Illuminet Solutions
Now to Wow! 90 Day Spin Cycle
Illuminet's Spin Cycle methodology transforms products/services from average and indifferent to Wow! in 90 days. Our 7-STEP process stimulates creative thinking, focuses on outcomes and visualises a Transformation Roadmap. Everything’s ‘in-the-box’ based on the common principles of fixed price, time-bound and repeatable processes that are results-driven and easy to deploy.
Features
- 30 days of skilled onsite facilitation included in the price
- Home team trained in repeatable change methodology
- Strong visualisation throughout enabling clear communication
- Drives product and service transformation
- Templates and wall charts to get you started immediately
- Comprehensive guidebook and detailed project plan
- USB containing printable copies of the documentation
- Deals with known issues and barriers to excellence
- Incorporates service expectations, service augmenters and service potential
- Interim service improvements as stepping stones to the final Wow!
Benefits
- Refreshes and reinvigorates offerings and services
- Stretches imagination and possibilities
- Converts transformation and improvement ideas into a clear road map
- Produces a comprehensive but easy to follow action plan
- Methodology brings out creative and lateral thinking in home team
- Energise and rejuvenate tired or flagging services or products
- Deliver a transformational strategy and roadmap, and Wow! statement
- Achieve quick improvement wins during the 90-day Spin Cycle
- Create an iterative and repeatable process for transformation
- No quibble money back guarantee
Pricing
£10,000 to £60,000 a unit
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bizops@illuminetsolutions.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
7 1 4 5 2 0 6 8 6 3 1 1 3 3 2
Contact
Illuminet Solutions
Stephen Farmer
Telephone: 01202 770162
Email: bizops@illuminetsolutions.com
Planning
- Planning service
- Yes
- How the planning service works
- Our 90 Day Now to Wow! Spin Cycle™ methodology is a unique 90 Day planning and action orientated tool designed as a way of driving product or service transformation and improvement. Strong visualisation, structured and designed to bring out creative and lateral thinking as well as dealing with today's issues and barriers.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Over the course of the 90 days the Illuminet consultant will provide your team with a methodology which can transform a selected of your organisation into something amazing. The consultant will leave you with a repeatable methodology and a cadre of trained Now to Wow! Advocates who can champion continued accelerated change.
Further training/coaching/support can be arranged as an additional service to support the 90 Day Now to Wow! Spin Cycle™. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
-
The Client to provide:
1. The War Room - dedicated for 90 days.
2. The Wall – where progress can be visualised effectively
3. Hurdle and Barrier boards
4. A team of people covering the key areas of the IT and Business
5. Team members to attend kick-off, key workshops, key stage review sessions, status reviews and wrap-up session.
6. Management buy-in for the 90 days engagement
7. Appropriate and timely engagement from the Steering Team.
8. Timely access for the Illuminet Team to avoid delays in initiation and progression of activities.
9. Timely provision of requested data / information
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- As part of the standard 30 days support the Illuminet consultant will respond to emails from the Spin Cycle Core Team. Emails will be acknowledged within 24 hours of receipt.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support, motivation and facilitation is provided either on-site, via email or over the phone throughout the 90 days duration of the Spin Cycle.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
Fighting climate change
Our efforts to be greener began in 2019 with the announcement of our flagship initiative, Treevolution. In 2022, we took the next step and initiated work to be Net Zero by 2035. Now, embedded in our work culture is a drive to do more for the environment, with a dedicated Eco-Ambassador team. We challenge ourselves to improve our operations and use sustainability as a catalyst for innovative thinking that results in a great, and green, service to our clients. This is our Green Guarantee.
One key part of our mission is to have a positive impact on the environment. Treevolution, was the first of many environmental initiatives to have been implemented. We pride ourselves on having a strong relationship with both The Yorkshire Dales Millennium Trust and The National Forest Foundation, in which we plant 1 tree per consultant per week, 5 trees per permanent position filled and 10 trees per product delivery.
We have planted nearly 17,000 trees in the UK and are well on our way to 18,000 trees globally.Equal opportunity
Illuminet’s values and behaviours are at the heart of everything we do, ensuring our approach and delivery is in harmony with the testimony ‘All human beings are born free and equal in dignity and rights’. We are immensely proud that all our business practices are conducted in an honest, transparent, inclusive and ethical manner. This includes, but is not limited to, our commitment to recruiting, developing and retaining the most talented people regardless of background.
Pricing
- Price
- £10,000 to £60,000 a unit
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bizops@illuminetsolutions.com.
Tell them what format you need. It will help if you say what assistive technology you use.