GROUP ED LIMITED

GroupEd

GroupEd is a cloud-based school management information system for UK schools, multi-academy trusts and local authorities. It provides pupil and staff records, attendance, meals and cashless payments, communications and surveys, classwork, trips and activities, visitor management, school shop functionality and core MIS administration within a single platform.

Features

• Cloud-hosted Management Information System for schools, local authorities & MATs
• Secure, web based access via standard browsers
• Centralised pupil, staff, and organisational data management
• Real time reporting and analytics dashboards
• Role- based access controls and user permissions
• Data sharing across schools, trusts and local authorities
• Integration with third party education and finance systems
• Automated data validation and consistency checks
• Remote access from any internet connected device
• Scaleable architecture to support single schools or large authorities

Benefits

• Centralise education data to reduce duplication and manual administration
• Access real-time information to support faster, evidence based decision making
• Share data securely across schools and local authorities effortlessly
• Reduce reporting time through automated, accurate data collection
• Improve data quality with built-in validation and consistency checks
• Enable staff to work remotely using secure cloud access
• Support compliance through controlled access and audit- ready records
• Scale easily as organisations grow or restructure
• Integrate existing systems to streamline workflows and reduce duplication
• Simplify daily management tasks with intuitive role-based dashboards

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at cerys@grouped.org.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

717249463283347

Contact

Cerys Furlong
07825986177
cerys@grouped.org.uk

About your service

• Service categories:

  Applications

  Production and operations

  • Other operations

  Service industry and public sector operations

  • Education
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: GroupEd’s flexible architecture allows customers to: Use it as a complete, standalone MIS; or deploy it as a complementary service that extends existing software applications. This flexibility supports phased adoption, reduces disruption, and aligns with public-sector preferences for interoperability and vendor neutrality under G-Cloud 15.
• Cloud deployment model: Public cloud
• Service constraints: None
• System requirements:
  • A modern web browser (e.g. Chrome, Edge, Firefox, Safari)
  • An internet connection suitable for web-based applications
  • User devices capable of running a supported browser
  • Ability to manage user accounts and access permissions

User support

• Email or online ticketing support: Yes
• Support response times: GroupEd Knowledge Base is available 24/7 with regularly updated, easy-to-follow guides & FAQs. Customers can contact our dedicated Helpdesk which auto generates a support ticket in the following ways: ; Webform/Email: support@grouped.org.uk (Mon-Fri, 7am-5 pm) ; General Enquiries: enquiries@grouped.org.uk (Mon-Fri, 7am-5 pm) ; In addition, Parent users can report an issue through the app directly at anytime, generating a support ticket ; Out of hours support will always be provided for critical issues or emergencies through dedicated contact details for MATs & local authorities
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: GroupEd provides a structured, multi-level support model with clear escalation procedures to ensure timely and effective issue resolution.; Level 1 Front-Line Support: Provides first-line assistance for basic enquiries and common issues.; Level 2 Specialised Support: Handles issues requiring deeper product knowledge or technical expertise.; Level 3 Technical / Development / Senior Support: Manages complex incidents requiring advanced technical skills or development input.; Level 4 Senior Leadership Team: Engaged for critical incidents, policy decisions, or where customer satisfaction is significantly impacted.; ; GroupEd has documented escalation procedures for issues not resolved within standard response times. These are communicated to staff and stakeholders and follow defined timeframes aligned to issue priority. Escalation is skills-based to ensure appropriate expertise is applied, with management involvement where necessary. This approach minimises disruption and supports effective resolution.; Users can raise support tickets as described and receive automated confirmation detailing helpdesk opening hours and priority-based response times, can track ticket progress via a link, and are notified when issue is resolved.; Standard support is included within the service subscription at no additional cost. Enhanced or bespoke support arrangements may be agreed if required. Access to experienced support engineers is provided,dedicated technical account manager can be offered by agreement.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: GroupEd supports users in starting to use the service through structured onboarding, training, and documentation.; Users are provided with online user documentation and guidance to support setup and day-to-day use. An online knowledge base is available, offering help articles, guidance, and support resources.; GroupEd provides remote onboarding and training sessions where required, including walkthroughs of key features and configuration options. Training can be tailored to different user roles, such as administrators, school staff, or local authority users.; Ongoing support is available through the GroupEd helpdesk to assist users as they begin using the service and to address any issues or questions that arise during initial use.; Onsite training can be discussed and arranged by agreement where required.; This approach ensures users can adopt the service quickly and confidently, supported by clear guidance, training, and accessible support.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: When a contract ends, authorised users can extract their data from GroupEd using built-in export tools available through the user interface. Data for pupils and staff can be exported in a single export process, with information provided in standard, commonly used formats such as JSON or CSV (or other agreed formats) to support reuse and migration to alternative systems. Where records include associated files or attachments, these can be exported alongside the data in a clear and structured directory format to support onward use.; ; Where required, GroupEd can provide assisted data export by agreement to support contract exit and transition. Data extraction is subject to role-based access controls and security policies to ensure data is only released to authorised users.; ; Following contract termination and confirmation of successful data extraction, GroupEd securely deletes customer data in line with agreed data retention and deletion policies and applicable data protection legislation. This approach supports data portability, avoids supplier lock-in and enables a compliant exit in line with G-Cloud principles.
• End-of-contract process: At the end of the contract, buyers can extract their data from GroupEd using built-in export tools. Data is provided in standard, commonly used formats to support reuse or migration to another system. Where required, assisted data export can be provided by agreement to support an orderly transition. Once data extraction is complete and confirmed, GroupEd securely deletes customer data in line with agreed retention and deletion policies and applicable data protection legislation. User access to the service is removed at contract end unless otherwise agreed. This approach supports data portability, avoids supplier lock-in and ensures a compliant and straightforward exit.; ; What’s included in the contract price: access to the GroupEd cloud-hosted service and purchased features; standard support and helpdesk access; hosting, maintenance, updates and security management; access to user documentation and the online knowledge base; and standard data export at contract end.; ; Additional costs (by agreement only): enhanced or bespoke support; onsite training or consultancy; assisted data migration or bespoke data exports; and optional additional features or modules not included in the original purchase.
• Documentation accessibility standard: WCAG 2.2 AAA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: None
• Service interface: Yes
• User support accessibility: WCAG 2.2 AAA
• Description of service interface: GroupEd provides a web-based service interface. The service is accessed through a secure, browser-based user interface without requiring local software installation. GroupEd also provides an online knowledge base accessible via the web, offering guidance, documentation, and support resources for users.
• Accessibility standards: None or don’t know
• Description of accessibility: GroupEd is accessible via a secure, web-based interface using a modern internet browser, with no local software installation required. Access is controlled through role-based permissions defined by the buyer.; Authorised users can view, create, and manage data within their permitted scope, access reports and dashboards, submit and track support requests, and use help resources. Parents can access relevant features through the application where enabled.; Users cannot access data outside their assigned role or organisation, modify system configuration or permissions without authorisation, or view restricted information unless explicitly permitted.; This ensures secure, appropriate access while supporting efficient working practices.
• Accessibility testing: GroupEd has not undertaken formal, standalone testing sessions specifically with users of assistive technology. However, accessibility considerations have been incorporated into interface design and ongoing development, including the use of standard web technologies and patterns intended to support compatibility with common assistive tools such as screen readers, keyboard navigation, and browser accessibility features.; User feedback, including from users with accessibility needs, is reviewed as part of continuous improvement, and accessibility issues raised through support channels are prioritised appropriately. GroupEd is committed to improving accessibility and will undertake further testing and enhancements as part of ongoing service development, informed by user feedback and recognised accessibility standards.
• API: Yes
• What users can and can't do using the API: GroupEd provides an API to support secure integration with authorised third-party systems.; What users can do using the API:; Authorised users can retrieve and exchange data between GroupEd and external systems for reporting, analytics, and data synchronisation. Where permitted, users can submit or update data programmatically, subject to validation and role-based access controls.; Service setup through the API:; Initial service setup and core configuration are managed through the GroupEd user interface. The API is used after setup to integrate external systems and automate approved data flows.; Making changes through the API:; Users can make data-level changes through the API where authorised. All changes are validated and logged to maintain data integrity and auditability.; Limitations:; The API does not allow changes to core system configuration, security settings, or user permissions. Access is restricted to authorised users and approved integrations. API usage is subject to security controls, documentation, and agreed limits.; This approach enables integration and automation while maintaining security, control, and compliance.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Users can customise GroupEd through configuration options within the service and by selecting the features they purchase, subject to role-based permissions.; What can be customised:; Buyers can choose which features or modules are enabled as part of their subscription. Within the service, authorised users can customise dashboards, reports, and data views relevant to their role. Organisational settings, user roles, and access permissions can be configured to reflect local requirements. Certain data fields and reporting outputs can be configured where supported.; How users can customise:; Customisation is carried out through the secure, web-based user interface using built-in configuration tools, and through feature selection at purchase or renewal. No local software installation or development work is required.; Who can customise:; Feature selection is controlled by the buyer or designated administrators. System-level configuration is restricted to authorised users. Standard users can personalise their own dashboards and views within permitted limits.; This approach provides flexibility while maintaining security, consistency, and control.

Scaling

• Independence of resources: GroupEd is designed so that customer usage does not impact other customers. The service supports flexible resource and data isolation models, allowing deployment to be tailored to the needs of individual schools, multi-academy trusts or local authorities. This includes options for shared or fully isolated environments, depending on governance, performance and data-segregation requirements.; ; Capacity and resources are managed to ensure consistent performance during normal operation and peak periods. Access to data is controlled through organisation-level boundaries and role-based permissions, ensuring that each customer’s data remains secure and independent.

Analytics

• Service usage metrics: Yes
• Metrics types: GroupEd provides service usage metrics to authorised users to support service monitoring and adoption. Metrics are available within the service and include activity and engagement information relevant to the user’s role, such as system usage, feature adoption and operational activity.; ; Usage metrics are presented through real-time dashboards and scheduled reports, with additional reports available on request where required for service management or reporting purposes. Access to metrics is controlled through role-based permissions to ensure that users only see information appropriate to their responsibilities.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Users can export their data from GroupEd using built-in export tools available through the secure web-based interface. Authorised users can select the data to be exported and download it in standard, commonly used formats to support reuse, reporting, or migration to another system.; Data export is controlled through role-based permissions to ensure only authorised users can access and export data. Exports can be generated on demand and, where required, scheduled or assisted exports can be agreed to support larger or more complex data requirements.; This approach supports data portability while maintaining security, auditability, and compliance with data protection requirements.
• Data export formats:
  • CSV
  • Other
• Other data export formats: JSON
• Data import formats:
  • CSV
  • Other
• Other data import formats: JSON

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: GroupEd is designed to provide high availability through a resilient, cloud-hosted architecture using AWS UK infrastructure. The service supports rolling deployments and infrastructure updates, allowing routine releases to be applied without planned service interruption. This reduces disruption during feature updates and maintenance activities.; ; Availability is supported through redundancy, automated scaling and continuous monitoring to minimise the likelihood and impact of service disruption. Planned maintenance is scheduled outside of core usage hours wherever possible, with advance notice provided to users.; ; GroupEd provides an availability service level agreement (SLA) as part of the service contract. Availability is measured at the service level over an agreed reporting period, excluding planned maintenance, and defined in the contract documentation. Where availability falls below the agreed SLA, service credits may be applied in accordance with the contract terms.
• Approach to resilience: GroupEd is designed for resilience using a cloud-native architecture hosted on AWS UK data centres.; The service runs on highly available infrastructure with built-in redundancy across multiple availability zones within the UK region. This ensures that if a single component or zone becomes unavailable, traffic is automatically routed to healthy resources without manual intervention.; GroupEd uses a distributed NoSQL database that replicates data across multiple nodes, supporting high availability and rapid recovery from failures. Automated scaling and load balancing allow the service to maintain performance during peak demand or unexpected usage spikes.; Resilience is further supported through continuous monitoring, automated health checks, and regular backups. Backup and recovery processes are tested to ensure data can be restored in the event of an incident.; Physical resilience of datacentres, including power, cooling, and environmental controls, is managed by AWS and independently audited against recognised standards. Further detailed architectural and resilience information can be provided to buyers on request.
• Outage reporting: GroupEd reports service outages and service-impacting incidents through direct communication channels.; When an outage or significant service degradation occurs, affected users are notified by email with details of the issue and progress updates as appropriate. Follow-up communication is provided once the issue is resolved.; GroupEd does not currently provide a public status dashboard or outage reporting API. Service availability is monitored internally, and incident information is communicated directly to customers to ensure relevant and timely updates.; This approach ensures users receive clear and targeted information without relying on separate monitoring tools.

Identity and authentication

• User authentication needed: Yes
• User authentication: Multi-Factor Authentication (MFA)
• Access restrictions in management interfaces and support channels: Access to GroupEd management interfaces and support channels is restricted through role-based access controls and authentication. Management interfaces are available only to authorised users, with permissions granted on the principle of least privilege and all administrative actions logged.; Support channels are accessible only to authenticated users and verified contacts, with requests linked to specific organisations and roles. Staff access to management and support systems is limited to authorised personnel based on job role and removed promptly when no longer required
• Access restriction testing frequency: At least once a year
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Essentials Plus and IASME (certification due March 2026).GroupEd operates a structured security governance framework with defined responsibilities, documented policies, and mandatory staff training. Security is embedded across the software lifecycle, supported by risk assessment, continuous monitoring, independent assurance, and documented incident response processes aligned with recognised standards.
• Information security policies and processes: GroupEd follows a set of documented information security policies and processes aligned with UK data protection legislation and recognised security standards.; Policies include information security, data protection, access control, secure development, incident management, business continuity, and acceptable use. These policies define how information is handled, protected, monitored, and disposed of across the organisation.; Information security governance is overseen by senior management, with clear accountability for security and data protection. Day-to-day responsibilities are assigned to designated roles, with escalation routes in place for incidents, risks, or non-compliance.; Policies are communicated to all staff and are mandatory. All employees receive information security and data protection training as part of onboarding, with regular refreshers and updates when policies change. Compliance is reinforced through role-based access controls, logging, monitoring, and periodic reviews of access and practices.; Security incidents and policy breaches are managed through a documented incident response process, including reporting, investigation, escalation, and remediation. Lessons learned are used to improve controls and update policies where necessary.; This approach ensures policies are consistently applied, monitored, and continuously improved.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: GroupEd follows defined configuration and change management processes to control and track changes to the service. Application code and configuration are version-controlled and tracked throughout their lifecycle.; Proposed changes are reviewed for functional and security impact before implementation. Changes are tested prior to deployment, with access restricted to authorised staff. All changes are logged and auditable.; GroupEd recognises this as an area of ongoing improvement and continues to strengthen formal change assessment, documentation, and security review processes as part of continuous service development.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: GroupEd operates a vulnerability management process to identify, assess, and remediate security risks. Potential threats are assessed using automated monitoring, third-party security testing, and internal review, with issues prioritised by severity and impact.; Security patches are deployed as soon as practicable following assessment, with critical vulnerabilities prioritised for rapid deployment and lower-risk updates scheduled through planned releases. Threat intelligence is sourced from cloud provider security alerts, software vendor advisories, independent security testers, and public vulnerability disclosures such as CVEs.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: GroupEd uses protective monitoring to identify, investigate, and respond to potential security incidents.; Potential compromises are identified through continuous monitoring of system logs, alerts from cloud provider security services, and findings from security tools and third-party testing. Unusual activity, access anomalies, or security alerts are reviewed by authorised staff.; When a potential compromise is identified, GroupEd follows a documented incident response process, including investigation, containment, remediation, and escalation where required. Affected customers are informed in line with contractual and legal obligations.; Incidents are assessed promptly, with critical security incidents prioritised for immediate response, lower-risk issues handled according to severity/ impact.
• Incident management type: Supplier-defined controls
• Incident management approach: GroupEd operates documented incident management processes with pre-defined procedures for common events, including service outages and security incidents. These procedures define roles, escalation routes, and response actions based on severity.; Users report incidents by raising support tickets via email or through the application. Incidents are logged, prioritised, and tracked through to resolution. Affected users are informed of progress and resolution, and incident reports or summaries are provided where appropriate and required.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Yes. GroupEd can offer a time-limited pilot by agreement. The pilot can include access to agreed features for evaluation using secure, limited data. Full production configuration and unrestricted use are excluded. Pilot duration and scope are agreed in advance, and access ends unless a full contract is agreed.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 3%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 7%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 12%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: Barclays
• PCI DSS accreditation date: Friday 1 December 2017
• What the PCI DSS doesn’t cover: Renewed annually after original certification.
• Cyber essentials: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Ensuring new workers are informed of their right to join a trade union
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at cerys@grouped.org.uk. Tell them what format you need. It will help if you say what assistive technology you use.