ICT Organisational Design & Implementation
Using an Agile approach, the ergon solution covers the complete organisation design & implementation project lifecycle and is a complete organisational transformation service ‘in a box’. Menu driven, it is fast and easy, matched to your delivery requirements and flexible in both scope and price to meet your changing needs
Features
- Underpins Target Operating Model transformation
- Supports contract exits, TUPE activities, and cloud services adoption
- Aligned to multi-vendor, dis-aggregated service models
- Capability review and recommendations
- Agility review and recommendations
- Organisational design linked to future operating model definition
- Key functions and capabilities defined with underpinning team structures
- Industry standard job role definitions and capability maps
- Communications plan with key messaging
Benefits
- De-risks the transition to new Target Operating Models
- Guarantees alignment to current Government policies and required approaches
- Safe and controlled using proven frameworks and methodology
- Supports dis-aggregation of services and early ‘peel off’ activities
- Establishes the transition plan from current to future state
- Delivers a multi-vendor supply chain model using commoditised services
- Enables controlled management and safe transition of legacy systems
- Flexible design to embrace digital transformation and cloud adoption
- Enables common technology service and cloud opportunities
- Identifies efficiency and cost saving opportunities
Pricing
£750 to £2,000 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
7 2 3 3 8 0 3 7 2 5 2 3 5 9 8
Contact
ERGON LIMITED
Nigel Wallis
Telephone: +441438832111
Email: nwallis@ergon-it.com
Planning
- Planning service
- Yes
- How the planning service works
- Provide full planning, support and implementation capabilities to support the drivers for cloud adoption - legacy commercial contract exits; supply chain dis-aggregation; inhousing of digital and cloud based capabilities; current / transitional / target operating model design and implementation; agile adoption; portfolio / programme governance; risk mitigation and management; benefits definition / management / realisation; technical and business change management; assurance and review services.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Provide full planning, support and implementation capabilities to support the requirements of cloud adoption and migration or cloud service transfer. Key areas of capability - legacy commercial contract exits; supply chain dis-aggregation to support cloud service adoption; developing digital and cloud based service capabilities; current / transitional / target operating model design and implementation to enable cloud / consumption based models ; agile adoption; portfolio / programme governance; risk mitigation and management; technical and business change management; assurance and review services.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
- Security strategy
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Our services are configured to meet each customers specific needs at time of engagement, as such any constraints (or otherwise) would be worked through at the early stages, and solutions agreed. We do not have any pre-defined constraints to our services.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Support is agreed on a case by case basis at the commencement of a service - weekend support is available if required, often at no additional cost
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- No
- Support levels
- All support is co-ordinated by each dedicated customer technical account manager and levels are agreed on a customer-by-customer basis. We only charge a premium for 24/7 support and this at 200% of normal hours rates.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Tackling economic inequality
- Equal opportunity
Tackling economic inequality
Supports staff, suppliers, customers and communities through the delivery of the contract to aid and develop new employment and digital skills opportunities in this high growth sector. This in turn can help create a diverse supply chain to deliver the contract including new businesses and entrepreneurs, start-ups, SMEs, VCSEs and mutuals by the ability to measure their skills and capabilities in a consistent and industry recognised manner - meaning we can compare 'eggs-with-eggs'Equal opportunity
Through the evaluation and identification of existing skills and capabilities, and by providing new skills development opportunities, this service supports tacking inequality in employment, skills and pay in the workforce, additionally supporting in-work progression to help people, including those from disadvantaged or minority groups, to move into higher paid work by developing new skills relevant to the contract and future operating model
Pricing
- Price
- £750 to £2,000 a unit a day
- Discount for educational organisations
- Yes