BPM-Discipline UK

Business Process Management Support

BPM-D provides support to organisations by helping them establish a Business Process Management (BPM) discipline (D) or improve existing BPM capabilities. This includes the implementation and usage of BPM tools (e.g. ARIS, SAP Signavio, Celonis, iGrafx, Soroco, GB TEC, MS Visio, etc.) and the development of the teams using them.

Features

• Business Process Management (BPM) Tool Market Assessment and Selection
• BPM Tool Implementation
• BPM Tool Governance, Configuration and Integration
• BPM Tool Governance Workflow Setup
• Process Improvement & Transformation
• BPM/Operational Excellence Training
• Process Operating Model Definition
• Landing Page Design
• Migration of Process Models from Legacy System
• BPM Team Strategy & Service Planning

Benefits

• Scalable- prepare your BPM team for now & the future
• Sustainable- avoid costly missteps with your BPM programme
• Accelerate time to value- faster value creation through process
• Engaging- drive adoption and excitement through effective design
• Improvement- enable the optimisation of your organisation
• Compliance- drive adherence to the best practice, compliant process

£400 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@bpm-d.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

727823801475026

Contact

Liam O'Neill
07572756090
info@bpm-d.com

Planning

• Planning service: Yes
• How the planning service works: We support across the BPM software lifecycle from market evaluation and piloting solutions through implementation/training and to providing ongoing service desk support.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Business Process Modelling
  • Process Mining
  • Task Mining
  • AI/Automated Process Modelling

Training

• Training service provided: Yes
• How the training service works: We provide an extensive range of Business Process Management and Operational Excellence trainings. This includes but is not limited to:; - Process Modelling; - Process Mining (Data Scientist, Data Engineer, Business Analyst); - Task Mining; - BPM Repository Administration and Governance; - Governance Workflow Setup; - Process Simulation; - Process Improvement (with/without Business Intelligence)
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We deliver comprehensive and market-leading setup services for all BPM tools. This includes legacy model migration between process modelling platforms (ARIS, SAP Signavio, GB TEC/BIC Design, iGrafx, Visio, Nimbus, etc.). ; This also includes migration between process mining platforms through data model and legacy dataset setup.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Business Process Modelling
  • Process Mining

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: .

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: 24 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support levels vary based on the scope of the services agreed.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Business Process Management and associated disciplines focus on efficiency and performance. This often delivers a reduction in waste, minimising resource commitment requirements and supporting climate change mitigation efforts.

Pricing

• Price: £400 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@bpm-d.com. Tell them what format you need. It will help if you say what assistive technology you use.