LocalGov Drupal training
We provide training to council web teams of all shapes and sizes. Whether your content editors need to understand how to use the website, or your web team wants to up-skill and learn module development, we can provide tailored training to encourage professional development and valuable in-house skills.
Features
- Customised training for your teams needs
- Training for content editors and webmasters
- Training to level up your in-house team
Benefits
- Work with a team active in the LocalGov Drupal community
- Utilise our knowledge and experience of past LGD projects
- No license costs or supplier lock in with LocalGov Drupal
- Reduces need for external providers
- Gives your team autonomy
- Training that your team needs
- Encourage professional development
Pricing
£600 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
7 1 5 9 9 8 8 5 3 0 1 3 3 4 6
Contact
CHICKEN DIGITAL LIMITED
Justine Pocock
Telephone: 07889364843
Email: hello@wearechicken.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
We’ll have a 1 hour video chat to discuss your project and the type of training you require.
During offboarding you’ll receive a document of what was covered in the training session. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- LocalGov Drupal
- LocalGov Drupal Microsites
- Drupal
Training
- Training service provided
- Yes
- How the training service works
- We provide Drupal content editor and administrator training tailored to meet your specific requirements. When we make lead a working group to make core enhancements we make can provide training directly to the working group and for all councils when the enhancement is launched.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Drupal
- Localgov Drupal
- Drupal theming (Twig + CSS)
- Drupal development (PHP)
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Enhancement services are provided during UK office hours, excluding bank holidays.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.1 AA or EN 301 549
- Web chat accessibility testing
- We use Slack for web chat during training. We've not done any testing with assistive technology users.
- Support levels
- Inside normal UK working hours (Monday-Friday 9:00-17:00 excluding bank holidays) urgent response time is 2 hours, although typically within 5 minutes. Normal ticket response times is 2 working days. Only Urgent issues are worked on in antisocial hours. A custom Service Level Agreement can be arranged.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We’re fighting climate change by proactively using public transport when travelling, or electric vehicles if owned. We have a cycle to work scheme. Recycling and/or composting of any paper used, although digital notes are encouraged. Light and plug sockets in office areas are on timers and all electrical equipment turned off when not in use. All team members use 100% Renewable energy providers - incentivising solar panels in homes. Fossil free pension plans with PensionBee for Directors. We ensure that all office catering is vegetarian.
Chicken as a member of Sustainable Web Manifesto we’re improving web performance to lower carbon emissions on the web. 100% of our websites are hosted on green hosting and where we can choose to host, green hosting will always come first.
We participate in the Client Disclosure practice - and reveal the percentage of our company turnover by industry category, including fossil fuel and other high carbon clients.
This year our percentage of revenue from these industries has always been zero.
In our sustainability policy we've started to monitor and report our carbon footprint (Scope 1 and 2 emissions) to help us reach net zero carbon emissions.Covid-19 recovery
Chicken was founded after Covid-19 was at its highest but we’re aware that it isn’t over and other viruses can also be debilitating to people. As part of our sustainability and wellness policies we encourage working from home, and not working if you’re unwell as it isn’t productive or safe for people to do so. We understand the effects of Long Covid and other autoimmune diseases encourage people to work when and how it suits them.Tackling economic inequality
We are constantly reviewing our supply chain and moving to the most environmentally efficient suppliers where possible in order for us to keep our services of high quality to us, our clients and those affected by our services.
When making websites, we aim to make sure they’re as accessible as possible. This helps with reducing economic inequality by ensuring that users of the website with old or shared devices are still able to access the information they need.Equal opportunity
We employ team members based solely on ability and experience, regardless of gender, race, religion or disability.
Including our regular contractors, our team is 50% male and 50% female.Wellbeing
Chicken exists because employee wellbeing is a priority for our business values. We strongly believe that people do their best work when they are feeling their best. We do this by being distributed, having flexible office hours. Family and personal time comes before work. We encourage walking as a problem solving method.
Pricing
- Price
- £600 a unit a day
- Discount for educational organisations
- No