NETBUILDER DIGITAL LTD

Tanium Unified XEM Core and Platform

Tanium's platform offers instant visibility and control across endpoints.The platform is built with three principles in mind:speed-at-scale,breadth of visibility,precise control.At Tanium’s core is an architecture offering communication with endpoints using a single client and server.IT Operations/Security teams work from a common console and endpoint dataset at speeds for easy collaboration.

Features

• Asset Discovery
• Asset Inventory
• Vulnerability Management
• Patch Management
• Software Management
• Detection & Response
• End User Monitoring
• Sensitive Data Detection
• File Integrity Monitoring

Benefits

• Asset Discovery
• Asset Inventory
• Vulnerability Management
• Patch Management
• Software Management
• Detection & Response
• End User Monitoring
• Sensitive Data Detection
• File Integrity Monitoring

£50 a unit

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at maxwell.ashley@netbuilder.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

724401545712088

Contact

Maxwell Ashley
07481 758650
maxwell.ashley@netbuilder.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: No constraints
• System requirements: https://docs.tanium.com/client/client/requirements.html

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 24-48hrs
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Onsite support
• Support levels: Available on request
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Full range of training options, technical account manager (TAM) assigned to each customer.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: N/A
• End-of-contract process: N/A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
  • Other
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Administrative web application and API.
• Accessibility standards: None or don’t know
• Description of accessibility: Administrators have full administrative control.
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: Extensive rest API can perform any activity where the web user/administrator would be able to.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Customisation can be achieved by extending scripted plugins

Scaling

• Independence of resources: N/A

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: Tanium

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: Role based access control
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Tanium connect allows sending of data to a range of destinations
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • JSON
  • CEF
  • HTML
  • LEEF
  • SYSLOG (RFC5424)
• Data import formats:
  • CSV
  • Other
• Other data import formats: JSON

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: N/A
• Approach to resilience: N/A
• Outage reporting: N/A

Identity and authentication

• User authentication needed: Yes
• User authentication: Identity federation with existing provider (for example Google Apps)
• Access restrictions in management interfaces and support channels: N/A
• Access restriction testing frequency: At least once a year
• Management access authentication: Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Alcumus
• ISO/IEC 27001 accreditation date: 18/07/2023
• What the ISO/IEC 27001 doesn’t cover: -
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: N/A

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: N/A
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: N/A
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: N/A
• Incident management type: Supplier-defined controls
• Incident management approach: N/A

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity

  Fighting climate change

  NETbuilder set a public target set up with SBTi (Science Based Targets) and report on EcoVadis and CDP. We also have ISO 14001 confirming our commitment to improving the environment.

  Tackling economic inequality

  NETbuilder recruit, employ and train our permanent technical staff per client engagement, often in regional area’s with limited industry. We assess based on attitude and aptitude of the individual, not education alone, which opens up career opportunities to people moving into Digital At a high level we provide:; • Paid full time training so employees do not need to work outside of training hours to support themselves ; • Accessible training programmes that are designed to be inclusive, and adopting and utilising different styles, approach and media to support a wide audience and learning styles. ; • Objective recruitment processes taking away any potential for unconscious bias. This is managed, tracked and auditable in the SkillsNow platform. ; • Localised recruitment to support with local sustainability creating communities and preserving personal and local infrastructure. ; • All employees empowered to actively contribute in our journey towards achieving net zero. Sustainability principles are being integrated into our corporate culture and governance procedures. ; Uniquely we provide transfer options for our staff to move to customer permanent employment on project handover, or after agreed timelines have been met. This promotes in region investment and increases in skills over time, as well as addressing digital skills gaps in critical technologies, as well as supporting maintenance of legacy applications where necessary. ; ; NETbuilder also provide upskilling and reskilling programmes to support non technical staff cross department/ directorate/ agency transition into CDIO, supporting and aligned to Government Digital and Data Profession Capability Framework . This can be provided as a value add during training of our own staff pre-project deployment, combining customer employees into bootcamps, or as a parallel service and stand-alone initiative.

  Equal opportunity

  NETbuilder recruit, employ and train our permanent technical staff per client engagement, often in regional area’s with limited industry. We assess based on attitude and aptitude of the individual, not education alone, which opens up career opportunities to people moving into Digital At a high level we provide:; • Paid full time training so employees do not need to work outside of training hours to support themselves ; • Accessible training programmes that are designed to be inclusive, and adopting and utilising different styles, approach and media to support a wide audience and learning styles. ; • Objective recruitment processes taking away any potential for unconscious bias. This is managed, tracked and auditable in the SkillsNow platform. ; • Localised recruitment to support with local sustainability creating communities and preserving personal and local infrastructure. ; • All employees empowered to actively contribute in our journey towards achieving net zero. Sustainability principles are being integrated into our corporate culture and governance procedures. ; Uniquely we provide transfer options for our staff to move to customer permanent employment on project handover, or after agreed timelines have been met. This promotes in region investment and increases in skills over time, as well as addressing digital skills gaps in critical technologies, as well as supporting maintenance of legacy applications where necessary. ; ; NETbuilder also provide upskilling and reskilling programmes to support non technical staff cross department/ directorate/ agency transition into CDIO, supporting and aligned to Government Digital and Data Profession Capability Framework . This can be provided as a value add during training of our own staff pre-project deployment, combining customer employees into bootcamps, or as a parallel service and stand-alone initiative.

Pricing

• Price: £50 a unit
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Free 30 day trial if customer meets requirements.
• Link to free trial: https://www.tanium.com/solutions/endpoint-management/

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at maxwell.ashley@netbuilder.com. Tell them what format you need. It will help if you say what assistive technology you use.