EAPPSYS LIMITED

DMOne™ Cloud platform - Legacy Data Archive module for Oracle eBusiness Suite & Others

DMOne™ Cloud Legacy Data Archive for Oracle E-Business Suite securely retires historical data while preserving audit-ready access. It reduces database size, lowers infrastructure costs, and improves performance. The module ensures compliance, seamless reporting, controlled retrieval, and business continuity during migrations, decommissioning initiatives, with robust role-based security and long-term data retention.

Features

• Secure archiving of historical Oracle E-Business Suite data
• Intuitive user interface to view, search, and filter legacy data
• Audit-ready access for business users and external auditors
• Compliance with statutory and regulatory retention requirements
• Read-only access ensuring data integrity
• Role-based access control and robust security
• Long-term data retention independent of the source application
• Scalable, highly available cloud-based architecture
• Reduced production database size and improved system performance
• Lower infrastructure, storage, and maintenance costs

Benefits

• Reduces Oracle E-Business Suite database footprint and improves performance
• Offloads legacy data to a secure, immutable cloud archive
• Maintains read-only, indexed access via a web-based user interface
• Preserves data integrity and regulatory compliance
• Simplifies upgrades, migrations, and system decommissioning
• Enforces security with role-based access control
• Supports long-term business continuity and operational resilience
• Simplifies compliance with statutory and regulatory retention obligations

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at praveen.baddam@eappsys.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

717742958436437

Contact

Praveen Baddam
+447939260630
praveen.baddam@eappsys.com

About your service

• Service categories:

  Application Development and Deployment

  Data management

  Database management systems

  • Relational Database Management Systems
  • Low-Code Database Management Systems

  Data integration and intelligence

  • Data Ingestion and Transformation Software
  • Dynamic Data Movement Software
  • Data Quality Software
  • Master Data Intelligence Software
  • Data Archiving and Information LifD-Cycle Management
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: The service is limited to supported Oracle E-Business Suite versions, modules, and data objects agreed during implementation. Archived data is available on a read-only basis and cannot be updated or reprocessed. Performance and availability are dependent on network connectivity and the underlying cloud infrastructure. Data extraction, transformation, and retention policies must comply with defined governance, security, and regulatory requirements. Custom reporting, integrations, or bespoke data views may require additional effort and configuration. The service does not replace statutory data ownership or accountability, which remains with the customer throughout the data lifecycle.
• System requirements:
  • System requirements are subject to the client’s requirements.
  • Oracle Cloud Infrastructure

User support

• Email or online ticketing support: Yes
• Support response times: Business Support Services - 09:00 - 17:00 Monday to Friday. Weekend and Bank Holiday can be supported if agreed prior. Severity/Priority 1 Response within 30 mins.Severity/Priority 2 Response with in 2 hours. Severity/Priority 3 Response within 4 hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: EAppSys provides structured support levels so customers can choose the right level of coverage for their services, operational requirements, and response expectations. Costs for each level are included and confirmed as part of the overall scope of work. Support Level 1: eAppSys Essential Support • What it includes: Day-to-day support for service queries, troubleshooting, configuration guidance, and incident resolution. • How to access support: Ticketing portal and email. • Coverage: Business hours, Monday to Friday. Support Level 2: eAppSys Priority Support • What it includes: Everything in Essential Support, with faster handling of incidents, priority case routing, and enhanced escalation. • How to access support: Ticketing portal and email, with scheduled calls where appropriate. • Coverage: Extended business hours, Monday to Friday. Support Level 3: eAppSys Premium Support • What it includes: Support for business-critical services with rapid escalation, senior technical oversight, and structured incident management for high-impact events. • How to access support: Ticketing portal and an emergency contact route for critical incidents. • Coverage: 24/7 cover for critical incidents, with business-hours handling for non-critical requests. A Technical Account Manager and Cloud support engineer is available with Priority and Premium support (or as an add-on)
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We provide an installation and deployment document so you can deploy DMOne in your tenancy. We also provide a detailed runbook for operating and supporting the platform, plus user documentation that explains features and step-by-step usage.; ; Prepare for deployment: Confirm the prerequisites in the installation document, including required access, permissions, connectivity, and dependencies.; ; Deploy in your tenancy: Follow the installation document to deploy DMone.; ; Validate the deployment: Run the post-installation checks in the runbook, including service health checks, connectivity tests, and baseline verification. Enable logging and monitoring where applicable.; ; Set up access: Create user accounts or connect your identity provider. Assign roles and permissions for administrators, operators, and end users. Test logins and confirm role-based access controls work as expected.; ; Complete initial configuration: Apply the baseline settings and configure the integrations and workflows you need. Run an end-to-end sample process to confirm expected behaviour.; ; Use the documentation: Review the runbook for day-to-day operations and the user guide for standard tasks and workflows.; ; Attend training (Week 1): We deliver hands-on training in the first week so your team builds confidence using DMOne and resolves common issues.; ; After training, you run DMOne in steady state using the runbook and agreed support channels.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: At the end of the contract, we support a planned and controlled exit, enabling the buyer to transition away from the service without disruption.; ; Buyers may request a full export of their application data and related configuration data before service closure. Data is provided in agreed, industry-standard formats suitable for reuse or migration to another platform.; ; Before handover, the extracted data is checked to confirm completeness and logical consistency, thereby reducing the risk of data loss or rework during the transition.; ; Secure transfer methods are used for all data exports, ensuring confidentiality and integrity during extraction and delivery.; ; Supporting documentation is supplied to explain data structures, file formats, and any dependencies, enabling buyers or third parties to consume the data independently.
• End-of-contract process: As part of the service exit, all user accounts are disabled, and access is removed in line with role-based security controls.; ; Buyer environments can be archived or securely deleted following confirmation of successful data handover and in accordance with contractual and retention requirements.; ; Activity logs and audit records are retained where required for assurance and compliance.; ; Once exit activities are completed, the service is fully terminated and deleted from the client's tenancy
• Documentation accessibility standard: WCAG 2.2 A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.2 A
• Description of service interface: Service interface is developed and provided through Oracle Apex.
• Accessibility standards: WCAG 2.2 A
• Accessibility testing: Oracle Apex technology routinely tests its user interfaces to make sure people with a wide range of abilities can perceive, operate and understand them as part of the product release. Oracle checks the code and the end-to-end user experience, including visual interaction, keyboard-only and manual navigation, and the use of assistive technologies such as screen readers.
• API: No
• Customisation available: Yes
• Description of customisation: DMOne is designed to be highly configurable, enabling users to tailor the application to their specific data migration and transformation needs without relying solely on heavy custom development. The platform allows users to configure objects, attributes, validations, and mappings in a way that reflects how the business understands its data, rather than how individual source or target systems are technically modelled.; Users can customise data objects by defining mandatory, optional, and conditional attributes, applying business-friendly labels, and managing lookups and value sets centrally. Validation rules can be configured to enforce data quality early in the lifecycle, significantly reducing rework and increasing confidence in migration outcomes. Rule-driven transformations allow data to be standardised, enriched, or derived consistently across projects, while still supporting project-specific variations where required.; In addition to configuration-driven customisation, DMOne also supports advanced extensibility through PL/SQL. This allows customers to implement complex business logic, bespoke validations, or specialised transformation routines that go beyond standard rules, while remaining within the governed DMOne framework.; Security, access control, and project-level partitioning are fully configurable, ensuring teams see only what is relevant to them. This balanced approach—combining configuration, reusability, and optional PL/SQL extensibility—gives organisations flexibility, control, and scalability as their migration needs evolve.

Scaling

• Independence of resources: Oracle Database prevents one user’s workload from impacting others through active resource control and isolation. Using Oracle Database Resource Manager, the database enforces CPU, I/O, parallelism, and session limits, stopping runaway queries from monopolizing resources. Consumer groups prioritize critical workloads (OLTP) over reporting or batch jobs. Automatic workload management dynamically throttles or queues work during contention. In multitenant (PDB) environments, each database has independent resource caps. On Oracle Autonomous Database and Exadata, these controls are always enforced, ensuring predictable performance even under heavy, multi-user demand.

Analytics

• Service usage metrics: Yes
• Metrics types: The platform provides metrics covering ; batch execution, ; data quality, ; user activity, ; project progress, ; and audit compliance. ; ; Execution metrics track ; batch status, ; success and failure rates, ; throughput, ; volumes, ; and run durations to monitor progress and performance.; ; Data quality metrics measure ; validation pass rates, ; error distribution, ; and template readiness to assess migration readiness.; ; User and role-based metrics show ; activity levels and ; usage by role and business unit.; ; Project metrics track ; phase completion, ; environment-wise performance, ; and iteration trends.; ; Audit metrics maintain ; traceability of changes, ; approvals, ; and governance actions, supporting compliance and reporting.
• Reporting types: Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with CSA CCM v4.0
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Data is exported using Oracle-supported tools and interfaces appropriate to the application and data type. Exports include transactional and reference data and are provided in commonly used formats such as CSV. Data is validated for completeness before handover and transferred securely using encrypted channels. Supporting documentation is provided to enable independent reuse or migration.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: The application operates 24 hours a day, 7 days a week. Occasionally, Oracle, as the cloud database provider, carries out short planned maintenance to apply security patches and updates. We schedule this work to minimise service disruption.; ; We agree on maintenance windows, service levels, and expected outcomes with the customer in advance and provide clear notice wherever possible.; ; The service is designed to achieve 99.99% availability, excluding planned maintenance.
• Approach to resilience: Available on request
• Outage reporting: EMail alerts configured by the cloud service provider and also communicated by us to inform outage of the services through email

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Other user authentication: Users authenticate to DMOne using individual usernames and passwords managed in Oracle APEX. The platform applies role-based access control, least-privilege permissions, and segregated login flows for different user types. DMOne records user actions and approvals with full audit logs. Where stronger assurance is required, and after a mutual agreement through a commercial cover, we can integrate with external identity providers to support identity federation and enforce multi-factor authentication.
• Access restrictions in management interfaces and support channels: Access to DMOne management interfaces and support channels is restricted using role-based access control and least-privilege permissions. Only authorised roles can manage users, configuration, and approvals. Support staff use named, time-bound accounts with limited access. All actions are authenticated, logged, and auditable. Management functions are available only through authenticated interfaces, with optional Single Sign-On and Multi-Factor Authentication for added control.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Description of management access authentication: The management access to DMOne is similar to User Access using individual usernames and passwords managed in Oracle APEX. The platform applies role-based access control, least-privilege permissions, and segregated login flows for different user types. DMOne records user actions and approvals with full audit logs. Where stronger assurance is required, and after a mutual agreement through a commercial cover, we can integrate with external identity providers to support identity federation and enforce multi-factor authentication.

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We operate a clear reporting structure to ensure information security policies are followed in line with ISO/IEC 27001:2022. The CISO, reports to senior management and is responsible for creating, maintaining, and enforcing information security policies. This role monitors compliance, manages risks, leads internal audits, and reports policy adherence, incidents, and improvements to the senior management.; ; We ensure policies are followed through mandatory staff training, regular compliance reviews, internal audits, and management reporting. Any non-compliance is recorded, investigated, and addressed through corrective actions. This structure provides clear ownership, effective oversight, and continual improvement, meeting ISO/IEC 27001:2022 expectations.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Our services are hosted by Oracle Cloud Infrastructure. The sub-services within the cloud are tracked in line with Oracle best practices and T&C. Changes are assessed for potential security impact, and due process is followed in engaging the client team for the change management.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: DMOne operates a structured vulnerability management process to protect its services. We actively assess potential threats through continuous risk analysis, automated vulnerability scanning, penetration testing, and regular reviews of system architecture and access controls. We prioritise identified vulnerabilities based on severity, exploitability, and potential business impact. We deploy security patches and configuration updates promptly, applying critical patches as soon as practicable and within defined service-level targets. We gather information on emerging threats from trusted sources, including vendor security advisories, industry threat-intelligence feeds, government cyber-security alerts.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Our protective monitoring relies on Oracle Cloud’s built-in security monitoring and alerting (Web application firewall and Network security). Oracle continuously monitors systems to detect suspicious activity, vulnerabilities, and potential compromises. When Oracle identifies an issue, they raise alerts and apply security controls or patches as required. We review notifications promptly, assess any impact on our DMOne services, and inform customers where needed. Oracle responds to security incidents in line with its defined SLAs, ensuring timely containment and resolution.
• Incident management type: Supplier-defined controls
• Incident management approach: We agree on the incident process with the client at the start, including reporting channels, report formats, and classification by priority and impact. Priority incidents like P1 are get a dedicated manager. We follow an audited process but tailor it for rapid, efficient resolution.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Other
• Other public sector networks: NHS SBS

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: For limited time on eAppSys tenancy to check and familiarise with the tool and there is no limits on functionality

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 15%
• Between £2,500,001 and £5,000,000: 20%
• Over £5,000,001: 20%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: Thursday 26 July 2018
• What the ISO/IEC 27001 doesn’t cover: Certification does not guarantee that cyber‑attacks or data breaches will not occur; it indicates that a management system and control set, aligned to the standard, are in place
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: British Assessment Bureau
• ISO 9001 accreditation date: Monday 9 January 2017
• What the ISO 9001 doesn’t cover: Occupational health & safety, Environmental performance, Information security, IT and data protection
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 71a37515-f987-4236-beb3-4e10dae590ab
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 83fa47d8-6f13-40e8-bac0-130275c19dc6
• Other security certifications: Yes
• Any other security certifications: ICO

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at praveen.baddam@eappsys.com. Tell them what format you need. It will help if you say what assistive technology you use.