ALTIATECH LTD

N365 Fast Start

The N365 Agreement gives over 450 NHS England organisations access to the Microsoft 365 Product Suite. However, many NHS organisations struggle with its adoption. In response, Altiatech have developed N365 Fast Start, which can readily identify quick win projects to further digital transformation of NHS organisations with their N365 Agreement.

Features

• A bespoke Critical Path to Success
• Tailored modelling spreadsheet for “what-if” analysis
• Projected savings and expected costs
• Impact on Governance, Risk and Compliance
• Proven adoption to satisfy audits
• Impact on security, recovery and business continuity
• Identity and Access Management options
• User and device management, inc. BYOD
• Legacy office removal
• N365 roll-out and migration

Benefits

• Tailored approach for each NHS organisation to ensure success
• Make informed decisions with projected outcomes from
• Transparency of savings and costs for budgeting and reducing uncertainty
• Improved Governance, Risk Mitigation and Compliance from Microsoft Product Suite
• Good adoption of N365 reported to NHS executives and stakeholders
• Improved security, recovery and continuity from Microsoft Product Suite
• Adoption of IT tools that limit access and protect NHS
• Manage users and cross platform devices, including sweating existing assets.
• Support replacing legacy apps with current software for improved functionality/security
• End-to-end guidance that to maximise outcomes from N365

£17,500 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at innovate@altiatech.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

728968181416272

Contact

Monsur Ali
03303325842
innovate@altiatech.com

Planning

• Planning service: Yes
• How the planning service works: N365 FastStart helps you move towards your goals quickly with a Cost-Benefit Analysis as the first step along your critical path to change. Our Cost-Benefit Analysis helps you to quickly explore your existing goals and strategies to ensure N365 alignment. ; ; The Cost-Benefit Analysis provides you with a tailored modelling spreadsheet that helps you perform your own “what-if” analysis. Further to this, the Cost-Benefit Analysis is also able to present you with a detailed final report that covers several areas such as Governance, Risk & Compliance and Legacy Office Removal, followed by recommendations of Fast Start projects that can support you to realise the benefits of N365.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: N365 - Microsoft Product Suite for NHS

Training

• Training service provided: Yes
• How the training service works: We provide training across the N365 Agreement, from top to bottom. This includes everything from configuration to end user training. Training can be formally delivered sessions, learning workshops or via knowledge transfer handovers. This can be tailored to meet your organisation's learning requirements.
• Training is tied to specific services: Yes
• Services the training service works with: N365

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We help organisations by directing them to the available resources in their already purchased N365 Agreement. Our Fast Start projects are pre-defined to get NHS organisations to adopt N365 fast. We are experienced with the Microsoft Product Suite, including Azure, and have a technical team that are skilled in TOGAF.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: Microsoft Azure

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Altiatech adopts best practices in making use of development environments for testing before raising change requests. Furthermore, changes will typically have back-out plans. Finally, testing can be undertaken with a sub-set of users to monitor overall performance before wider roll-out.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: We support the full range of N365, top to bottom.

Service scope

• Service constraints: Must have an N365 Agreement

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Normally within 1-2 hours for critical events, up to 24 hours at weekends.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Severity A - Critical Business Impact – your business has experienced a significant loss or degradation of services, requiring immediate attention. Severity B - Moderate Business Impact – you have a loss or degradation of services, but your organization can still function. Severity C - Minimum Business Impact – you have an issue, but it has a small impact on your business.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 29/07/2021
• What the ISO/IEC 27001 doesn’t cover: Systems development (N/A) Software development (N/A) Monitoring and review of supplier services (suppliers have their own controls)
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity

  Tackling economic inequality

  Altiatech is a minority ethnic led business that is has both Muslim ownership and leadership. Our social value is evident in our practice of annually donating a proportion of Altiatech's profits to charitable causes as part of "zakah" obligations, as required according to Islamic principles.

  Equal opportunity

  Altiatech is a minority ethnic led business that empowers people from many diverse backgrounds. Our social value is evident in the personnel we employ that have experienced disadvantage, as well as the new recruits we train who are young and inexperienced with little education beyond secondary schooling. By focusing on creating opportunities for our workforce, Altiatech's reach extends to wider families.

Pricing

• Price: £17,500 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at innovate@altiatech.com. Tell them what format you need. It will help if you say what assistive technology you use.