ENTSERV UK LIMITED

DXC Technology - Asset Management

DXC Asset Management provides Software Asset Management and Hardware Asset Management services to deliver visibility, compliance, cost optimisation and lifecycle control across software, cloud, SaaS and IT hardware. Using a centralised intelligence platform, DXC enables government organisations to manage licences, assets, renewals and spend through a single, secure, data-driven service.

Features

• Centralised asset, licence and cloud visibility across the IT estate
• Automated software discovery, normalisation and entitlement reconciliation
• Real-time dashboards for compliance, risk, usage and spend management
• Licence optimisation through usage analysis, pooling and reclamation workflows
• SaaS, cloud and subscription cost and usage monitoring
• Renewal, contract and vendor lifecycle management with proactive alerts
• Hardware inventory, lifecycle, warranty and lease tracking
• CMDB integration and continuous asset data quality management
• Secure access to reporting and management portals
• Sustainability reporting for software and hardware lifecycle optimisation

Benefits

• Identify and eliminate unused software and hardware estate
• Reduce software spend through licence optimisation and reuse
• Maintain continuous compliance with vendor licensing and audit requirements
• Improve renewal planning using accurate usage and entitlement data
• Control cloud and SaaS costs with real-time visibility
• Simplify onboarding through automated licence assignment and reclamation
• Manage device lifecycles from purchase through reuse and disposal
• Improve asset data accuracy across CMDB and finance systems
• Support sustainability through asset reuse and reduced technology waste
• Enable better decisions using consolidated asset and spend data

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at richard.eckersley2@dxc.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

720747804563078

Contact

Richard Eckersley
+447825113627
richard.eckersley2@dxc.com

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Procurement
  • Order management and orchestration
  • Asset life-cycle management
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Hybrid cloud
• Service constraints: DXC Asset Management operates across on-premises, cloud and SaaS environments using secure data connectors and discovery tools. Some features require deployment of lightweight agents or approved API integrations to collect asset and usage data. Service performance and coverage depend on the availability and quality of data provided by the customer’s systems and vendors. Planned maintenance of DXC platforms or third-party tools may temporarily limit access to dashboards or reporting, with advance notice provided. The service supports standard enterprise operating systems, cloud platforms and major software vendors.
• System requirements:
  • Secure connectivity between customer environment and DXC platforms
  • Approved discovery agents on managed servers and endpoints
  • API access to cloud, SaaS and licensing platforms
  • Access to procurement, contract and entitlement data
  • Integration access to CMDB or IT service management platforms
  • Supported OS for endpoint and server discovery agents
  • Browser access for secure portal and dashboard usage
  • Secure user accounts for access to reports and administration
  • Firewall rules allowing secure outbound connections to DXC services
  • Vendor or reseller data feeds for entitlements and renewal data

User support

• Email or online ticketing support: Yes
• Support response times: Within 1 UK business day
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Standard Support is included within the service price and provides access to DXC’s Service Desk during UK business hours, incident and request management, and access to the DXC Asset Management portal for reporting, dashboards and service requests. DXC assigns a Licensing Team led by an experienced Delivery Lead who oversees licence management delivery, engages with key customer stakeholders on an agreed cadence, drives renewal and optimisation activities, and ensures issues and risks are identified and resolved promptly.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: DXC supports customers through a structured onboarding and enablement process designed to ensure a smooth transition into the service and rapid time to value. During onboarding, DXC assigns a Integration Lead who work with customer stakeholders to confirm service scope, success criteria, data sources and integration requirements. DXC configures the Asset Management platform, establishes secure connectors and imports entitlement, inventory and contract data to create an initial baseline. Users are then provided with access to the web-based portal, dashboards and relevant reports. Training is delivered through a combination of live online sessions, recorded training modules and user guides. Ongoing enablement is provided through regular service reviews, knowledge transfer and support from the Delivery Lead and Licensing and Operations Specialists.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: At the end of the contract, DXC works with the customer to support the secure extraction of their data from the Asset Management service. Pending contract expiry or termination, DXC engages with the customer to confirm the data to be provided, preferred formats and a suitable method for transfer. Customer data may include asset inventories, licence entitlements, contract and renewal information, reports and dashboards. Data is typically provided in commonly used formats such as CSV or Excel to support reuse by the customer or a replacement provider. Where integrations have been in place, DXC can also provide relevant data extracts aligned to those integrations, where reasonably practicable. Data is transferred using secure file transfer methods or customer-approved storage locations. Once the customer has confirmed receipt of the required data, DXC removes customer data from its systems in accordance with contractual obligations and applicable data protection requirements. Confirmation of data removal can be provided on request.
• End-of-contract process: DXC supports an orderly and secure end-of-contract transition by working with the customer to agree appropriate offboarding arrangements. Pending contract expiry or receipt of a termination notice, DXC engages with the customer to agree an exit approach, including timelines, responsibilities and data handover requirements. During offboarding, DXC continues to deliver the contracted services, maintains data quality and supports the customer with knowledge transfer and data extraction. DXC provides access to final reports, dashboards and data exports covering software, cloud, SaaS and hardware assets. Standard offboarding activities, including coordination, data extraction and secure deletion of customer data from DXC systems, are included within the contract price.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: The service documentation is available to the organisation's stakeholders via DXC's Intelligence Hub platform, upon login.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: DXC Asset Management is accessed through a secure web-based portal that provides custom dashboards and data-driven insights for software, cloud, SaaS and hardware assets. Users can view inventory, licence positions, usage, renewals, costs and compliance status in real time. The interface supports self-service and access to contract and entitlement information. Integration with tools such as ServiceNow, Microsoft and Flexera enables automated data exchange and synchronisation with customer systems. The portal is accessible from standard web browsers and supports secure authentication and audit logging.
• Accessibility standards: None or don’t know
• Description of accessibility: DXC Asset Management is delivered through web-based interfaces, including dashboards built using Microsoft Power BI, designed to be usable with standard accessibility features available in modern browsers and operating systems. Users can access the service using keyboard navigation, browser zoom, high-contrast settings and screen reader software. Interfaces support resizable text to simplify navigation. The service does not provide formal accessibility certification, and some advanced visualisations, dashboards or interactive charts may have limited support for assistive technologies.
• Accessibility testing: DXC has not conducted formal user testing of service interfaces with assistive technology users. DXC Asset Management is delivered through web-based portals and dashboards built on enterprise platforms that incorporate accessibility features. These include support for keyboard navigation, screen readers, zoom, and high-contrast settings. Accessibility is addressed through standard UI components and browser-based controls, and usability is evaluated as part of service design, configuration, and update activities. DXC relies on accessibility capabilities provided by underlying platforms to meet common accessibility requirements.
• API: No
• Customisation available: Yes
• Description of customisation: DXC Asset Management can be customised to meet the specific operational, reporting and governance requirements of each organisation. Customers can create custom reports and views to reflect their software, cloud, SaaS and hardware environments and obtain alerts on upcoming renewal dates and related spend. Authorised users can request changes to dashboards and reports, and access tailored views aligned to their organisational needs. Integration points with systems such as ServiceNow, Microsoft and procurement platforms can also be configured to align with existing processes. All configuration and structural changes are delivered and controlled by DXC specialists. DXC’s Technical team and Delivery Lead work with customer stakeholders to define requirements, implement changes and ensure configurations remain aligned with governance, compliance and service objectives.

Scaling

• Independence of resources: DXC Asset Management is delivered using a multi-tenant, enterprise-grade platform with logical separation of customer data and workloads. Each customer’s data, connectors, dashboards and processing are isolated within the platform, ensuring that one customer’s activity does not impact another’s performance or data access. The underlying infrastructure is scaled to meet demand and monitored continuously to maintain service levels. Capacity management, performance monitoring and resource controls are used to ensure consistent service delivery, regardless of the volume of activity generated by other users.

Analytics

• Service usage metrics: Yes
• Metrics types: DXC Asset Management provides metrics across software, cloud, SaaS and hardware estates, including licence compliance status, Effective Licence Position (ELP), renewal timelines, and contract coverage. Cloud and SaaS metrics include spend, and consumption trends. Hardware metrics include inventory accuracy, lifecycle stage, warranty and lease status. Additional metrics cover security vulnerabilities, end-of-life and sustainability indicators. Metrics are delivered through real-time dashboards, scheduled reports and alerts to support governance, cost control and informed decision-making.
• Reporting types:
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft, Adobe, Autodesk, IBM, Oracle, SAP, VMware, Citrix, RedHat, Veritas

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Less than once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Data Erasure

Data importing and exporting

• Data export approach: Users export their data through DXC’s secure Asset Management portal or via DXC-managed secure file transfer. Authorised users can request exports of asset, licence, usage, contract and renewal data in standard formats such as CSV or Excel. Exports are generated by DXC and delivered through secure, encrypted channels to customer-approved locations, ensuring data integrity, confidentiality and compliance with contractual and regulatory requirements.
• Data export formats:
  • CSV
  • Other
• Other data export formats: Microsoft Excel (XLSX)
• Data import formats:
  • CSV
  • Other
• Other data import formats: Microsoft Excel (XLSX)

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: DXC Asset Management is delivered on enterprise-grade cloud platforms designed for high availability and resilience. DXC provides a service availability target of 99.9% for the Asset Management portal and associated services, measured monthly, excluding planned maintenance windows. Planned maintenance is scheduled outside of core UK business hours wherever possible and is communicated in advance. Detailed SLA definitions, measurement methods and service credit thresholds are documented in the contract.
• Approach to resilience: DXC Asset Management is designed for resilience using enterprise-grade cloud platforms and accredited data centres with built-in redundancy, backup and disaster recovery capabilities. The service is hosted across resilient infrastructure with redundant power, cooling, network connectivity and storage. Data is protected through regular backups to minimise the impact of infrastructure failures. Application components and data services are monitored continuously and can be restarted or rebalanced automatically if an issue occurs. DXC also operates formal incident, problem and change management processes to maintain service continuity and reduce the risk of disruption. Additional information on datacentre locations, resilience architecture and disaster recovery arrangements can be provided to customers where required.
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to DXC Asset Management management interfaces and support channels is controlled through access control and secure authentication. Multi-factor authentication is used to ensure only authorised users can sign in. Support channels such as the Service Desk and portal are restricted to authenticated customer users and DXC staff with approved access. All access is logged and monitored to support audit, security and compliance requirements.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 6 months and 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: DXC follows internally defined information security policies and processes that are governed through its corporate security governance framework. These policies cover areas including data protection, access control, incident management, vulnerability management, change management and supplier assurance, and are applied to the DXC Asset Management service in line with its scope and risk profile.; ; The service operates within DXC’s organisational Information Security Management framework, which is overseen by senior security leadership, including the Chief Information Security Officer, with defined reporting lines to executive management. Security risks, incidents and compliance matters are reviewed through established governance and escalation processes.; ; Adherence to security policies is enforced through a combination of technical controls, defined operating procedures and role-based responsibilities. Compliance is supported by regular risk assessments, internal reviews and audit activities, as well as mandatory security awareness training for employees. Third-party suppliers are subject to security due diligence.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: DXC uses defined configuration and change management processes to manage the security and stability of its services. Service components, integrations and assets are recorded in secure configuration records and configuration management databases (CMDBs), providing traceability throughout their lifecycle. All changes are raised, assessed and approved through DXC’s change management process, including evaluation of security, operational and customer impact. Security considerations are reviewed for changes that affect data, access, infrastructure or integrations. Approved changes are implemented in a controlled manner, tested before release and monitored after deployment to ensure continued stability and compliance with DXC policies.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: DXC manages vulnerabilities for the Asset Management service through continuous monitoring of the hosting platform, applications and integrations that support the service. Threats are assessed using vendor security advisories, vulnerability databases and platform security alerts. Identified vulnerabilities are evaluated for their potential impact on customer data and service availability. Patches and updates for the service platform and supporting infrastructure are tested and deployed in line with risk and vendor guidance, with higher-risk issues prioritised. Security updates and remediation actions are tracked through DXC’s service management and security governance processes.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: DXC applies supplier-defined protective monitoring controls to the Asset Management service through centrally managed security logging, alerting and platform monitoring to identify suspicious activity and potential compromises. Potential compromises are triaged and escalated in line with DXC’s incident management and security response processes. Response actions are prioritised based on severity, and customers are notified of confirmed security incidents in accordance with contractual and regulatory requirements.
• Incident management type: Supplier-defined controls
• Incident management approach: DXC operates incident management processes for the Asset Management service, covering common events such as service outages, security incidents and data issues. Users report incidents through DXC’s Service Desk. Incidents can also be automatically created by system monitoring processes. Incidents are logged, prioritised and managed in line with agreed response and resolution targets. Customers are kept informed through status updates and service communications. Following resolution, DXC provides incident reports for significant incidents, including root cause, impact and corrective actions, to support transparency and continuous service improvement.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: LRQA Ltd.
• ISO/IEC 27001 accreditation date: Tuesday 10 June 2025
• What the ISO/IEC 27001 doesn’t cover: None. All services Entserv UK offers under G-Cloud 15 are in scope of our ISO 27001 certification.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: LRQA Ltd.
• ISO 9001 accreditation date: Wednesday 11 June 2025
• What the ISO 9001 doesn’t cover: None. All services Entserv UK offers under G-Cloud 15 are in scope of our ISO 9001 certification.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: C884eddb-e45b-47cf-a7cf-dc3da4af1435
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 71a0fb97-216d-4781-914b-3aaf2455c8f2
• Other security certifications: Yes
• Any other security certifications:
  • ISO 22301 Business Continuity Management System
  • ISO 27701 Privacy Information Management System

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at richard.eckersley2@dxc.com. Tell them what format you need. It will help if you say what assistive technology you use.