VISIONIST LIMITED
Requirements Definition (User Needs) GDS
User-needs definition service aligned to the Digital Service Standard. Expert user researchers help organisations understand real user needs, remove assumptions, and define clear requirements. Delivered to Government Digital Service standards, enabling secure, user-centred cloud services with reduced risk and clearer outcomes from Discovery through Live.
Features
- User research aligned to GDS standards
- Discovery, Alpha, Beta, Live delivery support
- Design and iteration sprints to prototype and validate needs
- User story creation and user journey mapping
- Definition of MVP and value-prioritised backlogs
- Stakeholder interviews and co-design workshops
- Incremental value management and benefits realisation
- Risk, issue, and dependency identification and mitigation
- Support for GDS Alpha assessments
- Quality assurance and quality management processes
Benefits
- Clear understanding of real user needs
- Increased confidence for senior stakeholders
- Aligned with ISO 27001, 20000-1, 14001, 9001, Cyber Essentials Plus
- Outcomes-focused requirements supporting business benefits
- Secure-by-design approach with strong governance
- Proven success meeting GDS and WCAG service standards
- Flexible and responsive to change
- Strong collaboration across multidisciplinary teams
- Knowledge transfer building internal capability
- Improved foundation for successful digital transformation
Business architect
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £900.00 |
£900.00 |
| £1,300.00 |
£1,300.00 |
Data architect
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £1,350.00 |
£1,350.00 |
Enterprise architect
| £900.00 |
£900.00 |
| £1,300.00 |
£1,300.00 |
| £1,500.00 |
£1,500.00 |
| £1,750.00 |
£1,750.00 |
Network architect
| £650.00 |
£650.00 |
| £900.00 |
£900.00 |
| £1,500.00 |
£1,500.00 |
Security architect
| £900.00 |
£900.00 |
| £1,300.00 |
£1,300.00 |
| £1,500.00 |
£1,500.00 |
Solution architect
| £550.00 |
£550.00 |
| £900.00 |
£900.00 |
| £1,300.00 |
£1,300.00 |
| £1,500.00 |
£1,500.00 |
| £1,750.00 |
£1,750.00 |
Technical architect
| £550.00 |
£550.00 |
| £900.00 |
£900.00 |
| £1,300.00 |
£1,300.00 |
| £1,500.00 |
£1,500.00 |
| £1,750.00 |
£1,750.00 |
Chief data officer
| £1,900.00 |
£1,900.00 |
Chief information security officer
| £1,900.00 |
£1,900.00 |
Chief technology officer
| £1,950.00 |
£1,950.00 |
Cyber security audit and assurance
| £900.00 |
£900.00 |
| £1,300.00 |
£1,300.00 |
Cyber security governance and risk management
| £500.00 |
£500.00 |
| £900.00 |
£900.00 |
| £1,300.00 |
£1,300.00 |
Cyber security monitoring
| £500.00 |
£500.00 |
| £900.00 |
£900.00 |
| £1,300.00 |
£1,300.00 |
Cyber security incident response
| £500.00 |
£500.00 |
| £900.00 |
£900.00 |
| £1,350.00 |
£1,350.00 |
Cyber security vulnerability management
| £500.00 |
£500.00 |
| £900.00 |
£900.00 |
| £1,350.00 |
£1,350.00 |
Cyber security digital forensics
| £500.00 |
£500.00 |
| £900.00 |
£900.00 |
| £1,350.00 |
£1,350.00 |
Cyber security testing
| £500.00 |
£500.00 |
| £900.00 |
£900.00 |
| £1,350.00 |
£1,350.00 |
Cyber security secure design
| £500.00 |
£500.00 |
| £900.00 |
£900.00 |
| £1,350.00 |
£1,350.00 |
Analytics engineer
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £900.00 |
£900.00 |
| £1,100.00 |
£1,100.00 |
Data analyst
| £450.00 |
£450.00 |
| £650.00 |
£650.00 |
| £1,000.00 |
£1,000.00 |
| £1,300.00 |
£1,300.00 |
Data engineer
| £750.00 |
£750.00 |
| £1,000.00 |
£1,000.00 |
| £1,100.00 |
£1,100.00 |
| £1,300.00 |
£1,300.00 |
Data ethicist
| £750.00 |
£750.00 |
| £1,100.00 |
£1,100.00 |
Data governance manager
| £750.00 |
£750.00 |
| £1,100.00 |
£1,100.00 |
| £1,200.00 |
£1,200.00 |
Data scientist
| £450.00 |
£450.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £1,000.00 |
£1,000.00 |
| £1,000.00 |
£1,000.00 |
| £1,300.00 |
£1,300.00 |
Machine learning engineer
| £750.00 |
£750.00 |
| £1,100.00 |
£1,100.00 |
Performance analyst
| £450.00 |
£450.00 |
| £650.00 |
£650.00 |
| £900.00 |
£900.00 |
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
Application operations engineer
| £350.00 |
£350.00 |
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Business relationship manager
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Change and release manager
| £550.00 |
£550.00 |
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
Command and control centre manager
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
End user computing engineer
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £900.00 |
£900.00 |
| £1,000.00 |
£1,000.00 |
IT service manager
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £850.00 |
£850.00 |
Incident manager
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
Infrastructure engineer
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £1,000.00 |
£1,000.00 |
Infrastructure operations engineer
| £350.00 |
£350.00 |
| £450.00 |
£450.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Problem manager
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
Service desk manager
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Service transition manager
| £450.00 |
£450.00 |
| £450.00 |
£450.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Business analyst
| £500.00 |
£500.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
Delivery manager
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £850.00 |
£850.00 |
| £1,000.00 |
£1,000.00 |
Digital portfolio manager
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £900.00 |
£900.00 |
| £1,000.00 |
£1,000.00 |
Product manager
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £850.00 |
£850.00 |
| £1,000.00 |
£1,000.00 |
| £1,200.00 |
£1,200.00 |
Programme delivery manager
| £1,200.00 |
£1,200.00 |
Service owner
| £1,200.00 |
£1,200.00 |
Quality assurance testing (QAT) analyst
| £350.00 |
£350.00 |
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
Test engineer
| £350.00 |
£350.00 |
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
Test manager
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Development operations (DevOps) engineer
| £350.00 |
£350.00 |
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £1,050.00 |
£1,050.00 |
| £1,100.00 |
£1,100.00 |
| £1,200.00 |
£1,200.00 |
Frontend developer
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
Software developer
| £350.00 |
£350.00 |
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £1,050.00 |
£1,050.00 |
| £1,150.00 |
£1,150.00 |
Accessibility specialist
| £350.00 |
£350.00 |
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
Content designer
| £250.00 |
£250.00 |
| £350.00 |
£350.00 |
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Content strategist
| £450.00 |
£450.00 |
Graphic designer
| £250.00 |
£250.00 |
| £350.00 |
£350.00 |
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
Interaction designer
| £350.00 |
£350.00 |
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Service designer
| £350.00 |
£350.00 |
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Technical writer
| £450.00 |
£450.00 |
| £650.00 |
£650.00 |
User researcher
| £350.00 |
£350.00 |
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
ISO/IEC 27001 accredited by
-
Peers Quality Assurance Limited
-
ISO/IEC 27001 accreditation date
-
Saturday 30 March 2024
-
What the ISO/IEC 27001 doesn’t cover
-
NA
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
ISO 9001 certification accredited by
-
Alcumus ISOQAR
-
ISO 9001 accreditation date
-
Tuesday 6 June 2023
-
What the ISO 9001 doesn’t cover
-
NA
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
5d246ce1-a8c5-4f64-8b5b-36e02b3ae9a6
-
Cyber essentials plus
-
Yes
-
Cyber Essentials Plus Certificate Number
-
1fa1061b-dee9-48b5-8a88-b499d9478d90
-
Other security certifications
-
No
Social value
-
Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Plans to engage the contract workforce in deciding the most important workplace issues to address
-
Ensuring new workers are informed of their right to join a trade union
-
Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
-
Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Activities to cascade good practice on fair working conditions throughout the supply chain
-
Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
-
Mission: Make Britain a clean energy superpower
-
To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at
elaine.glock@visionist.com.
Tell them what format you need. It will help if you say what assistive technology you use.