ACUBED IT SOLUTIONS LIMITED

Cross Domain Solutions

Acubed.IT provides cost-effective digital solutions both on premise and secure cloud. Working in collaboration with our clients using the latest technology, innovation and expertise our specialists will design and implement solutions that meet regulatory and security requirements. We also provide full service management.

Features

• Cross Domain service incorporating the Cross Domain Hybrid Application Framework
• Cross Domain Architecture, Design and Development
• Utilise next generation gateways (APP-XD,OAKDOOR,Deep-Secure)
• Development of custom solutions using JavaScript
• Solution understanding and engineering
• Expertise in Tier 2 hosted platforms, including ROSA
• End-to-end discovery, design, development and BAU support
• SC and DV cleared employees
• Support, maintenance and service management
• Out-of-hours on-call support is provided, with 24/7 cover

Benefits

• Expert capability enables flexible and agile deployment
• Expert knowledge of secure systems, design and integration.
• Enable interoperability
• Crossing of security domains
• Secure data transfer between high and low side environments
• Compliance with NCSC standards
• Data storage at High Trust Networks (Air Gapped)
• Appropriate for any cloud platform including AWS, GCP, Azure
• By reducing the feedback loops, digital service operations become resilient
• Potential live demonstrator

£500.00 to £1,850.00 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@acubed.it. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

721964474957424

Contact

Amit Gupta
07738413142
enquiries@acubed.it

Planning

• Planning service: Yes
• How the planning service works: Our standard delivery methodology includes a discovery and planning stage. Our discovery phase aims to clarify and capture customer requirements, stakeholder information and timescales. We document and assess existing services and desirable features of the new replacement service. The discovery phase concludes with options of what the new solution may look like, the typical cost and time to implement. In the planning phase we work with the customer to produce a detailed plan for the full life cycle of development, all the way through to a fully delivered and operational application. We extend our support to plan service introduction and user on-boarding, inclusive of user training sessions.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Cross Domain solutions

Training

• Training service provided: Yes
• How the training service works: We discuss requirements with individual customers. Training offering includes the delivery of face-to-face training, train the trainer, provision of interactive user guides. Training levels are bespoke to the user requirements. Ongoing support can be provided.
• Training is tied to specific services: Yes
• Services the training service works with:
  • SharePoint
  • Cross domain solutions
  • Import/Export (IMPEX)
  • Management reporting

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Acubed IT helps customers undertake data migration through the design of data migration plans, informed by significant periods of tier 1 to tier 2 cross gateway migrations.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Software - as - a - service (SaaS)
  • AWS
  • Azure/Office 365

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Comprehensive test plans are developed for each stage of production. Our quality assurance team work closely with individual customers who align the QA process with corporate requirements. Our ISTQB qualified Test Engineers have extensive experience, quality assuring and performance testing mission critical applications across the full testing lifecycle.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Acubed.IT works on the understanding that 1st line support will be provided by the organisation’s internal or 3rd party Help Desk. We offer a range of 2nd and 3rd line support to meet the specific requirements of each customer. ; ; During business hours (09.00 to 17.00) 2nd and 3rd line support is provided by our experienced delivery team who builds the product or service. They will work diligently to resolve issues in line with the Service Level Agreement which we will have agreed on upfront. ; ; Acubed provides an out-of-hours on-call support service for our current projects. Our experienced delivery teams can agree the most appropriate and cost-efficient support for each customer. The range of this support can be discussed on an individual customer basis, but where required, Acubed can provide up to 24/7 coverage. This can include live support for products and services.

Service scope

• Service constraints: We will usually provide a Managing Consultant or Director on-site (or remotely) who manages all our on-site staff. We can meet your exact requirements by negotiation. We are highly skilled in remote or hybrid working. We are mindful of data security measures, and we are happy to discuss any concerns. We can apply our on-boarding and off-boarding methodologies for knowledge transfer and continuity of service or work with your preferred processes.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: During business hours (09.00 to 17.00) 2nd and 3rd line support is provided by our experienced delivery team who builds the product or service. They will work diligently to resolve issues in line with the SLA which we will have agreed on upfront. Acubed.IT provides out-of-hours on-call support service for our current projects. Our experienced delivery teams can agree the most appropriate and cost-efficient support for each customer. The range of this support can be discussed on an individual customer basis, but where required, Acubed can provide up to 24/7 coverage. This can include live support for products and services.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: Acubed.IT works on the understanding that 1st line support will be provided by the organisation’s internal or 3rd party Help Desk. We offer a range of 2nd and 3rd line support to meet the specific requirements of each customer. Acubed.IT provides an out-of-hours on-call support service for our current projects. ; During business hours (09.00 to 17.00) 2nd and 3rd line support is provided by our experienced delivery team who builds the product or service. They will work diligently to resolve issues in line with the Service Level Agreement which we will have agreed on upfront. ; Acubed.IT provides an out-of-hours on-call support service for our current projects. ; Our experienced delivery teams can agree the most appropriate and cost-efficient support for each customer. The range of this support can be discussed on an individual customer basis, but where required, Acubed.IT can provide up to 24/7 coverage. This can include live support for products and services.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation
• ISO/IEC 27001 accreditation date: 15/03/2024
• What the ISO/IEC 27001 doesn’t cover: Not applicable
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Acubed.IT has made a firm committed to achieve Net Zero emissions by 2050, aligned with our carbon reduction strategy. To ; ; support this goal, we provide our employees with access to a Carbon Literacy training programme offered by the Carbon Literacy ; ; Project. ; ; As a Carbon Literate Organisation (CLO) we have observed a range of benefits, including reduced energy and resource ; ; consumption, an enhanced organisational profile, increased well-being and satisfaction among our staff, a healthier working ; ; environment, a safer supply chain, improved competitiveness, and reduced commercial risk. Our CLO accreditation serves as a ; ; testament to our organisation’s commitment to corporate social responsibility.

  Covid-19 recovery

  Acubed.IT is dedicated to supporting COVID-19 recovery through increased employment and fostering development ; ; opportunities. Our national recruitment efforts aim to create opportunities in underprivileged areas and unconventional IT ; ; regions, aligning with the Levelling-up agenda. Our workforce operates under a flexible remote/hybrid model, allowing our staff ; ; a greater work-life balance. ; ; We have integrated the five foundational principles (fair pay, participation and progression, voice and autonomy) within our ; ; recruitment procedures and employment conditions. These practices enable us to attract good candidates from diverse ; ; backgrounds, reduce staff turnover and enhance overall productivity. Additionally, our organisation provides educational ; ; support to address skill gaps and help individuals attain recognised qualifications result in recognised qualifications, further ; ; contributing to their personal and professional growth

  Tackling economic inequality

  We recruit nationally to provide opportunities in disadvantaged areas and non-traditional IT regions supporting Levelling-up ; ; agenda. We operate a remote / hybrid model for staff flexibility.

  Equal opportunity

  We emphasise the importance of cognitive diversity in our recruitment practices. Our active recruitment efforts span the entire ; ; United Kingdom, leveraging remote working opportunities to reach areas that may have historically had limited digital ; ; awareness. We employ a range of methods to engage with diverse talent. Salaries and promotions are based on merit, and we ; ; maintain transparency by disclosing salary ranges even within our management team. At all organisational levels, we are committed to achieving gender equality both in terms of representation and pay equity.

  Wellbeing

  At Acubed.IT, we prioritise well-being and mental health, creating an environment where our team not only excels but thrives. ; ; Prioritising well-being and fostering an exceptional working environment is core to our approach. We promote open communication through one-to-one discussions, routine team and company meetings, as well as frequent social events. ; ; Effective communication is key to our approach, emphasising regular breaks, early finishes when necessary, and accommodating personal responsibilities like childcare. Empowering team members to have a say in decisions that impact their work and time management is fundamental. Daily team meetings provide a forum for informal catchups, issue sharing and support for colleagues in need. ; ; Acubed.IT is deeply committed to promoting mental health in the workplace. Our CEO endorses the Mental Health at Work Commitment and a dedicated “Mental Health Champion” within our leadership team emphasises its importance. ; ; Our comprehensive mental health at work plan includes initiatives such as mental health awareness training and workshops in ; ; which team members can explore the topic within a safe and supportive environment, while also providing guidance to colleagues by directing them to organisations offering professional support. ; ; In alignment with our commitment, Acubed.IT provides supportive measures, including flexible working hours, hybrid and ; ; remote working options, mental health awareness training for managers, opportunities for sharing challenging experiences, and onboarding procedures that reflect new ways of working, reducing isolation for new employees.

Pricing

• Price: £500.00 to £1,850.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@acubed.it. Tell them what format you need. It will help if you say what assistive technology you use.