Jacobs U.K. Limited
Cloud solution Discovery, Incubation and Business Analysis
Jacobs’ Cloud Solution Discovery, Incubation and Business Analysis service is a comprehensive planning service that enables government clients to efficiently establish cloud solutions, ensuring better delivery outcomes. We combine cloud and digital expertise with deep domain expertise across the built and natural environment.
Features
- User and business discovery
- Business analysis
- Solution design
- Agile methodology
- Technology-agnostic approach
- Strategic relationships with best-in-class vendors
- Experience in low-code and custom software
- Deep domain experience in the engineering, environment and flooding sectors.
Benefits
- Enables efficient operational processes
- Provides certainty in solution delivery
- Supports the establishment of solutions that meet business need
- Leverages deep domain and technical expertise
- Offers flexibility through a technology-agnostic approach
Pricing
£716 to £2,176 a unit a day
Service documents
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If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
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Framework
G-Cloud 14
Service ID
7 2 7 4 0 1 4 7 0 9 2 0 4 7 3
Contact
Jacobs U.K. Limited
Hugh McMichael
Telephone: 0131 659 1500
Email: hugh.mcmichael@jacobs.com
Planning
- Planning service
- Yes
- How the planning service works
-
At Jacobs, our 'solution discovery, business analysis & incubation service' assists buyers in planning their implementation of cloud hosting or software services. We begin with a discovery phase, understanding the user and business requirements, setting out a core needs, benefits and outcomes into a delivery roadmap. This is followed by detailed business analysis where we identify the best strategies and technologies to meet these requirements. We then design a solution that aligns with these strategies and technologies. Our approach is iterative, moving from discovery to alpha, then beta, and finally to a live solution, ensuring that the solutions and services we enable meet the needs of our clients and their users.
We consider user adoption and benefit realisation to be the most essential aspects of planning, underpinned by a robust approach to managing information security and cyber risk. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Training and change management are a core aspect of incubating solutions, particularly for cloud migrations and enabling the uptake of new services. We provide custom training plans including classroom, instructor-led remote, self-led online courses, as well as working with development teams to implement integrated on-boarding and guidance directly into solutions.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Jacobs supports buyers in migrating to the cloud or between cloud services. We understand that each migration is unique, and we tailor our approach to the specific needs of the client. We assess the current infrastructure, identify the optimal cloud environment, plan the migration strategy, and then execute the migration. Throughout this process, we ensure minimal disruption to the client’s operations.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Our Discovery, Incubation and Business Analysis service is business outcomes focussed. We ensure that solution delivery matches business requirements by facilitating user and business acceptance testing. Our test and automation specialists can further this approach by bringing functional and non-functional testing including security, performance, scalability and load testing. Our agile approach to managing cloud delivery ensures that testing and quality assurance is a progressive part of continuous development and implementation. We enable quality to be everyone's priority by enabling delivery approaches that prevent late-stage testing that can significantly disrupt projects at the 11th hour.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Jacobs can provide full service hosting or service management for cloud solutions. Our service ranges from support for specific applications to full-scale outsourced IT environment management for temporary project organisations.
Service scope
- Service constraints
- Jacobs’ Cloud Solution Discovery, Incubation and Business Analysis service is comprehensive, covering all aspects of the transformation process. We enable asset management, strategic planning, project delivery, and technical and scientific outcomes. Our service is suitable for government clients who deliver projects and outcomes, focusing on efficiency, certainty, and better delivery rather than competitiveness. We work closely with our clients, supporting them in achieving their outcomes rather than directly providing solutions. Our service is underpinned by, but not limited to, our core technology stack, Microsoft Azure, and strategic relationships with best-in-class vendors.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Email support available 9am-5pm Monday to Friday (UK time) with a typical response time of 48 hours (SLAs to be agreed on a case-by-case basis).
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support can be provided at various levels depending on the solutions and the customer requirements. Support levels can range from a basic feedback form to a full helpdesk facility with 365 day coverage depending on the SLA.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Lloyd's Register
- ISO/IEC 27001 accreditation date
- 01/01/2024
- What the ISO/IEC 27001 doesn’t cover
-
ISO certification is location, staff and corporate application
specific, covering in-house developed applications, meaning
depending upon client need (for example, developing on
client hardware) we may require client certification, or
additional discussions. - ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
- Wellbeing
Fighting climate change
Climate change is our generation’s greatest challenge and opportunity. Climate response accelerator is one of the three pillars in Jacobs global business strategy, focused on enabling end-to-end solutions that we co-create with our clients in energy transition, decarbonisation, adaptation & resilience and natural resource stewardship. Jacobs achieved its previous climate commitments in 2020, becoming carbon neutral for its operations and business travel and adopting 100% low-carbon electricity. In 2022, we further committed to ensuring every project becomes a climate response opportunity, to achieving net-zero greenhouse gas emissions across the value chain by 2040, and to maintaining carbon neutrality status and 100% low-carbon electricity for operations.Equal opportunity
Jacobs prides itself on being an inclusive place for all to work and makes conscious efforts to increase diversity and inclusion through our inclusion and diversity programme TogetherBeyond. Our employee networks are central to our approach which has been recognised by The Times as a Top 50 Employer for Gender Equality and Stonewall as no. 6 in the Top Employers for LGBTQIA+ people.
An example employee network is the ACE network, which sits at the heart of Jacobs drive to make Jacobs a fantastic place to work for disabled employees. They provide information, resources, and networking opportunities regarding physical, mobility and cognitive disabilities to disabled staff and to staff who provide caregiving services. Jacobs have also achieved a top score in the 2021 Disability Equality Index (DEI), a national benchmarking tool on corporate policies and practices related to disability inclusion and workplace equality.
Our range of other fantastic employee networks help represent those who may otherwise feel a lack of representation in the workplace and encourage discussion on relevant topics to tackle issues around workforce inequality. These include networks covering disability support, Latino talent, Black talent, LGBTQIA+ talent, army veterans and a women network, as well as the OneWorld network, which aims to be an inclusive environment that actively nurtures and supports our diverse employees and clients across all ethnicities and cultures.Wellbeing
Jacobs values the wellbeing of not just employees on their projects, but everyone worldwide. In this regard, Jacobs and mental health professionals have teamed up to develop a free mental health check-In tool called 'One Million Lives' to help users assess their current state of mind and provide suggestions for growth. It also offers resources if someone needs more urgent help at the time of accessing the platform. It can be difficult to understand the many factors that contribute to overall mental health and to this tool allows a history of check-ins to be built, to allow users to self-assess mental health over time and identify declining mental health periods.
Pricing
- Price
- £716 to £2,176 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hugh.mcmichael@jacobs.com.
Tell them what format you need. It will help if you say what assistive technology you use.