Alpine Resourcing Limited

Systems Architecture Service

Alpine's Systems Architecture Service operates at the server, communications and operating systems levels, being concerned with the complete system and interfaces to other systems and users. We bring in-depth understanding of the fundamental platform choices available and variations between 'in the cloud͛', 'on-premise' and 'mixed mode' hosting and environments.

Features

• Project specification and selection and requirements development
• Formulating top level requirements considering user need
• Maintenance of architecture, inventories and logs
• In depth understanding of contemporary platforms/suppliers to facilitate choice
• Liaison with designers and architects to facilitate problem resolution
• Robust design underpins solution
• Specification of acceptance tests, user trials and staged rollouts
• Supports transition planning, data design and service design
• Creation of models and prototypes for user engagement
• Remote working / off-site working available

Benefits

• Ongoing support at end of project pricing
• Pricing flexibility – risk/reward or T&M model
• Brings variety of skills relevant to the role
• Experience of delivering similarly complex architecture in other sectors
• Risk management
• Ensures full compliance, register and maintenance of architecture
• Understands how best to engage variety of stakeholders
• Brings own network of skills and access to others
• Transparent pricing and delivery model
• Data assurance and Information assurance

£350 to £1,750 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at djones@alpine-ps.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

727495752621128

Contact

David Jones
0203 9254077
djones@alpine-ps.com

Planning

• Planning service: Yes
• How the planning service works: Our Business Analysts identify and analyse the Customer’s current systems and fully understand all of the Customer’s needs and requirements and undertake analysis of the existing systems, producing recommendations to transfer some or all systems to a Cloud solution as well as highlighting the benefits including cost and efficiency savings; our Solution Architects develop and produce cloud designs for hosting and maintenance of existing services, presentation of the roadmap for transition and outlining options for implementing effective procurement options, planning the costs of ownership and solution lifecycles, ensuring “fit” with top level strategy, choices and capital commitments; and our Security Architects provide structure, coherence and cohesiveness, ensuring that business strategy and IT security are aligned and that there is traceability from the business strategy down to the underlying technology.; ; We are able to provide a team suitable to customer needs at very short notice.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: During the course of the engagement we undertake to transfer the skills brought by us to the customer, to their staff. This includes knowledge transfer relevant to the work undertaken by us. This service is integral to our approach and processes. We also provide coaching and mentoring services.; ; Agreement is reached with the customer at the outset of the engagement outlining the capabilities he/she would like staff provided with – and as appropriate, on-the-job training is provided. During the reviews, we cover the requirement for knowledge transfer and ensure this is tied into the deliverables schedule.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We offer an end to end service helping buyers migrate to cloud services. Initial project specification and scoping is done, whereby we develop and produce cloud designs for systems migration and maintenance of any existing cloud services. Clear presentation of the roadmap for transition with a clear explanation of the current system, solution and how to implement including effective procurement options. moving through a range of services (depending on customers requirements) includes legacy-cloud realisation, stakeholder engagement/political risk, definition of the business model, methodology implementation, technical systems analysis, process and data modelling, risk management, mentoring/coaching. Throughout the migration we take into account how any preferred outcome will be adopted and embedded into the business, give structure to subsequent project or programme activities and studies, guide the future direction of any subsequent project or programme of work.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We work very closely with the customer to make sure we are able to optimise the use of the time spent – understanding the issues they are trying to resolve and ensuring all parties fully understand what the customer requires as an outcome. A call-off contract is put in place that reflects the briefing discussions and Terms of Reference with the customer, including a detailed outcome and delivery model. Pricing may be either per unit, or fixed price, depending on what offers the customer best value and the details of which are fully disclosed and broken down in the agreement. During the course of the engagement, we undertake 1:1 reviews initially weekly and latterly at least once a month. A SLA is agreed at the outset and regularly reviewed to check it remains appropriate.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: Working with our supplier, we provide on-going support through all stages and can adapt level of support required to meet any changes in demands.

Service scope

• Service constraints: Support is available Monday to Friday, 9am to 6pm.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Emails responded to within 4 business hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Standard support response time is 4 hours as standard with the service. There is a dedicated account manager with an escalation process.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS
• ISO/IEC 27001 accreditation date: 11/11/2025
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Tackling economic inequality

  Tackling economic inequality

  Create new businesses, new jobs and new skills:; - Employ people/Create opportunities for entrepreneurships; - Develop people; - Volunteer time and effort to support others; Measured against: Number of people; proportion of total and hours of effort.; Monitored and reported on an on-going or defined timeframe.; ; Increase supply chain resilience and capacity; - Diversify your supply chain and innovate; - Assert standards in your business and across your supply chain; Measured against: number of organisations supported; spend with organisations supported; number of companies who have made a commitment; proportion of supply chain who have made the commitments.; Monitored and reported on an on-going or defined timeframe.

Pricing

• Price: £350 to £1,750 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at djones@alpine-ps.com. Tell them what format you need. It will help if you say what assistive technology you use.