INFORMATION GOVERNANCE SERVICES LIMITED

Data and AI Ethics Training

All our training modules are developed by our data ethics consultants who main expertise and formal training in ethical analysis.

Through interactive workshops and practical insights, we empower your staff to recognise ethical dilemmas and make informed decisions aligned with best practices and regulatory requirements.

Features

• Training in AI and data ethics
• Support in AI policy development
• AI ethics
• Independent review

Benefits

• AI ethics advice
• Theoritical and applied ethical analysis
• Ethics applied to healthcare
• Transparency and explainability
• Tailored recommendations and actions
• AI compliance
• AI policy

£65 to £220 a unit an hour

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at procurement@informationgovernanceservices.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

728968823438768

Contact

Taj Sallamuddin
02081067936
procurement@informationgovernanceservices.com

Planning

• Planning service: Yes
• How the planning service works: We first seek to identify what the client’s needs are with respect to the data and / or AI ethics challenges that they are facing. ; ; Having made an initial assessment, we would then confirm with the client the length of a period of engagement to identify and specify their data ethics needs in greater detail. This would involve in-depth discussion with the client, observation of their data handling processes, and scrutiny of what, if any, policies and procedures they have in place with respect to ensuring ethical practice in data handling. ; The purpose of this first step is to establish what will be required in the following components of the service; namely, in terms of training needs and help with policy development. ; ; Once the data / or AI ethics needs of the client have been comprehensively identified and specified, we agree what is needed in the subsequent components of the service in terms of training, help with policy development, and agreement of any longer-term work.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: All our training modules are developed by our data ethics consultants who main expertise and formal training in ethical analysis.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We provide legal compliance and ethical guidance services. ; ; We identify and assess potential risks resulting from the migration on the rights and freedoms of individuals. ; ; We then assess whether the technical and organisational measures implemented support ethical practices. Once all potential risks resulting from the migration are mapped out, we develop an action plan informed by both legal compliance and ethic obligations with measures designed to mitigate the risks.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: We adapt to our buyers' specifications, discussed on a case-by-case basis.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our helpdesk is usually available 9-5 and the dedicated contract lead will determine with the buyer what support lines will be made available based on the risks related to the project.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We will support every buyer, no matter their seize, industry or needs. We are able to provide them with the data protection expertise and support they require. We will ensure that we provide the highest level of service possible. ; ; Internally, we have one-to-one supervisions, where we will discuss our performance during the contract. This will allow us to evaluate how we have provided the service to you, and if required, implement any necessary changes. If there is any feedback which requires us to make any changes as to how we provide you with the service, then we commit to implementing those changes in as far as they are reasonably possible and within the scope of our services.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Information Governance Services (IGS) is committed to ensuring that our business is sustainable and that the carbon footprint of the company is reduced where possible. The following policies and procedures are in place to fight climate change. IGS employees are encouraged to work remotely. Video conferences have provided a robust way of conducting business while avoiding unnecessary commutes. This policy has benefits for both employees and the environment by substantially reducing the amount of business travel. By reducing the frequency of commutes by employees, IGS also reduces the overall carbon footprint of Head Office. On days when no employees are physically in the office, savings can be made on lighting and heating the workplace. Working online can also reduce the amount of paper and supplies used by IGS. Employees are provided with company laptops rather than desktops, which are more efficient and consume less power. IGS is committed to promoting sustainability and avoiding unnecessary energy consumption at their offices. Employees are responsible for ensuring that lights are turned off at the end of the day and in rooms which are not in use. Central heating and air conditioning is kept at a minimum. Plugs are switched off at the mains when not in use. IGS do not physically print documents and business is carried out online. IGS Head Office has a fully stocked kitchen, where sufficient crockery are provided to avoid disposable cups, plastic cutlery, etc. IGS Head Office has a recycling system, including recycling bin with bright label to encourage the responsible disposal of waste.

  Covid-19 recovery

  Information Governance Services (IGS) are a predominantly remote based organisation. During the COVID-19 outbreak staff were required to work from home. Since national restrictions have been eased, IGS staff come into the office once a week, which limits the amount of time staff are in close proximity to each other. Furthermore, all staff must adhere to health and safety rules to reduce the risk of transmission of COVID-19 in the workplace, whether or not they have been vaccinated. These rules include: Washing hands carefully and frequently; Maintaining social distancing within the office, by avoiding contact with other members of staff and staying at least 2 metres away from other individuals, where possible; Wiping down all work equipment, devices, and desks upon arrival at the office, and before exiting the office; Following current government COVID-19 guidance on the GOV.UK site. The above information is outlined in IGS’s ‘COVID-19 Safety in the Office Policy’ for staff to refer to.

  Tackling economic inequality

  Information Governance Services (IGS) are committed to encouraging equality, diversity and inclusion among our workforce, and to eliminating unlawful discrimination. Our Commitments IGS commits to encouraging economic equality, diversity and inclusion in our workplace. IGS commits to creating a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting respect for all, and where individual differences and the contributions of all staff are recognised and valued. This commitment means that managers and all other employees must be trained about their rights and responsibilities regarding economic equality. Responsibilities include employees conducting themselves to help IGS tackle economic inequality and provide equal opportunities in employment. All employees, as well as their employer, can be held liable for acts of bullying, harassment, victimisation and unlawful discrimination, in the course of their employment. IGS commits to taking seriously any complaints by fellow employees, clients or the public and such acts will be dealt with as misconduct under the IGS Grievance procedure, with appropriate action being taken. IGS commits to making decisions concerning staff being based on merit.

  Equal opportunity

  IGS are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital/civil partner status, pregnancy/ maternity, race, colour, nationality, ethnic/national origin, religion/belief, sex/ sexual orientation (Protected Characteristics). The following forms of discrimination are prohibited under IGS policy and are unlawful: (a) Direct discrimination: treating someone less favourably because of a Protected Characteristic. (b) Indirect discrimination: a provision, criterion or practice that applies to everyone but adversely affects people with a particular Protected Characteristic more than others, and is not justified. (c) Harassment: this includes sexual harassment and other unwanted conduct related to a Protected Characteristic, which has the purpose or effect of violating someone's dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for them. (d) Victimisation: retaliation against someone who has complained or has supported someone else's complaint about discrimination. (e) Disability discrimination: this includes direct and indirect discrimination, any unjustified less favourable treatment because of the effects of a disability, and failure to make reasonable adjustments to alleviate disadvantages caused by a disability. RECRUITMENT AND SELECTION Recruitment, promotion and other selection exercises will be conducted on the basis of merit, against objective criteria that avoid discrimination. Job applicants should not be asked questions which might suggest an intention to discriminate on grounds of a Protected Characteristic. PART-TIME AND FIXED-TERM WORK Part-time and fixed-term employees should be treated the same as comparable full-time or permanent employees and enjoy no less favourable terms and conditions (on a pro-rata basis where appropriate), unless different treatment is justified.

  Wellbeing

  Information Governance Services (IGS) are committed to ensuring and supporting the wellbeing of their employees. IGS encourages their employees to work remotely, where possible, and to maintain a healthy work-life balance. The opportunity for flexible working can reduce the time employees spend commuting and ease the pressure from the employee's personal life. The following policies and procedures apply to all persons working for IGS or on the company's behalf in any capacity, and are intended to broadly address and protect the well-being of their employees. Anti-Corruption and Bribery Policy Anti-Harassment and Bullying Policy Equal Opportunities Policy Grievance Procedure Whistleblowing policy Additional Resources: IGS uses a HR Software, which also provides a variety of resources to support the well-being of their employees. IGS is also procuring health insurance for its employees, such that they can access private healthcare whenever they need it.

Pricing

• Price: £65 to £220 a unit an hour
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at procurement@informationgovernanceservices.com. Tell them what format you need. It will help if you say what assistive technology you use.