Armour Comms

Armour Mobile Cloud Migration Service

Our Armour Mobile Cloud Migration Service allows you to run Armour Mobile on platforms from bare-metal servers to AWS or Azure. We will jointly develop the Cloud Migration strategies, business plans, detailed architectures, specification design, implementation and service plans required to ensure successful delivery.

Features

• Cloud / Data Centre migration or implementation strategy roadmap
• Architecture Consultancy from business needs to solution design
• Cloud Consulting Infrastructure Design, Independent Assurance Review and Transformation Roadmap
• Architecture Governance and Target Operating Model creation and delivery
• Secure Deployment to AWS and Azure Public/Private Clouds
• Advice and Support to build Cloud Security Strategy
• Service Improvement Programme Leadership and Delivery
• Security design and review for native cloud application development
• Business intent driven Cloud Security roadmap to enable digital transformation
• Technical Security Architecture Design and build of Cloud Security Controls

Benefits

• The migration service provides rapid results, delivering faster benefit realisation
• Build and test environments for on-going service and support wrap
• Industry-leading expertise gained from multiple client engagements
• Backed up by light weight service wrap
• Transferring our knowledge to you for the future
• Clear, industry standard deliverables supporting value for money
• Clarify expected benefits, efforts/investments, reducing impacts and timescales
• Focussed early life support models, maximum support when needed most
• Better return on existing investment, reduced risk for future investment
• Provision for migration, revised architecture or replacement cloud security solutions

£150 to £250 a unit an hour

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.holman@armourcomms.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

725500064857579

Contact

David Holman
0203 637 3801
david.holman@armourcomms.com

Planning

• Planning service: Yes
• How the planning service works: Capture customer’s desired service solution; refine functional, technical and security requirements; determine processing, storage and bandwidth needs; define implementation architecture with current and future infrastructure sizing and costing, including maintenance and administration.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Armour Mobile
  • Armour Unity
  • Armour Bridge
  • Armour Connect
  • Armour ReCall

Training

• Training service provided: Yes
• How the training service works: Administrator-level monitoring, maintenance and management of the Armour Mobile system including user management.
• Training is tied to specific services: Yes
• Services the training service works with: Armour Mobile

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Needs commpleting
• Setup or migration service is for specific cloud services: Yes
• List of supported services: Armour Mobile

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Armour can assist buyers with understanding the required infrastructure and network capabilities for their service structure (e.g. split of voice vs video vs messaging).

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Where a customer chooses to host our solution on their own, or a third-party's cloud, we can provide support based on our team being granted the required access permissions.

Service scope

• Service constraints: Support is normally provided remotely but on-site support is available for an additional fee.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Under 2 hours for standard tickets, prioritised according to severity; standard service is UK working days 9am-5pm excluding Bank Holidays; 24x7 service is available for additional cost.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: The default SLA (severity levels, response times, etc.) can be contractually altered to reflect customer need.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Intertek UK
• ISO/IEC 27001 accreditation date: 18/03/2021
• What the ISO/IEC 27001 doesn’t cover: Everything is covered; the ISO27001 scope is the entire company and its products and services.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Covid-19 recovery

  Armour Comms support organisations and businesses to manage and recover from the impacts of COVID-19, including where new ways of working are needed to deliver services. This includes improved workplace conditions that support the COVID-19 recovery effort including effective social distancing, remote working, and sustainable travel solutions.

  Tackling economic inequality

  Tackling economic inequality Armour Comms will influence staff, suppliers, customers and communities through the delivery of the contract to support employment and skills opportunities in high growth sectors.

  Equal opportunity

  Armour Comms supports and promotes in-work progression to help people, including women, those from disadvantaged or minority groups, to move into higher paid work by developing new skills relevant to the contract.

  Wellbeing

  Armour Comms demonstrates its support for the health and wellbeing, including physical and mental health, of its staff through internal wellness programmes.

Pricing

• Price: £150 to £250 a unit an hour
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.holman@armourcomms.com. Tell them what format you need. It will help if you say what assistive technology you use.