SAP CLOUD SOLUTIONS LIMITED
Migration Implementation and Support Services - SAP S/4HANA
System Integrator for SAP S/4HANA implementations assist the business for the below:
Enterprise architecture,
Business case support,
Configuration and testing,
System integration,
Implementation,
Data cleansing and migration,
Change management,
Training,
On-boarding,
Application management support,
Features
- SAP S/4HANA Business process and Analytics implementations services
- HCM and SuccessFactors Design Implementation
- SAP Ariba business process implementation and S/4HANA Integration
- SAP S/4HANA Migration services
- Planning and Implementing End 2 End Business Solutions
- Enterprise and IT strategy, and Business Transformation strategy development
Benefits
- Pre-defined business blueprint use-cases and prebuilt design patterns
- Adopt Industry best practices to accelerate the business transformations
- Reduce the development effort by using the pre-developed logic
- Ensure the application are build as per Cyber Security standards
- Robust Test Strategy and pre-define test cases
Pricing
£150 a unit a day
- Education pricing available
Service documents
Request an accessible format
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Framework
G-Cloud 14
Service ID
7 1 2 3 4 4 5 1 5 1 7 6 6 0 9
Contact
SAP CLOUD SOLUTIONS LIMITED
Kishore Battu
Telephone: 07438542929
Email: Battu_basis@yahoo.com
Planning
- Planning service
- Yes
- How the planning service works
- We customise the planning service as per client requirements. The service will be split in to multiple streams including 1. Requirements & Business process, 2.Technical readiness, 3.End user Business change, 4.Testing streams, 5.Cutover and Transition. We follow SAP ASAP and Activate methodology, Agile based Scrum planning and Waterfall methodology. Flexible to adopt client specific project delivery methodology.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- SAP S/4HANA business suite
- SAP Ariba
- OCR for SAP Vendor Invoice Management (VIM)
- Google Cloud
- Microsoft Azure
- Amazon Web Services
Training
- Training service provided
- Yes
- How the training service works
- Training approach will be designed as per business application process and customer needs. We train the Super user community so that they can train the internal users when required. 3. Provide required training documentations, technology tools and training recordings.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- 1. Map the required source and with target process and applications 2. Handle software compatibilities 3. Consider latest software version versions 4. Consider reputed migration tools 5. Archive and cleanse the data before or after migration 6. Consider Data compliance including GDPR, Data Privacy and Cyber Security regulations 7. Implement non-functional features 8. Propose stable network standards 9. Ensure the application designs are high available, scalable meeting the business Service Levels 10. Perform trial migrations and test 11. Futureproofing 12. Aligned to vendor strategy and client roadmaps 13. Provide Operational instructions and transition.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Customer Private Cloud
- Hybrid Cloud
- Google Cloud Platform
- Amazon Web Services
- Azure Cloud Services
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Enhance our pre-defined test strategy with customer needs and test scenario templates will be used during the Unite Test, System Integration Test (SIT), Business User Acceptance Test. Industry standard Performance and Automated testing tools will be used.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Support service will be available as per customer requirements and agreed SLA 2. Level 1 including Helpdesk, Level2 and Level3 support will be provided with agreed SLA. Remote Connect to the application to investigate the problems, onsite support also available.
Service scope
- Service constraints
- Not know constraints. We will review the constraints against each client business process and support requirements.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- The response times will be based on the customer agreed SLAs. Response times will differ based on the service impact. Production services impacting issues will be given high priority including weekends at any time. Non-production, less critical issues will be supported during the weekdays working hours.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Microsoft Teams form the vendor Microsoft.
- Web chat accessibility testing
- Microsoft Teams which is a tested tool form the vendor Microsoft.
- Support levels
- Level 1 support - Initial investigation and technical details capture. Search for the KBA or FAQ existing scripts if it is a known issue. Level 2 support -when there is new issue, the engineer will perform detailed investigation and bug fixing. Level 3 support - software product issues and limitations, we work with the production vendor and ensure bug fix or solution provided.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We advocate eco friendly approach in every aspect of the client engagements as highlighted below:
• Public cloud infrastructure subject to agreements with client.
• Remote work and virtual meets to reduce the carbon footprint.Covid-19 recovery
Our staff are fully vaccinated as per government guidance. We ensure strict Covid secure protocols as a way of life.Tackling economic inequality
We have zero tolerance for any behavior of any of our stakeholders. We do everything required to provide level playing fields to our employees avoid of economic inequality.Equal opportunity
We are an equal opportunity employer and fully committed towards Equal opportunity.Wellbeing
Stakeholder wellbeing is essential for overall growth of our organisation. We follow a 360 degree feedback mechanism followed by time bound agreed actions to ensure Wellbeing.
Pricing
- Price
- £150 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Battu_basis@yahoo.com.
Tell them what format you need. It will help if you say what assistive technology you use.