S&P GLOBAL LIMITED

RiskGauge Desktop

Powerful risk management platform for monitoring counterparties including suppliers, and customers. RiskGauge Scores provide an easy, efficient, comprehensive credit evaluation by combining financial, business, and market risk. Pre-calculated risk metrics, dashboards, portfolio surveillance views, business credit reports, earning warning alerts, company comparer are provided within a single integrated platform.

Features

• RiskGauge™ Model: Holistic credit risk assessment combining multiple risk dimensions
• Pre-scores: instant credit scoring using Capital IQ financials database
• Use internal data for scoring through intuitive, guided process
• Output: S&P letter grades, PD%, and 1–100 scores
• Credit Risk Dashboard: View large portfolios up to 500,000 companies
• Analyzer: customized views of companies by risk, industry, country
• Company Comparer: peer comparison across RiskGauge Scores, financials, ratios
• Paysense Model: calculates the expected delinquency of trade payables
• RiskGauge™ Reports: instant business credit reports for millions of companies
• MaxLimit: recommended limit for trade receivable exposure by counterparty

Benefits

• Access robust credit risk analytics for 400+ million companies globally
• Universally consistent data and credit risk assessments
• Covers all company types including SME’s, large corporates, financial institutions
• Company firmographics: descriptions, contact details, operating status, identifiers, and more
• Flag early warning signs of potential credit deterioration
• Dashboards, Alerts and Excel integration for ongoing credit risk monitoring
• Impute financial ratios or score companies with no financials
• Reveal the impact of macroeconomic events on counterparty risk
• WhitePapers: Transparent documentation outlining model approach and validation
• Support from a dedicated Credit Product Specialist

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at dpearcey@spglobal.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

724526086974221

Contact

Daniel Pearcey
+447967785826
dpearcey@spglobal.com

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Procurement
  • Enterprise performance management
  • Project and portfolio management
  • Asset life-cycle management

  Financial

  • Financial and Accounting Applications
  • Accounts Receivable Applications
  • Treasury and Risk Management Applications
  • Corporate Tax Management Applications
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Extension to CIQ-platform(CA leverages CIQ platform infrastructure, providing a user interface to models+partial access to CIQ features+datasets); RiskGauge reports can be activated as an extension to CIQ Pro-platform(full features are available via CIQ-platform); CIQ/CIQ Pro are web-based platforms requiring no installation. ; Office Plugin(installable) allows CA to be used within Excel.
• Cloud deployment model: Private cloud
• Service constraints: N/A
• System requirements:
  • Platform accessible via Windows, MAC and Linux OS through web-browser
  • Microsoft Edge(compatible web browser, latest version recommended)
  • Google Chrome(compatible web browser, latest version recommended)
  • Mozilla Firefox(compatible web browser, latest version recommended)
  • Adobe Acrobat Reader(for reading PDF files)
  • Windows 8/8.1/10/11, Windows Server 2008 R2(Office Plug-in - optional)
  • Office 2010 SP2+/2013/2016, Office 365(Office Plug-in - optional)
  • Authentication is via SSO/SAML where enabled.
  • For API subscribers, standard HTTPS/TLS endpoints are provided
  • With JSON/REST interfaces documented for developers.

User support

• Email or online ticketing support: Yes
• Support response times: S&P Market Intelligence maintains 24/7, 365 days per year help desks around the world, including specialised client support groups in London, New York, and Hyderabad (India). ; ; One such specialist group is the Credit Client Support Team, a specialised credit risk product team with a sub-team based in London. Dedicated full-time client support employees are based in: New York, Denver, London, Hong Kong, Singapore, Tokyo, Melbourne, Manila, and Islamabad. Contact options for the Client Support Help Desk are available via “Contact Us” in the Capital IQ and Capital IQ Pro Platforms providing instant access to a live Client Support Associate."
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: N/A
• Web chat accessibility testing: N/A
• Onsite support: Yes
• Support levels: "24/7 Client Support Team: We maintain 24/7, 365 days per year help desks available via Phone, Chat, and Email. Each Client Support case raised through the above channels automatically creates a ticket which is logged in our internal tracking system. A case number is provided to the user for tracking purposes, and resolution follows strict escalation processes with associated response times to ensure prompt resolutions. ; Assigned Account Manager - A named individual, primarily responsible for the management of the contract, and coordinate all trainings and workshops on behalf of other SPGMI support groups. ; Credit Product Specialist support for specific workflow requests, case-studies, and methodology discussions. ; Customer Support Team to provide ongoing trainings and support, for which there are no limits to number, or size of group. ; Self Service Help-Site is accessible via Capital IQ and Capital IQ Pro Help. This Help-Site includes New User Training (bite-sized learning videos, quick-reference guides, tips, full user guides); Whitepapers; User-Guides; Database of Help Articles; FAQs; Office Plug-in guides; Webinars (include both Platform Training Webinars and Thought Leadership Webinars where Credit Risk is an ongoing topic.); Tech Support guides – common Troubleshooting. "
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: RiskGauge is an off‑the‑shelf solution that can be enabled instantly through Capital IQ or Capital IQ Pro once a license is activated. Users can immediately load portfolios, build watchlists, and generate credit reports. The platform’s large pre‑scored database speeds onboarding, especially for extensive private‑company holdings, and developers can use the documented API sample inputs/outputs for seamless data integration.; ; Training & Support; ; Unlimited, on‑demand training covering content, functionality, and workflow.; Requests are handled by the assigned Account Manager and can be delivered to whole teams, small groups, or individuals.; Training is tailored to the user’s knowledge level and may be provided virtually or on‑site (where feasible).; Delivered by the Account Manager, Customer Success Team, and/or Credit Product Specialist, depending on agenda depth.; Self‑Service Help‑Site; All users have 24/7 access to a Help‑Site that includes:; ; New‑User Training (short videos, quick‑reference guides, full user guides); Whitepapers, User‑Guides, and a searchable Database of Help Articles; FAQs, Office Plug‑in guides, and Webinars (platform training + thought‑leadership on credit risk); Tech‑Support guides for common troubleshooting.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: When the contract ends, users can extract their data from S&P Global by following the data extraction process outlined by the sales Operations team. This process typically involves submitting a data extraction request, specifying the data they need, and providing the necessary details for retrieval. The sales Operations team will then work with the user to ensure a smooth and secure transfer of their data. It is important for users to communicate their data extraction requirements in a timely manner to ensure a seamless transition. ; ; Once we no longer have a legitimate business need to process your personal information/data, we follow our applicable information governance policies, procedures and standards and retain your information for as long as necessary to accomplish the purpose for which it was collected, following which we either delete or anonymize your personal information/data, or if deletion or anonymization is not possible, then we pseudonymize and/or securely store your personal information and isolate it from any further processing until deletion is possible.
• End-of-contract process: When the contract ends, users can extract their data from S&P Global by following the data extraction process outlined by the sales Operations team. This process typically involves submitting a data extraction request, specifying the data they need, and providing the necessary details for retrieval. The sales Operations team will then work with the user to ensure a smooth and secure transfer of their data. It is important for users to communicate their data extraction requirements in a timely manner to ensure a seamless transition. ; ; Once we no longer have a legitimate business need to process your personal information/data, we follow our applicable information governance policies, procedures and standards and retain your information for as long as necessary to accomplish the purpose for which it was collected, following which we either delete or anonymize your personal information/data, or if deletion or anonymization is not possible, then we pseudonymize and/or securely store your personal information and isolate it from any further processing until deletion is possible.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Yes.; RiskGauge users benefit from access to a series of User-Guides; Whitepapers; Technical Reference Guides; and Annual Model Validation Results. API documentation including Dataset User Guides, and Developers Guides are available for API subscribers. Ongoing platform release/enhancements documentation is published aligned to the product release cycle.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: EN 301 549
• Description of service interface: The service interface includes a web-based UI for end users and an API for integrations.
• Accessibility standards: EN 301 549
• Accessibility testing: NA
• API: Yes
• What users can and can't do using the API: All details pertaining to API support will be provided up on request later
• API documentation: No
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Users can tailor watchlists, set alerts, and use peer groups and analyzer views to align with internal credit policies. Reports and dashboards are designed to surface explainable drivers so teams can apply their own thresholds and escalation rules. At the data level, API can enable integration within client systems for bespoke scoring workflows.

Scaling

• Independence of resources: Our Technical Support and Platform Maintenance teams continuously monitor platform usage to ensure consistent performance, even during peak demand. The platform is supported by multiple servers and a highly elastic infrastructure built as Infrastructure as Code through Azure ADO pipelines, enabling rapid scaling. Enterprise monitoring tools detect failures and performance bottlenecks. Load balancing, scalable architecture, and continuous monitoring efficiently distribute workloads and optimize resources. Regular capacity planning ensures the platform can accommodate future growth and increased user demand without impacting individual users.

Analytics

• Service usage metrics: Yes
• Metrics types: Probability of Default (PD), Loss Given Default (LGD), Exposure at Default (EAD), Expected Loss, and model‑based credit scores or ratings. These are supported by financial ratio analysis, such as liquidity ratios (current and quick ratio), leverage metrics (debt‑to‑equity, net debt to EBITDA), coverage ratios(interest coverage, DSCR), and profitability measures (ROA, ROE, EBITDA margin).; Credit analytics also incorporates market‑based indicators, including bond spreads, CDS spreads, and equity‑implied risk measures, along with macroeconomic, country, and industry risk factors. Portfolio‑level analytics assess concentration risk, diversification, and stress‑testing outcomes under adverse scenarios, enabling continuous credit monitoring, early warning signals, and informed risk management decisions.
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: RiskGauge outputs can be exported in Excel, Word, and PDF formats. ; ; RiskGauge Credit Reports are exportable as PDF reports, with consistent report formatting.; ; For dynamic linking, the Excel Plugin can be used. This removes the need to export data, as data and analytics can be called directly into Excel.; ; For API subscribers, programatic access to data for automated retrieval into internal systems.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • MS Word
  • Excel - Proprietary data uploads through use of Plugin.
  • PDF
  • HTTPS retrieves programmatic exports as RG-defined structured payloads in format.
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Excel - list uploads, such as long company lists.
  • Excel-Proprietary data uploads through use of Plugin.
  • RiskGauge API accepts CIQ IDs, supports batch workflows, automates mapping.

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: Data in transit is protected with TLS (HTTPS) for web and API access and with SSH/TLS for SFTP file transfers, aligned to S&P Global information security standards. Single Sign‑On using SAML 2.0 is supported to enforce your identity controls over encrypted channels
• Data protection within supplier network: Other
• Other protection within supplier network: For API/feed integrations, data remains protected under your network and IAM controls once ingested. Our shared‑responsibility posture emphasizes “security in the cloud” on the customer side and “security of the cloud” on ours, with attestations available for our hosted services.

Availability and resilience

• Guaranteed availability: Service availability is 99.98%.; ; We do not include service level agreements and/or offer refunds based on agreed Key Performance Indicators. We will use reasonable efforts to provide prior notice for any planned maintenance. We have IT and business continuity management policies in place to maintain platform availability 24/7. Data centers are staffed and/or monitored 24 hours a day, seven days a week and are equipped with redundancy and contingency features. Data centers are located in sufficiently diverse locations to mitigate against any single event causing full disruption.; Planned maintenance activities of the systems are communicated by showing up banner messages on the platform site for clients. Maintenance activities are well planned and usually conducted over the weekend when platform usage will be at its lowest. In any case, the platform is usually still accessible during these periods, though sometimes in read-only mode. Further information can be provided upon request.
• Approach to resilience: Available on request
• Outage reporting: S&P Global has a robust incident management process in place to report and address any outages or service disruptions. When an outage occurs, the incident management team is immediately notified and begins investigating the issue. The team communicates updates and progress through various channels, including email notifications, status updates on the S&P Global website, and direct communication with affected users. Additionally, S&P Global may utilize automated monitoring systems to detect and report outages in real-time. This allows for prompt resolution and keeps users informed throughout the process. The incident management team works diligently to minimize the impact of outages and restore service as quickly as possible.

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: SSO via SAML 2.0 is supported; role‑based access controls determine feature/data entitlement. MFA can be enforced via your identity provider policies for federated users.
• Access restrictions in management interfaces and support channels: Administrative functions are limited to authorized personnel with least‑privilege and Just‑In‑Time access; support channels authenticate requestors against account records before making changes.
• Access restriction testing frequency: Less than once a year
• Management access authentication: Other
• Description of management access authentication: Management access to production is restricted, logged, and monitored; approvals and break‑glass procedures are enforced for exceptional access

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Information Security policies and standards are based on ISO/IEC 27002 and NIST 800 best practices. The program centralizes accountability and drives predict‑prevent‑detect‑respond‑improve capabilities.
• Information security policies and processes: The IS program protects customer information and brand through uniform practices, ensuring legal/best‑practice compliance. The CIRT and Security Operations functions underpin monitoring/response; leadership structure and policy governance
• Software Security Code of Practice: No

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Components are tracked through their lifecycle in the CMDB; changes undergo security impact analysis and follow documented approvals. This reduces configuration drift and ensures timely mitigation of risk before production deployment.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We run network/application vulnerability assessments to identify patch‑ and configuration‑related issues; scans occur internally and externally. Applications pass threat modeling, static/dynamic testing, and, as needed, manual and penetration tests within the SDLC.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Our Security Operations Center (SOC) and Cyber Incident Response Team (CIRT) monitor events 24x7, triage indicators of compromise, and invoke incident procedures. The program is rehearsed annually and integrates business continuity and communications.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: The CIRT coordinates with Privacy/Legal and stakeholders based on incident nature and obligations. Reporting to clients/regulators is performed per contract/regulation, and after‑action reviews drive continuous improvement.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Please contact to detail the requirement so the free version can be made available

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: None of the criteria
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at dpearcey@spglobal.com. Tell them what format you need. It will help if you say what assistive technology you use.