I & E Professionals LTD

i&e Professionals LTD

We provide comprehensive support for Digital IT and cloud computing, aiding with setup, troubleshooting, and optimisation. Whether it's navigating platforms, managing resources, or enhancing security and efficiency, we offer guidance for smooth operation and maximizing cloud benefits.

Features

• Compliance assistance for regulatory adherence and security standards
• Scalability for adjusting resources to varying demands
• Cost optimisation through efficient resource management
• Disaster recovery planning for data protection
• Prompt technical support for issue resolution
• Implementation of clinical systems and EMR/EPR/EHRS
• Design, architecture, management, and support of cloud service portfolio
• Office 365 and Windows 10 Build, Migration & Deployment, SCCM

Benefits

• Enhanced data security for protecting public information
• Improved efficiency through streamlined processes
• Significant cost savings from optimized cloud resource usage
• Resilience against disruptions and cyber threats
• Access to cloud expertise for guidance and support
• Compliance with ISO:9001 standards
• Release of manpower from maintenance and operations
• Expertise in Prince 2, Agile, MSP, and ITIL methodologies

£200 to £1,750 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at giles@ie-professionals.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

721116810005763

Contact

Giles Farmer
07791547802
giles@ie-professionals.com

Planning

• Planning service: Yes
• How the planning service works: Our service primarily aids buyers in navigating the implementation process of cloud hosting services. Whether IaaS, SaaS, or PaaS based, we assist customers in understanding the evolving market, finding the most suitable deal, and expediting implementation while optimizing costs.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We offer comprehensive training for cloud software and hosting services tailored to our clients' needs. Our training covers various aspects, including platform navigation, resource management, security protocols, and best practices.; ; We provide hands-on tutorials and workshops to familiarise users with cloud platforms and their functionalities. This includes training on deploying and managing applications, configuring security settings, and optimising performance.; ; Our training also covers key concepts such as scalability, cost management, and compliance with data protection regulations. We offer guidance on effectively utilising cloud resources to meet organisational goals while staying within budget constraints.; ; Additionally, we provide specialised training for IT administrators and developers, focusing on advanced topics like automation, orchestration, and DevOps practices.; ; Throughout the training programme, our experienced instructors offer continuous support and guidance, ensuring that clients develop the skills and knowledge needed to effectively leverage cloud technology for their business objectives.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We support clients in migrating to the cloud or transitioning between cloud services by providing tailored guidance and assistance throughout the entire process. This includes assessing their current infrastructure, determining the most suitable cloud solutions based on their needs, and developing a detailed migration plan.; ; We offer expertise in selecting the right cloud platform or service provider, ensuring compatibility with existing systems and applications. We also provide assistance in data migration, ensuring a smooth transfer of data while minimising downtime and disruption to operations.; ; Throughout the migration process, we offer continuous support, addressing any challenges or issues that arise. We help buyers optimise their cloud resources for efficiency and cost-effectiveness, ensuring they fully leverage the benefits of cloud technology.; ; By offering comprehensive guidance and support, we help clients navigate the complexities of cloud migration and ensure a successful transition to the cloud or between cloud services.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We assist clients in conducting quality assurance (QA) and performance testing by providing guidance and support throughout the entire process. This involves aiding in the creation of test plans and strategies tailored to their specific requirements and objectives.; ; We offer expertise in selecting appropriate testing tools and methodologies to ensure thorough QA and performance evaluation. We help set up test environments, configure testing parameters, and execute test cases to identify any issues or areas for improvement.; ; Throughout the testing phase, we provide continuous monitoring and analysis, helping clients interpret test results and identify potential bottlenecks or performance gaps. We offer recommendations for optimising system performance and enhancing overall quality.; ; Additionally, we provide support in automating testing processes where possible, enabling clients to efficiently conduct regression testing and ensure ongoing system reliability.; ; By offering comprehensive guidance and support in QA and performance testing, we help clients validate the quality and performance of their systems, ensuring they meet the required standards and deliver optimal user experiences.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: This is subject to full requirement scoping and the adherence to any pre-agreed SLA's.; Full decision maker(s)/key stakeholder(s) contact without restrictions.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Within 48 hours, Mon - Friday 09:00 - 17:00
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We offer 1st & 2nd line support to all engaged organisations based on per-user pricing. Additional support can be requested through an RFS and is priced accordingly. ; ; A technical account manager is included in the support cost for all organisations.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Allowing organisations to optimise their IT infrastructure, resulting in reduced energy consumption and carbon emissions. By migrating government services to the cloud, you can help minimise the environmental impact of data centres, which significantly contribute to carbon footprints.

  Covid-19 recovery

  The solutions we provide will facilitate remote work and digital collaboration, essential for maintaining government operations during the pandemic. Additionally, cloud platforms support the swift development and deployment of crucial applications such as contact tracing, vaccine distribution management, and telehealth services, aiding in the recovery efforts.

  Tackling economic inequality

  Cloud computing democratises access to technology by offering scalable and cost-effective solutions. By providing Public Sector entities with access to cloud resources, you empower smaller organisations and underserved communities to utilise advanced technology previously accessible only to larger institutions. This can help narrow the digital divide and promote economic inclusion.

  Equal opportunity

  Cloud-based services provide flexible access to computing resources, enabling individuals from diverse backgrounds to participate in the digital economy. By ensuring fair access to government services and information through cloud platforms, you promote equal opportunity for all, irrespective of their geographic location or socio-economic status.

  Wellbeing

  Our solutions can enhance the delivery of public services, leading to improved healthcare outcomes, better education opportunities, and more efficient emergency response systems. By streamlining administrative processes and enabling data-driven decision-making, cloud computing contributes to improved governance and enhances the overall wellbeing of society.

Pricing

• Price: £200 to £1,750 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at giles@ie-professionals.com. Tell them what format you need. It will help if you say what assistive technology you use.