Arum

Technology Selection Services

Our Technology Selection Service provides you with assurance that you have selected the right cloud solution for your organisation. It enables you leverage our substantial knowledge of Cloud vendors and systems acquired over 23 years of hands on system implementation.

Features

• Advice, guidance and support for cloud systems and vendor selection
• Business case development for cloud services and systems
• Development of service and system functional and non-functional requirements
• Full market and vendor knowledge, analysis, evaluation, and interpretation
• Independent and impartial vendor, service, and system evaluation
• Full and impartial strategy and technology option appraisal
• Support for all procurement models and stages
• Rigorous RFI /RFP/ demo and full proposal assessments
• Experience based technology implementation strategy advice and guidance

Benefits

• Independent, impartial and experience based advice, guidance and support
• Full market assessment before change ensuring best technology strategy selection
• Latest knowledge of fast changing technologies, markets and vendors
• Better value by ensuring technology meets business needs and objectives
• Arum's proven framework accelerates the selection process
• Arums experience helps identify risks and potential issues early
• Effective decision making first time reduces overall cost of selection
• Implementation experience to inform and support the selection process
• Experience driven questions to challenge vendors throughout the process

£676 to £1,995 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at reuben.gates@arum.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

716188054870255

Contact

Reuben Gates
0783 323 2728
reuben.gates@arum.co.uk

Planning

• Planning service: Yes
• How the planning service works: Implementing new technology represents a significant investment in both time and resources. Arum’s Technology Selection Services get you off to the right start by helping you to filter the cloud technology market to your exact requirements and budgets. Our service is tailored to your specific needs and the nature of the systems or services you are interested in.; ; We can assist you with gathering your system requirements using a comprehensive template which considers over 20 key system capability areas. We can also help develop a Business Case and assist with Cost / Benefit analysis if required.; We will compare your requirements to our database on the features and capabilities of major systems and providers. Our database is updated constantly with new entrants and system upgrades. We can support you, or engage vendors on your behalf to request further information and / or arrange demonstrations. We can undertake option appraisal and will advise you on appropriate procurement and implementation methodologies; ; We can facilitate or help you to procure the solution that meets your requirements. We develop robust scoring and evaluation tools and methodologies using our insight and experience support to inform your final decision.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We can assist you to identify the scope of your cloud services and design the right migration strategy after assessing your state of readiness. We can design the most appropriate governance framework for your organisation and identify all the resources required.; ; We will assist you to develop KPIs to measure the success of your services before and after migration including user experience, infrastructure and availability, maintenance costs, scalability, operational load and access speed. We can help you select the right tools to monitor cloud performance.; ; There are many tools designed to make migration more straightforward. We can help you to select the right tools that do most of the hard work moving your data between systems.; ; We can assist you to identify and implement the correct back up strategy for your cloud data. This includes setting up the correct environments, automated backup systems, policies and staff training that address the specific risks facing your business and your solution.; In addition to advice and support, we can provide specific roles and skills to complement or enhance your team to undertake migration.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We support QA and Testing in a cloud environment including: ; ; • End to End Test / QA Management; • Planning, Scope Definition ; • Scripting, Execution; • Incident Management ; • Product Assessments ; • Data Analysis

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: No

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: Individual support as covered within individual daily rates

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Alcumus ISOQAR
• ISO/IEC 27001 accreditation date: 30/01/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Wellbeing

  Wellbeing

  Arum values the welfare of its staff and has committed to delivering the Mental Health at Work Commitment Standards. ; ; In addition to the continued use of Peakon, our employee engagement feedback tool, we will undertake a regular programme of events with expert coaches to support colleagues through the next stage of the pandemic and the gradual return to office-based activities, whether at Arum or client sites. We have invested in new technology to support our colleagues via a mental health diagnostic and support app called 87% through which all employees will be able to complete a detailed, personal and confidential assessment. This will create a personalised profile and employees will receive guidance in the form of advice, fitness enhancing programmes, life coaching and coping strategies. A team of clinical psychologists are available as well as a full range of professional support. Employees data is not collected, but Arum will receive valuable insight about the team at an aggregate level providing feedback and direction for future initiatives and regular review of mental health and wellbeing policies. Arum will also introduce Mental Health First Aid training to at least two employees resulting in certified mental health first aid within the workplace.

Pricing

• Price: £676 to £1,995 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at reuben.gates@arum.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.