STORETEC SERVICES LIMITED

MDI Cloud

MDI Cloud is an AI-native and workflow automation platform that helps organisations manage, process and act on information securely. It combines intelligent document processing (IDP), automated workflows and secure cloud storage to reduce manual effort, improve compliance and support organisations as they grow and adapt.

Features

• AI-driven document classification and data extraction
• Configurable workflows for approvals, routing and actions
• Secure multi-format document, data and records management
• Full-text and metadata search across all content
• Automated template-driven onboarding
• Single sign-on & Multi-Factor Authentication (MFA)
• Version control with full audit history
• Integrated e-signature and collaboration tools
• Email ingestion with automatic indexing of attachments
• Secure, scalable cloud hosting with 99.99% uptime

Benefits

• Automates document and data-driven processes, not just storage
• Reduces manual data entry through AI processing
• Improves audit readiness with built-in governance
• Speeds up access to critical information
• Reduces reliance on paper and manual workflows
• Supports remote and hybrid working securely
• Integrate with existing business systems
• Improves accuracy and consistency of data
• Improves accuracy and consistency of data
• Lowers operational effort without disruptive change

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@storetec.net. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

723158389040679

Contact

Owen Hammond
01482608630
tenders@storetec.net

About your service

• Service categories:

  Applications

  Content workflow and management

  • Capture
  • Document

  Content services

  • Enterprise Content Management Applications
  • Content Sharing and Collaboration Applications
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Hybrid cloud
• Service constraints: There are no service constraints.
• System requirements:
  • Web Browser
  • Internet Access

User support

• Email or online ticketing support: Yes
• Support response times: Mon - Fri - immediate automated response, human response within 1 hour.; ; Weekend - immediate automated response, human response within 2 hours for critical issues. For non critical issues, a response will be provided on the next working day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Full support for the system is provided within working hours (Mon-Fri, 8am - 5pm). System uptime is guaranteed at 99.99% and is closely monitored against this SLA 24/7.; ; All standard support is included as part of the service. 24/7 dedicated support can be provided for an additional cost.; ; The following response times are followed:; ; P1 Critical - Response within 30 minutes, fix within 2 hours.; P2 Serious - Response within 1 hour, fix within 4 hours.; P3 Priority - Response within 2 hours, fix within 8 hours.; P4 Nuisance - Response within 4 hours, fix within 12 hours.; ; All clients are allocated a dedicated Account Manager who will attend monthly or quarterly reviews.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Our onboarding and implementation process can be summarised as follows:; ; 1. Your MDI Cloud® account will be created in line with the defined specification.; 2. Any bespoke integration will be configured to align MDI Cloud® to your existing system(s).; 3. Custom workflows will be deployed and tested.; 4. User accounts and access privileges will be configured by our technical team.; 5. Any existing data will be transferred and ingested into MDI Cloud®.; 6. User access will be rolled out across your organisation.; 7. Training sessions will be arranged to suit your schedule.; ; Full training is provided either on site or via video conference, subject to the clients' preference. In addition, clients will receive a welcome pack with all necessary contact details for support.; ; A user guide and various tutorial videos are available from within the system as a self-service.; ; Full support is provided and additional training sessions can be arranged as necessary.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Extraction of data is typically carried out by our technical team through the backend database. The format of the data and the transfer methodology will be agreed with the client in advance of extraction.; ; Where required, extraction of data can be facilitated via API.
• End-of-contract process: At the end of the contract, a format for data extraction and transfer will be agreed with the client. The costs incurred will be to cover the cost of extraction and transfer of the data, for example if any re-formatting of the data is required, or cost of hardware such as USB hard drives.; ; Subject to the amount of data in the system, additional charges may be applied to export.; ; The general exit process can be summarised as follows:; ; 1. Client requests termination in writing.; 2. Client confirms variables such as any data re-structuring, conversion, or additional data backup requirements.; 3. A termination invoice is raised covering the remainder of the contract and any additional charges that may apply.; 4. Upon payment of the invoice, data is exported and transferred to the client in the agreed format and via the agreed transfer method.; 5. Data is permanently deleted from our systems following the agreed backup retention period.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: We provide service documentation in a way that is accessible to a wide range of users, including those with accessibility needs. Documentation is written using clear, plain English and structured logically to support ease of understanding for both technical and non technical audiences.; ; Where digital documentation is provided, it is designed to be compatible with common assistive technologies such as screen readers and browser based accessibility tools. Documents follow recognised accessibility good practice, including the use of clear headings, meaningful link text, readable fonts, and sufficient colour contrast.; ; Documentation formats are selected to support accessibility and flexibility, allowing users to adjust text size, zoom levels, and display settings as required. Where appropriate, alternative formats or reasonable adjustments can be provided on request to support individual accessibility requirements.; ; We review our documentation regularly to ensure it continues to meet accessibility expectations.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Functionality remains the same on both versions. The only difference is a mobile-friendly layout.
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Users can set up the service through the API by authenticating with secure API keys and then querying the platform to understand the available structure. The API allows users to list accessible databases, retrieve configured metadata fields, create folder structures, and upload documents with associated metadata. This enables programmatic setup that aligns with existing business processes without requiring manual configuration through the user interface.; Ongoing changes can also be made through the API. Users can create additional folders, upload new documents, apply existing tags, and retrieve updated document and metadata information. This supports automated document ingestion, metadata driven organisation, and integration into wider workflows, with each action returning a structured response confirming success or errors.; Valid API keys are required at all times and are subject to expiry and permission controls.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: There are features within the system that allow for customisation such as workflows, e-forms, retention policies, email integration. Other customisation options are also available from a user friendliness perspective, such as shortcuts on the main dashboard for quick access. These features can be customised by the users within the web UI, subject to access privileges, or can be configured by our team following request from the client.; ; In addition, as the system is our own intellectual property and was fully developed in-house and in the UK, clients can request bespoke functionality for development. In such cases, the request will be reviewed and assessed, a cost for development will be shared, and once agreed a timescale for development, testing, and deployment of the new functionality will be agreed.; ; Clients can define who can carry out any available customisation by defining the access privileges, either collaboratively during implementation, or autonomously via super users (admin users) after implementation.

Scaling

• Independence of resources: Our platform is hosted via the Amazon AWS infrastructure (UK), ensuring instant scalability on demand.; ; We utilise Amazon's load balancing services to evenly distribute incoming traffic across our EC2 instances. This load balancing helps maintain optimal performance and prevents overloading of any single instance, ensuring smooth operation during periods of high demand.; ; In addition, our software application is hosted on Amazon EC2 instances, which are distributed across at least two availability zones. This redundancy ensures that if one availability zone experiences an issue, the application will continue to run smoothly in the other zone, minimising downtime and service disruption.

Analytics

• Service usage metrics: Yes
• Metrics types: All activity within the system is audit logged at individual user level. This can be shared periodically with the client, or can be accessed via the Reporting tool within the system subject to which MDI Cloud package is chosen.; ; In addition, service metrics are typically customised based on client requirements. Where feasible, this may be automated or integrated with the clients own reporting platform (subject to charges).; ; Metrics can also be summarised for reporting in monthly/quarterly service packs or on request.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Data can be downloaded ad-hoc on a per document basis using the download or email feature within the system. If large datasets are required (e.g. bulk export) this must be carried out by our technical team following request and confirmation by an authorised contact within the clients' organisation.; ; API is also an option.
• Data export formats: Other
• Other data export formats: Original format of the data when ingested into the system
• Data import formats: Other
• Other data import formats: Any file type can be imported into the system

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: We guarantee 99.99% uptime. Service credits are typically agreed per contract/client, but an example is:; ; Below 95% - 5% rebate; Below 90% - 10% rebate; Below 85% - 30% rebate
• Approach to resilience: Multi-Availability Zone Deployment - Our software application is hosted on Amazon EC2 instances, distributed across at least two availability zones. This redundancy ensures that if one availability zone experiences an issue, the application will continue to run smoothly in the other zone.; ; Load Balancing - We utilise Amazon's load balancing services to evenly distribute incoming traffic across our EC2 instances. This load balancing helps maintain optimal performance and prevents overloading of any single instance, ensuring smooth operation during periods of high demand.; ; Amazon EC2 Auto-Scaling - Our infrastructure is designed with auto-scaling capabilities, allowing us to launch new EC2 instances as needed based on traffic and resource requirements.; ; Database Resiliency - We use Amazon RDS to host our databases, with Multi-Availability Zone deployment. This approach provides automatic failover and redundancy for our databases.; ; Monitoring and Alerting - We utilise AWS CloudWatch to continuously monitor various system metrics throughout our infrastructure and notify of any anticipated issues for fast mitigation.; ; Amazon S3 for Document Storage - Our platform stores documents in Amazon S3, which is a highly scalable and durable object storage service. Amazon S3's virtually unlimited capacity allows us to accommodate growing document storage needs without any constraints.
• Outage reporting: We utilise AWS CloudWatch to continuously monitor various system metrics throughout our infrastructure. In the event that any predefined thresholds or alerts are triggered, relevant parties are immediately informed via AWS SNS notifications. This proactive monitoring approach allows us to identify and resolve potential issues before they impact system availability.; ; In addition, we have various other custom monitoring tools in place to notify our IT and development team of any unexpected activity.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Public key authentication (including by TLS client certificate)
  • Username or password
  • Other
• Other user authentication: Single Sign On can be implemented where required
• Access restrictions in management interfaces and support channels: Access to the management interface is only granted to authorised users and can only be obtained from our corporate network due to IP address restrictions.; ; All user activity within the management interface is fully audit logged and monitored.; ; The Support team have restricted access to allow them only to carry out basic tasks such as password resets.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
• Information security policies and processes: We operate a central management system that is certified to and therefore aligns to BS10008, ISO22301, and ISO27001. As part of this management system we maintain individual Information Security Policy documents that collectively address, at minimum, all of the Annex A controls stipulated in the ISO27001 standard.; ; To ensure compliance to these policies and associated standards, we regularly execute internal audits and site inspections, with all results documented and reported.; ; The management system is authorised and supported at board level. Regular Management Review Meetings are held, with at least one board member present, where all aspects of the management system are discussed including non-conformances, risks, and compliance to policies.; ; The Compliance Manager is ultimately responsible for the management system and forms the first level of contact for any internal or external compliance or security issues. The Compliance Manager reports directly to the Chief Operating Officer, who has ultimate responsibility for compliance and security.; ; Regular training is executed to ensure all staff are aware of their individual responsibilities for security and compliance, with regular tests issued that help to tailor training to individual needs.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: We operate a change management procedure that aligns with our ISO27001 standard. In terms of software development, we follow the guidance set out in ISO27002.; ; All components of our services are logged and tracked via an asset register which is regularly reviewed. This details the type of asset, configuration/build information and an asset owner, amongst various other key details.; ; Changes are first categorised as minor, medium, or major. They are then managed in line with the guidance set out in our change management policy, ensuring risk assessments, testing, and project management throughout to ensure security impacts are mitigated.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Risk assessments are maintained and monitored for all systems. These registers assign a risk rating; all risks above an allowed threshold must be mitigated to bring the residual rating to an acceptable level.; ; Continuous vulnerability scans are conducted autonomously. This is documented on our IT Audit Schedule. IT will apply patches as soon as possible, depending on severity. All security patches are applied immediately.; ; Regular penetration tests and vulnerability scans are carried out by a third party who provide a detailed report and recommendations.; ; We stay appraised on potential threats via subscriptions to special interest groups/mailing lists.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Workstation configurations, including installed software and security groups are configured and synchronised via the ActiveDirectory (AD). These configurations are maintained, documented and reviewed by the IT Manager and are continually synced and monitored via two external cloud services, JumpCloud and CyberSmart.; ; These services report immediately on any potential vulnerabilities, with recommended fixes.; ; All security recommendations are implemented immediately. If an immediate fix cannot be implemented, the workstation or server will either be restricted from use or closely monitored until a fix has been implemented.
• Incident management type: Supplier-defined controls
• Incident management approach: All incidents are handled in line with our defined policy, regardless of event type. The policy first defines what is deemed as a security incident.; ; It then details the process for reporting incidents, which requires internal users to report incidents to a member of the defined information security committee immediately, and external users to report incidents via our support team, who must then pass it on to a member of the ISC immediately.; ; Our Compliance team carry out an investigation, detailing route cause and corrective actions, which is then documented in a report for internal documentation or issue to clients.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: We can offer tailored trials depending upon the size of the implementation. Trials can be offered for up to 3 months, with full functionality of the system available subject to scope.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: Monday 3 April 2017
• What the ISO/IEC 27001 doesn’t cover: N/A - all services are within scope of our ISO27001 certification.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: British Assessment Bureau
• ISO 9001 accreditation date: Friday 29 November 2013
• What the ISO 9001 doesn’t cover: N/A - all services are within scope of our ISO27001 certification.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: Aba0381a-9a68-48f0-be13-777a1012a8a7
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: A263464f-4533-475a-9f3c-ea1556cb3dca
• Other security certifications: Yes
• Any other security certifications:
  • ISO22301
  • BS10008

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@storetec.net. Tell them what format you need. It will help if you say what assistive technology you use.