oracle Cloud SaaS

Producing high-quality reports and analytics is crucial for the success of any Oracle Cloud SaaS project. PCL offers a team of specialized experts to support and execute reporting and analytics tasks, utilizing tools like OTBI, BI Publisher, OACS, FAW, and ODI.

Features

• Strategy services for reporting.
• Training and skill enhancement services.
• Oracle reporting expert guidance.
• Developing new reports.
• Modifying current reports.
• Roadmap execution.

Benefits

• Utilize your data's full potential.
• Provide end-users with essential data.
• Increase return on investment.
• Custom services for your entity.
• Quicker implementation periods.
• Lower risk with PCL's extensive services.
• Simplify multi-provider management.

£300 to £1,500 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at alliances@payrollcloudcorp.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

711291934865932

Contact

Dharmesh Agarwal
+441618186986
alliances@payrollcloudcorp.com

Planning

• Planning service: Yes
• How the planning service works: Our experts will lead you through structured phases to understand your organization's unique reporting and analytics requirements for Oracle Cloud SaaS. Working in partnership with your team, we will develop and implement a customized strategy for reporting and analytics services. This joint effort is designed to unite your team, enhance collaboration, and guarantee optimal engagement and successful adoption of reporting tools and analytical insights.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Oracle

Training

• Training service provided: Yes
• How the training service works: Training on Reporting or Analytics issues is offered as part of our Oracle Cloud SaaS reporting and analytics services.
• Training is tied to specific services: Yes
• Services the training service works with: Oracle

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our service streamlines the transition to cloud or shifts between cloud services, focusing on seamless migration or establishment for our clients. We begin with assessing your migration goals, then strategically plan a tailored migration aligned with your objectives, including solution design and security planning. Utilizing advanced tools, we ensure an efficient process with minimal downtime and protected data integrity. Post-migration, we offer ongoing support for performance optimization and security, along with training to maximize cloud benefits. Specifically designed for Oracle Cloud SaaS reporting and analytics services, our approach ensures a smooth migration, enabling organizations to enhance operations and foster business growth.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: ORACLE

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Reports undergo unit testing throughout development, followed by testing during both System Integration Testing (SIT) and User Acceptance Testing (UAT), aligning with our Oracle Cloud SaaS reporting and analytics services.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We strive to respond to questions promptly during our working hours, which are from 9 AM to 5 PM (UK time), Monday to Friday. Response times may vary, but we aim to address all inquiries within these hours as quickly as possible. Please note that response times may be different over the weekends, as our office is closed, and inquiries will be addressed on the following business day.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: No
• Web chat support: No
• Support levels: PCL provides a selection of Service Wrappers that may suit the client's needs based on the organization's skill levels. A summary of PCL's standard offerings includes: Expert Services - Functional User Support - POA, Testing – Monthly Patching - POA, Testing – Upgrades - POA.

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Oracle

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DBS Certification Pvt. Ltd
• ISO/IEC 27001 accreditation date: 31/05/2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO 9001
  • ISO 14001
  • ISO 22301

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  PCL has established clear goals to reduce our carbon footprint and contribute to fighting climate change: Promoting Carbon Neutral Travel: PCL incentivizes staff to opt for carbon-neutral travel options through enhanced employee benefits like the Cycle to Work scheme. Presently, 20% of our staff actively participate in this initiative. Encouraging Car Sharing and Public Transport: PCL offers financial incentives to staff for carpooling and utilizing public transport, thereby reducing emissions. Despite the challenges posed by Covid-19, we've facilitated 82 shared car journeys since implementing a full travel ban. Investing in Energy Efficiency: PCL has invested significantly in upgrading equipment to more energy-efficient models, with over £100k allocated for this purpose. Promoting Recycling: We ensure responsible disposal of end-of-life equipment, recycling over 60 laptops instead of sending them to landfill sites. Adopting Sustainable Premises: In 2019, PCL relocated our London Office to a shared service to minimize energy consumption and travel requirements, resulting in substantial energy savings through shared facilities. Supporting Customers' Sustainability Goals: PCL has developed solutions and products to assist our customers in complying with sustainability and corporate social responsibility regulations. Utilizing Green Cloud Storage: PCL utilizes Oracle's Green Cloud Storage solutions and collaborates with Oracle to offer sustainable services to our customers. We will continue to partner with Oracle to promote environmentally friendly cloud solutions. Through these initiatives, PCL is committed to reducing our environmental impact and promoting sustainability both within our operations and among our customers.

  Covid-19 recovery

  PCL's Contribution to Covid-19 Recovery PCL has actively contributed to the recovery efforts for individuals, organizations, and businesses impacted by the COVID-19 pandemic. As a company operating in a high-growth sector, we are committed to giving back to the community and supporting those in need. Here are some of the initiatives we have undertaken: Employment Opportunities: We have provided employment opportunities to individuals who have been made unemployed due to the pandemic, helping them get back on their feet. Pro-bono Consulting Services: PCL has offered pro-bono consulting services for community projects and initiatives, leveraging our expertise to support various causes during these challenging times. Free Oracle Health and Safety Solutions: We have provided the Oracle Health and Safety solutions free of charge for contact tracing purposes, aiding in the management and containment of the virus. Enhanced Employee Care Packages: Recognizing the importance of mental health care during these difficult times, we have enhanced our employee care packages to include improved services for mental health support. Safe Working Space Enforcement: We have enforced safe working space measures to ensure the safety and empowerment of all our workers when they choose to return to our offices, prioritizing their health and well-being. Through these initiatives, PCL aims to make a positive impact on the recovery process and support communities in overcoming the challenges posed by the COVID-19 pandemic.

  Equal opportunity

  Promoting Equal Opportunity at PCL PCL is steadfast in our commitment to fostering equal opportunities for all individuals within our organization. We firmly believe that our future success in a competitive landscape hinges on the development and empowerment of our diverse workforce. Discrimination of any form, whether direct or indirect, is strictly prohibited at PCL, and we uphold this principle across various grounds, including sex, marital or civil partner status, pregnancy or maternity, disability, religion or belief, nationality, ethnic or national origin, color or race, sexual orientation, gender reassignment, or age. As an organization, we celebrate and embrace diversity, recognizing the myriad benefits it brings to both our employees and the organization as a whole. We understand that diversity is a cornerstone of our success, and we are committed to fostering an inclusive environment where all individuals are valued and empowered. This commitment extends beyond our workforce and encompasses our broader community engagement efforts, ensuring that opportunities are provided to those who may otherwise be marginalized or disadvantaged. To actively promote diversity within our workforce, PCL has implemented a comprehensive Diversity and Equality policy, accompanied by mandatory training for all employees as part of our code of conduct. Furthermore, we have made substantial investments in our HCM back-office solution to monitor, report, and assess issues such as diversity, the gender pay gap, and adherence to the living wage. We are dedicated to transparency regarding gender equality and regularly monitor the Gender Pay Gap, ensuring that gender equality is clearly communicated to prospective employees, current employees, partners, and customers alike. By upholding these principles and practices, PCL reaffirms its commitment to fostering an inclusive and equitable workplace for all.

  Wellbeing

  Prioritizing Wellbeing at PCL At PCL, the health and wellbeing of our employees are paramount. We have made significant investments in an employee benefits scheme aimed at enhancing overall wellness. Our comprehensive benefits package includes private healthcare, 24/7 GP access, the Cycle to Work scheme, Pensions Top Up, Mental Health support, Healthcare Cashback, and various other benefits designed to promote employee wellness. We are committed to continuously improving and expanding this scheme to ensure that we effectively support and retain our staff. In addition to prioritizing individual wellbeing, PCL actively promotes community integration and engagement. We believe in giving back to the communities in which we operate and fostering integrated communities. Here are some of the ways we support community benefit provision: • Supporting Local Community: PCL has provided support to numerous food banks across the UK and the US through both staff and corporate donations. Additionally, we offer paid leave to employees participating in volunteering programs, encouraging community engagement. • Offering Employment Opportunities: We offer a range of employment opportunities, including graduate positions, apprenticeships, work experience, and entry-level positions, across various locations in the UK. By providing employment opportunities in the local area, we contribute to economic development and community prosperity. • Supporting Customers' Community Initiatives: As part of our contractual commitment to our customers, PCL offers community benefits. For example, in 2021, we collaborated with a local council to provide training and mentorship to post-16 care leavers pursuing careers in technology, thereby supporting community development and empowerment. Through these initiatives, PCL demonstrates its commitment to promoting employee wellbeing and fostering positive community relationships. We believe that by prioritizing the health and prosperity of our employees and communities, we contribute to a more sustainable and inclusive society.

Pricing

• Price: £300 to £1,500 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at alliances@payrollcloudcorp.com. Tell them what format you need. It will help if you say what assistive technology you use.