VIRTUAL EDGE LIMITED
Vulnerability Management & Remediation Support
Virtual Edge provides structured vulnerability management for customer-owned cloud workloads, servers, and cloud-managed endpoints. The service identifies and prioritises vulnerabilities, supports remediation, and improves security posture. Customers retain ownership of all systems and data. Virtual Edge does not provide cloud hosting, penetration testing, or infrastructure ownership.
Features
- Continuous vulnerability identification across cloud-connected assets
- Risk-based vulnerability prioritisation and severity assessment
- Vulnerability management for servers and cloud-managed endpoints
- Secure configuration and exposure reviews
- Remediation guidance and coordination support
- Validation of remediation actions
- Ongoing vulnerability trend analysis
- Audit-ready vulnerability reporting
Benefits
- Reduces cyber risk through prioritised remediation
- Improves visibility of security weaknesses
- Supports compliance and audit requirements
- Reduces attack surface over time
- Enables informed security decision-making
- Improves incident prevention and readiness
- Strengthens overall security posture
- Avoids reliance on ad-hoc vulnerability scans
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at dileepa.gamage@virtualedge.co.uk.
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Framework
G-Cloud 15
Service ID
7 2 7 9 4 1 6 4 6 5 0 4 0 9 4
Contact
VIRTUAL EDGE LIMITED
Dileepa Gamage
Telephone: 02084344655
Email: dileepa.gamage@virtualedge.co.uk
About your service
- Service categories
-
Cloud Support Services
Security Services
- Security risk management
- Security incident management
- Security audit services
Service scope
- Service constraints
- Service is delivered remotely. Customers must own and maintain their cloud environments, servers, and endpoints. Virtual Edge does not provide cloud hosting, penetration testing, or resale of cloud services. Internet connectivity is required. Service scope and response times are agreed at call-off.
User support
- Email or online ticketing support
- Yes
- Support response times
- Support requests are acknowledged during UK business hours, typically within one working hour. Response and resolution targets are agreed at call-off. Out-of-hours support for critical vulnerabilities may be provided by agreement.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Virtual Edge provides flexible vulnerability management support levels agreed at call-off. Standard Support includes scheduled vulnerability assessments, reporting, and remediation guidance. Enhanced Support includes increased assessment frequency, prioritised handling of critical vulnerabilities, and closer remediation coordination. Pricing is provided as a monthly fee based on environment size, asset count, and support level. A dedicated security or cloud support engineer is assigned for service delivery.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £850.00 | £550.00 |
| Lead security architect | £1,050.00 | £750.00 |
| Principal security architect | £1,250.00 | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £800.00 | £550.00 |
| Senior solution architect | £950.00 | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical architect | £750.00 | £500.00 |
| Senior technical architect | £900.00 | £650.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £550.00 | £350.00 |
| Lead cyber security incident response | £700.00 | £500.00 |
| Principal cyber security incident response | £850.00 | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £600.00 | £325.00 |
| Lead cyber security vulnerability management | £750.00 | £475.00 |
| Principal cyber security vulnerability management | £800.00 | £625.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £550.00 | £300.00 |
| IT service manager | £700.00 | £400.00 |
| Senior IT service manager | £850.00 | £550.00 |
| Head of IT service management | £1,000.00 | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £700.00 | £450.00 |
| Major incident manager | £900.00 | £600.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £600.00 | £400.00 |
| Delivery manager | £750.00 | £500.00 |
| Senior delivery manager | £900.00 | £650.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at dileepa.gamage@virtualedge.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.