QUOD ORBIS LIMITED

Continuous Controls Monitoring

Quod Orbis provides automated, real-time monitoring of security, risk and compliance controls to support operational resilience across any framework. The service delivers continuous assurance, automated evidence and KPI reporting, improved visibility of control effectiveness, and reduced operational risk, time and cost.

Features

• Connect to any data , cloud, on-premises, or legacy.
• Monitor any control - track KRIs and KPIs in real-time.
• Align to any framework, including bespoke or niche requirements.
• Automation of control & businesses processes
• Outputs available to ITSM, GRC and reporting tools
• Business risk and cyber risk quantification
• Tailored reports for Board and Operational teams
• Seamless integration with your security tools, systems and data
• Complete Asset visibility

Benefits

• Visibility of Your Entire Ecosystem
• Real-Time Controls Visibility
• Continuous Compliance
• Proactive, Accelerated Operational Efficiency
• Provides immediate risk visibility, significantly enhancing operational resilience
• Actionable intelligence with customised KRI/KPI reporting for executives and boards.
• Automation ensures accurate data and quantifies business and cyber risk.
• Audit ready: continuous monitoring enhances security and compliance for teams.
• Dramatically reduce business risk through continuous monitoring and data correlation.

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@quodorbis.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

719170847558469

Contact

Ami Penolver
02039622206
contact@quodorbis.com

About your service

• Service categories:

  Applications

  Customer relationship management

  Advertising

  • Advertising Placement
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Our service extends your existing IT, HR, finance, GRC, audit, vendor management, and cybersecurity systems. It unifies fragmented data into a single, continuously monitored control layer, delivering real-time visibility, automated compliance reporting, and actionable insights. No replacements needed, just enhanced risk management, improved resilience, and always being audit-ready.
• Cloud deployment model: Private cloud
• Service constraints: None whatsoever.
• System requirements:
  • Requires internet access and modern web browser for platform connectivity.
  • Compatible with Windows, macOS, and Linux operating systems.
  • Supports major cloud platforms: AWS, Azure, Google Cloud.
  • Integration with ITSM tools like ServiceNow or Jira recommended.
  • Connects to GRC or audit system access for data collection.
  • IAM credentials needed for user provisioning and role management.
  • SIEM or EDR access for cybersecurity monitoring integration.
  • API access enabled on third-party systems for data aggregation.

User support

• Email or online ticketing support: Yes
• Support response times: Our fully managed service provides proactive monitoring and rapid response to issues during standard business hours, Monday to Friday 09:00 to 17:30 (UK time), excluding public holidays in England.; Incidents and support requests can be submitted via: ; ; Direct contact with the Customer Success Manager, ; The built-in support button within the CCM platform, ; Service desk phone for incident requests.; ; We ensure your systems and controls are continuously overseen, giving you confidence and reducing operational risk, though weekend coverage is not included.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes
• Support levels: We provide strategic best practice insights and expert guidance, combined with end-to-end lifecycle management and ongoing updates. Our service includes data utilisation support to turn information into actionable insights, impartial effectiveness measurement to assess performance, and tailored recommendations designed to optimise controls, reduce risk, and enhance operational resilience across your organisation.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Getting started with the Quod Orbis Continuous Controls Monitoring (CCM) platform is designed to be seamless, supported, and fully managed. As part of the onboarding process, users are guided through connecting their relevant systems and data sources securely, with authentication and access credentials provided. This ensures that organisations are ready to begin monitoring controls immediately without needing internal configuration expertise.; ; A combination of training and documentation to support user adoption. Online training sessions walk users through core platform features, helping teams understand how to access and act on control data. Comprehensive user documentation is available, covering platform navigation, reporting functionality, and best practice guidance, enabling users to reference key information whenever needed.; ; For organisations that require additional support, tailored onboarding sessions can be scheduled to address specific workflows, reporting needs, or operational challenges. Our team remains available to answer questions and provide guidance during the early stages of use, ensuring a smooth transition and quick time to value.; ; This structured onboarding approach ensures that users can confidently access actionable insights, build tailored dashboards, and leverage the full benefits of the platform from day one, while Quod Orbis manages all underlying control monitoring, configuration, and compliance processes.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Can provide in agreed format on request.
• End-of-contract process: At the end of the contract, organisations can request a secure export and download of all their control, KPI, and reporting data. Quod Orbis ensures that data is provided in standard formats to support ongoing internal analysis or migration to another system. Access to the platform is deactivated once the contract ends, and any active integrations are disconnected to maintain security.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: All Quod Orbis onboarding and offboarding documentation is fully accessible through the platform and our secure online portal. Users can access guides, manuals, and step-by-step instructions at any time, ensuring information is always available when needed. Documentation is structured for ease of use, with clear sections covering system setup, dashboard configuration, report generation, alert management, and account deactivation procedures.; ; For onboarding, users receive detailed instructions on connecting data sources, authentication setup, and accessing platform features, complemented by visual aids and best-practice tips. Offboarding documentation outlines the process for revoking access, exporting data, and disengaging integrations, ensuring that accounts are securely deactivated while maintaining compliance.; ; All documentation is designed to be user-friendly, searchable, and downloadable, supporting both new users and administrators. It can be accessed remotely on desktop or mobile devices, enabling teams to reference information wherever they are. This approach ensures consistent, secure, and efficient onboarding and offboarding, reducing the risk of errors and supporting organisational compliance requirements.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: None.
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: The Quod Orbis Continuous Controls Monitoring (CCM) platform offers flexible customisation options, allowing users to tailor how they view and interact with control data without altering the underlying system. Users can build their own dashboards to visualise KPIs, KRIs, and control performance metrics that are most relevant to their role or business function. Dashboards are fully configurable, enabling drag-and-drop layouts, filters, and views that highlight the information users need at a glance.; ; Reporting and alerts can also be customised. Users can set alert thresholds, choose which notifications to receive, and adjust reporting frequency to match organisational requirements. This ensures that teams see actionable insights in real time, aligned to the metrics that matter most to them.; ; Customisation is performed entirely through the platform interface, with no coding required. Any user with appropriate access permissions can create or modify their own dashboards, while administrators control access and visibility, ensuring users see and adjust only the data relevant to them.; ; This approach balances personalisation with security and compliance. Users gain a tailored, intuitive view of the control environment, while Quod Orbis retains full responsibility for system configuration, control management, and framework alignment, maintaining integrity across the organisation.

Scaling

• Independence of resources: Quod Orbis is a single tenant offering. Customer environments are isolated for each customer. Resource is not shared between customers. Activity or demand from one customer does not affect another.; ; Capacity is planned and managed as part of the fully managed service. Data connections, monitoring schedules, and processing workloads are configured per customer and monitored continuously to ensure consistent performance.; ; The platform uses scalable infrastructure with controlled resource allocation. This ensures service performance remains stable regardless of demand from other users. Operational oversight and proactive capacity management are provided to maintain independence and reliability.

Analytics

• Service usage metrics: Yes
• Metrics types: Yes. As part of the managed service, we provide service usage metrics that show how the service is being consumed and operated. These include, monitoring frequency, number of controls monitored, framework coverage, and control execution activity.; ; Usage metrics also include platform availability, data ingestion health, and evidence collection activity. Where applicable, trends and exceptions are highlighted to support operational oversight.; ; All usage metrics are available via dashboards and reports and are reviewed as part of the ongoing managed service to ensure the service is operating as expected and continues to meet customer requirements.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Data Erasure

Data importing and exporting

• Data export approach: Data can be exported via PDF and CSV.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: SLA's are contract specific based on customer requirements. Refunds will be provided for any missed or partially missed SLA's.
• Approach to resilience: The Quod Orbis app is fully resilient utilising multi-AZ and autoscaling technologies.
• Outage reporting: Email alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
• Access restrictions in management interfaces and support channels: Access to management interfaces is restricted to authorised Quod Orbis personnel only, using role-based access controls and strong authentication. Administrative access follows the principle of least privilege and is reviewed regularly. Support channels are controlled and authenticated, with customer access limited to agreed contacts. All access activity is logged. and monitored to support accountability and security oversight.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Quod Orbis has a "pending letter of certification" that covers Q1 2026 for ISO 27001.; We are Cyber Essentials Plus certified and CSA Star level one.
• Information security policies and processes: Our policies are all ISO 27001 compliant and we adhere to those strictly with regards to all reporting structures.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: All changes to our application and codebase undergo a rigorous testing process. We operate on a weekly release cycle, supported by full version control and rollback capabilities. Our release pipeline validates all regression tests, and an automated pre-production platform check ensures thorough testing before deployment.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Potential threats and information regarding them are ascertained via our CrowdStrike and AWS Inspector platforms. ; ; We ensure automated patching runs on a daily basis.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: We use multiple AWS tools for monitoring - Security Hub Guard Duty Cloud Watch, Cloud Trail AWS Inspector, Grafana to identify potential compromises. If a compromise is identified we follow our incident response plan and our usual response is within 8 hours.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Our incident management approach is detailed in the Quod Orbis Incident Management Plan which is available on request.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 10%
• Between £500,001 and £1,000,000: 12%
• Between £1,000,001 and £2,500,000: 15%
• Between £2,500,001 and £5,000,000: 15%
• Over £5,000,001: 20%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: PJR Perry Johnson Registrations LTD
• ISO/IEC 27001 accreditation date: Tuesday 31 March 2026
• What the ISO/IEC 27001 doesn’t cover: Quod Orbis has a "pending letter of certification" that covers Q1 2026 for ISO 27001.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: Yes
• CSA STAR accreditation date: Sunday 30 June 2024
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: Non applicable.
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 351f4c65-95e5-4c3a-a9d3-ec5520b96ce9
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: Yes
• Any other security certifications: CE+ accredited 29th January. Cert number 25c8b137-e130-4962-9afd-274f91e4ccb7

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@quodorbis.com. Tell them what format you need. It will help if you say what assistive technology you use.