Phi Capital Investments Limited (Iris)

SimplyPhi

SimplyPhi is an online residential property sourcing, transaction management system.

A 2-click process allows you to select and purchase or rent properties from the open market.

Our systems automate the property purchasing process, making it faster and cheaper to buy multiple homes at once.

Features

• live market data
• property sourcing
• 2- click property ordering
• cloud based
• acquire, lease or rent
• property renovation estimator
• floor plan, VR and 3d property walkthroughs
• real time budget and project tracking
• full audit trail of property transaction and renovations
• property report analysis and merging

Benefits

• matches property with specific housing need
• full transaction service to reduce in-house administration
• access to full transparency on all costs
• full access to all property reports
• speeds up property transaction process
• cut down on legal and survey costs
• full life-cycle financial modelling
• reporting integrates with existing reporting templates
• whole market and portfolio overview
• mitigate abortive risks on property transactions

£0 to £0 a licence a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@phi-ci.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

723304431076412

Contact

Chirag
01932972100
hello@phi-ci.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: None
• System requirements:
  • Internet Connection
  • Google Chrome

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Emails are responded to within 1-2 hours of receipt (Mon - Fri 9 to 5 UK)
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Onsite support
• Support levels: All organisations are on-boarded virtually, with an option to do on site training. On site support is available, with costs reviewed on a case by case basis. All organisations will have a technical account manager available.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Onboarding training is provided to every user added to the service.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: We will make available to the client CSV data exports at the end of the contract term. If alternative formats are required this can be discussed with us.
• End-of-contract process: We will delete the Client Data within a maximum period of 180 days, unless applicable legislation or legal process prevents it from doing so.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Custom setup and integration required.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The following can be customised (additional costs may apply):; - User types, roles and permissions; - Custom Fields; - Workflow Features; - Manage Job Event Types; - Webhooks; - Custom Integrations

Scaling

• Independence of resources: The platform is load balanced that scales in line with user demand. Services are run on a cloud platform that scales elastically ensuring minimal service degradation.

Analytics

• Service usage metrics: Yes
• Metrics types: Property metrics:; Available, ; Selected (leasing/acquisition),; In progress; Delivered; ; Property Budget Metrics:; Grant allocation; Capital Expenditure; Fees; ; Financial metrics:; Invoices; Statements; ; Additional metrics available on request
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Most data models are exportable by the users, through a button press. Where such buttons are not available data can be exported on request.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • JSON
  • Xlsx
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • JSON
  • XML

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.5% uptime availability.
• Approach to resilience: Use of third party scalable services, which are monitored by providers and internally to ensure maximum uptime, that scale automatically based on need. All services have access management in place, firewalls and anti-malware.
• Outage reporting: A public dashboard is available displaying any known system degradations or outages.; ; Email alerts are sent to key contacts at the client organisation.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: Clients can implement a 2 factor authentication requirement for their users. The client can define role based access for their users restricting elements of the platform.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: In process of obtaining ISO certification and Cyber Security
• Information security policies and processes: Documented information security policy on which all staff are trained and instructed to follow.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All breaking changes are communicated to all clients before deployments. ; ; All changes are reviewed by senior developers and tested through a suite of unit tests, ensuring a high coverage and reliability.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Potential threats are assessed via:; - Penetration testing; - Automated scanning for vulnerabilities; - Staying up to date with security/software updates and news - In house unit testing on all changes.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Potential compromises are detected by: ; - Resource monitoring; - Notifications from logging; ; Potential compromises are dealt with by:; - Identifying and isolating the issue; - Fixing the problem; - Re Securing the service via company wide password and SSH key resets ; - Deploying a fix as soon as possible; ; Incidents are dealt with immediately upon discovery.
• Incident management type: Supplier-defined controls
• Incident management approach: Common incidents are dealt in accordance with our internal processes.; ; User reported incidents are tracked through ticketing systems and their customer success manager.; ; Incident reports are communicated through the user's preferred method, but are also available through the ticketing system and customer success manager

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  Every property processed through Iris, has its Energy Performance Certificate (EPC), and carbon footprint logged. ; ; Improvements generated through refurbishment works in both EPC and carbon footprint are logged and tracked in Iris. We are able to benchmark performance of those properties against national net-zero targets.
• Tackling economic inequality:

  Tackling economic inequality

  Iris is an online system that allows local authorities and other public sector bodies, identify, secure and upgrade suitable affordable housing in their communities.; ; The system calculates different financial viability models (incorporating government grant where required) to provide truly affordable housing for the most vulnerable and economically disadvantaged in society.; ; Iris also tracks energy performance and energy upgrades in each property delivered, to help ensure the most energy efficient housing is provided, which in turn will help tenants better manage their energy costs.; ; Through the renovation works carried out, we source local labour and building supplies, bringing additional investment into local economies. We also see to provide apprenticeships where possible, to help provide young with direct and relevant work experience.
• Equal opportunity:

  Equal opportunity

  We tackle workforce inequality by paying above the living wage, and providing working opportunities to local people in the communities that we work in. We always look to provide apprenticeship programmes to help train young people and give them a meaningful work experience, which can always lead to full time employment.
• Wellbeing:

  Wellbeing

  It is well documented that a stable home environment (affordable, tenancy based, good quality) is the foundation to mental wellbeing. Iris helps local authorities and other public bodies identify suitable affordable housing for local residents. This is often in the form of a housing solution to remove people from unsuitable emergency hostel/B&B style accommodation.; ; Nearly 100,000 households live in temporary accommodation in the UK, for every child living in temporary accommodation they live with the real risk of continued disruption of schooling and friendship groups. This temporary nature of living means families (and children) cannot start to grow roots in their communities. All of this leads to a detriment in people's wellbeing. ; ; The work that Iris facilitates helps families live in good quality stable homes, thus giving people a chance to improve both their mental and physical well being.

Pricing

• Price: £0 to £0 a licence a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Full access; Unlimited users
• Link to free trial: https://www.publicsector.properties

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@phi-ci.com. Tell them what format you need. It will help if you say what assistive technology you use.