VOICEPOWER LIMITED

Microsoft Dragon Copilot

Dragon Copilot is a cloud-based clinical AI assistant that supports healthcare professionals by generating draft clinical documentation and summaries from clinical conversations and inputs. Built on Microsoft Azure, it helps reduce administrative burden, improve documentation quality, and support efficient, patient-focused clinical workflows.

Features

• AI-powered clinical documentation generation from conversations and clinical inputs
• Azure-hosted SaaS architecture with enterprise-grade security and compliance
• Integration with electronic patient record systems and clinical workflows
• Real-time draft note generation during or after clinical interactions
• Role-based access controls using Microsoft identity and security services
• Secure cloud processing within Microsoft Azure healthcare environments
• Clinical language understanding optimised for healthcare terminology
• Automatic summarisation of encounters into structured clinical notes

Benefits

• Reduce clinician administrative burden through automated clinical documentation
• Save time creating clinical notes during and after patient encounters
• Improve consistency and quality of clinical documentation
• Allow clinicians to focus more on patient interaction
• Speed up documentation turnaround across clinical teams
• Support safer documentation with structured, reviewable draft notes
• Integrate smoothly into existing Microsoft and clinical system environments

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at vicky@voicepower.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

729260432075023

Contact

Vicky Humberstone
01423 870476
vicky@voicepower.co.uk

About your service

• Service categories:

  Applications

  Content workflow and management

  • Document
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Dragon Copilot can operate as a standalone clinical AI assistant, but it is designed to integrate with Microsoft 365 and clinical systems (such as EPRs) to enhance documentation workflows when used alongside existing platforms.
• Cloud deployment model: Public cloud
• Service constraints: Dragon Copilot is a cloud-based SaaS delivered via Microsoft Azure and requires a supported Microsoft environment and reliable network connectivity. The service does not support on-premises deployment and must be accessed using supported browsers, operating systems, and Microsoft identity services. For UK customers, it is deployed using Microsoft Azure UK datacentres. Planned maintenance is managed by Microsoft. Integration with EPR systems may require configuration and licensing. Dragon Copilot is a Class I MHRA medical device, DCB0129 compliant, and requires clinician review.
• System requirements:
  • Supported operating system, Windows 10 or later recommended
  • Modern web browser such as Microsoft Edge or Google Chrome
  • Supported microphone or headset suitable for clinical voice capture
  • Up-to-date endpoint security and antivirus software enabled

User support

• Email or online ticketing support: Yes
• Support response times: VoicePower acknowledges all email and ticket-based support requests within 24 hours during normal business hours (Monday to Friday, 09:00–17:00). Most issues are triaged and responded to immediately. Tickets received outside these hours, including weekends and UK public holidays, are logged automatically and handled at the start of the next business day. Critical incidents that affect service availability are escalated to the on-call team and, where necessary, raised directly with Microsoft for rapid resolution.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: VoicePower provides standard support for Dragon Copilot as part of the service subscription. This includes first-line user support via email or online ticketing during UK business hours, Monday to Friday, covering service access, basic configuration guidance, and issue triage.; ; Advanced support, including technical escalation, coordination with Microsoft where required, and assistance with integrations, is provided as part of the core service at no additional cost.; ; Dedicated Technical Account Management, onboarding assistance, and tailored optimisation or training services can be provided where required and may be subject to additional commercial agreement. These services are typically procured separately and priced based on scope and duration.; ; VoicePower acts as the primary support contact for buyers and will liaise directly with Microsoft on their behalf for platform-level issues. A dedicated cloud support engineer or technical account manager can be assigned for larger or more complex deployments by agreement.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: VoicePower supports buyers in getting started with Dragon Copilot through a structured onboarding and enablement approach focused on configuration, adoption, and safe use.; ; Initial setup assistance is provided to help organisations enable the service within their existing Microsoft Azure and Microsoft 365 tenant, including identity configuration, licensing guidance, and access controls. VoicePower works with buyer IT teams to ensure prerequisites are met and integrations with supported clinical systems are correctly configured.; ; User guidance and documentation are provided through a combination of VoicePower onboarding materials and official Microsoft documentation available via Microsoft Learn. This includes best-practice guidance on clinical usage, security, governance, and compliance.; ; Formal user training, workflow optimisation, and change-management support can be provided where required as separately purchasable services (for example via G-Cloud Lot 3). If training services are not purchased, VoicePower will provide setup assistance and signposting to relevant documentation to enable users to begin using the service effectively.; ; Ongoing support is available following go-live to assist with adoption queries and configuration changes.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Dragon Copilot does not operate as a long-term data store. The service generates draft clinical documentation and summaries that are reviewed and saved into the buyer’s own clinical systems or Microsoft 365 environment, which remain under the buyer’s control.; ; When the contract ends, access to Dragon Copilot is disabled. No separate data extraction is required from the service itself, as clinical content created using Dragon Copilot is already stored within the organisation’s own systems. Any transient processing data held within Microsoft Azure is managed in accordance with Microsoft’s data retention and deletion processes.; ; During an active subscription, buyers can access, export, or delete their data using standard Microsoft 365 and Azure tools. Upon subscription termination, Microsoft follows defined lifecycle stages before deleting customer data in line with its Online Services Terms and Data Protection Addendum.
• End-of-contract process: At the end of the contract, access to Dragon Copilot is disabled in line with the subscription terms. Users and administrators will no longer be able to access the service. Any clinical documentation or outputs created using Dragon Copilot remain stored within the buyer’s own clinical systems or Microsoft 365 environment and are not removed or altered as part of service termination.; ; Dragon Copilot does not require a separate data handover process, as it does not act as a system of record. Any transient data processed within Microsoft Azure is managed and deleted in accordance with Microsoft’s standard data retention and deletion policies, as set out in the Online Services Terms and Data Protection Addendum.; ; The contract price includes access to the Dragon Copilot service, standard platform updates, and standard support during the contract term. Additional services such as formal user training, workflow optimisation, or dedicated technical account management may be available at extra cost by separate agreement and are not included in the standard subscription.
• Documentation accessibility standard: WCAG 2.2 A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
• Application to install: Yes
• Compatible operating systems: Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Dragon Copilot can be accessed on supported mobile devices via modern web browsers, enabling clinicians to review and interact with generated clinical content while working remotely or on the move. Core functionality is consistent across mobile and desktop platforms; however, desktop use typically provides a larger screen and fuller integration with clinical systems, which may offer a more efficient experience for detailed review, editing, and workflow management.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Dragon Copilot is accessed through a secure, web-based interface integrated with Microsoft 365 and supported clinical systems. The interface allows clinicians to review, edit, and approve AI-generated clinical documentation and summaries. Access is controlled using Microsoft Entra ID, and the interface is designed to work across modern browsers on desktop and mobile devices within supported Microsoft environments.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Microsoft does not currently publish a publicly available VPAT or Accessibility Conformance Report specific to Dragon Copilot. Accessibility documentation and conformance information can be provided by Microsoft as part of procurement and due-diligence activities. Dragon Copilot follows Microsoft’s wider accessibility and inclusive design standards, and accessibility testing is undertaken as part of Microsoft’s broader accessibility programme.
• API: Yes
• What users can and can't do using the API: Dragon Copilot does not provide a standalone, buyer-managed API specific to the service. Users cannot directly configure or modify the underlying AI models, access raw model prompts or training data, or bypass Microsoft security, governance, or compliance controls.; ; Integration and automation are delivered through Microsoft-managed APIs within the Microsoft ecosystem. Dragon Copilot supports embedded EPR integrations where patient context is managed by the EPR system. A current list of supported UK EPR systems is maintained by Microsoft and can be provided as part of procurement due diligence.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Buyers can customise Dragon Copilot at a configuration and workflow level, while the underlying AI models remain managed by Microsoft.; ; What can be customised:; ; User access, roles, and permissions; ; Licensing and feature availability by user or group; ; Clinical workflows and supported application integrations; ; Output usage within approved electronic patient record (EPR) systems; ; Organisational policies through Microsoft 365 and Azure settings; ; How users can customise:; Customisation is performed through Microsoft 365, Azure, and Entra ID administration tools, using role-based access controls and approved configuration options. Configuration changes follow Microsoft’s governance and security frameworks.; ; Who can customise:; Customisation is carried out by authorised buyer administrators or IT teams with appropriate Microsoft tenant permissions. VoicePower can assist with configuration and best-practice guidance where required, but does not modify the underlying service logic or AI models.

Scaling

• Independence of resources: Dragon Copilot is delivered as a Microsoft cloud service hosted on Microsoft Azure. Azure is designed to operate at scale and manage demand across multiple tenants using Microsoft’s standard cloud capacity management, monitoring, and resilience controls. These platform-level controls are intended to ensure consistent performance and availability for all customers, even during periods of increased demand. Dragon Copilot does not provide buyers with direct control over infrastructure resources, and service performance is managed in line with Microsoft’s cloud service commitments and service health processes.

Analytics

• Service usage metrics: Yes
• Metrics types: Service usage metrics are provided through Microsoft Azure and Microsoft 365 administrative tools. Metrics include user activity, service usage volumes, licensing utilisation, and service health indicators. These metrics help organisations monitor adoption, understand usage patterns, and support capacity planning and governance. Metrics are provided at tenant and user levels, subject to Microsoft role-based access controls.; ; Metrics relate to platform usage and availability rather than clinical content, as Dragon Copilot does not act as a system of record.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Users can export their data using the native export functionality of those systems, such as document export or data management tools provided by their electronic patient record system or Microsoft 365. No separate export process is required from Dragon Copilot itself, as the service does not retain long-term copies of customer data.
• Data export formats: Other
• Other data export formats:
  • .pdf
  • .docx
• Data import formats: Other
• Other data import formats:
  • .docx
  • .pdf

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Dragon Copilot is delivered as a Microsoft cloud service hosted on Microsoft Azure. Resilience is provided through Azure’s platform-level design, which includes built-in redundancy, fault tolerance, and service health monitoring across Microsoft-managed datacentres. Microsoft operates resilient cloud infrastructure designed to continue service delivery in the event of component failure and to support recovery from incidents.; ; Service resilience, backup, and recovery processes are managed by Microsoft in line with its cloud service commitments and security standards. Detailed information about Azure’s resilience architecture, availability, and incident response processes is documented by Microsoft and can be provided on request.
• Approach to resilience: Dragon Copilot is delivered as a Microsoft cloud service hosted on Microsoft Azure. The service relies on Azure’s platform-level resilience features, including redundancy, fault tolerance, and continuous service health monitoring across Microsoft-managed datacentres. These controls are designed to support continued service availability and recovery in the event of infrastructure or component failures.; ; Datacentre resilience, backup, and recovery processes are implemented and managed by Microsoft in line with recognised cloud security and resilience standards. Microsoft designs its cloud infrastructure to minimise single points of failure and to support incident response and service restoration through established operational processes.; ; Detailed information regarding Azure’s datacentre resilience architecture, availability design, and recovery capabilities is maintained by Microsoft and can be provided on request.
• Outage reporting: Service availability and outages for Dragon Copilot are reported through Microsoft’s standard service health and status mechanisms.; ; Microsoft provides:; ; Public dashboards showing service health and incidents for Microsoft Azure and Microsoft 365 services.; ; Administrative service health dashboards within the Microsoft 365 and Azure portals, accessible to authorised buyer administrators.; ; Email alerts and notifications to registered administrators for incidents, advisories, and planned maintenance.; ; VoicePower monitors Microsoft service communications and will support customers during reported incidents by providing guidance, updates, and escalation support where appropriate. Incident updates and resolution information are communicated in line with Microsoft’s published incident management processes.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels for Dragon Copilot is restricted using role-based access controls managed through Microsoft Entra ID. Only authorised administrators with appropriate roles can access configuration, management, and support functions. Administrative access can be further restricted using conditional access policies, including MFA requirements. Support access is limited to verified customer administrators and authorised VoicePower support personnel, with identity verification in place before assistance is provided. All access is logged and monitored in line with Microsoft’s security and audit practices.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: VoicePower, as the G-Cloud supplier and reseller of Dragon Copilot, operates an Information Security Management framework aligned to ISO/IEC 27001 principles and supported by our Cyber Essentials Plus certification. We maintain documented policies covering access control, data protection, acceptable use, incident management, change management and supplier security. A named board-level director holds overall responsibility for information security, approves policies and oversees compliance and risk management. All staff receive regular security and data-handling training and are required to follow VoicePower’s policies as part of our quality and security governance framework. Compliance is reinforced through internal reviews, service monitoring and documented change-control processes. For cloud services such as Dragon Co-Pilot, VoicePower follows Microsoft's security requirements and ensures customer data is handled only within approved onboarding and support processes.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: VoicePower follows a formal change-management process for all internal systems and support procedures. Service components are documented and tracked through their lifetime using version control and configuration records. For Dragon CoPilot, all platform changes are managed by Microsoft under their secure development and release processes; VoicePower does not alter the hosted service itself.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Dragon Copilot is hosted on Microsoft Azure and follows Microsoft’s cloud vulnerability management processes. Potential threats are identified through continuous security monitoring, automated scanning, internal testing, and external security research. Microsoft prioritises vulnerabilities based on risk and impact and deploys patches and mitigations in line with its standard cloud security response processes, with critical fixes applied as a priority. Threat intelligence is sourced from Microsoft’s global security operations, trusted industry partners, and coordinated vulnerability disclosure programmes. VoicePower does not manage platform patching but supports customers by monitoring advisories and providing guidance where relevant.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Dragon Copilot relies on Microsoft’s protective monitoring capabilities within Microsoft Azure and Microsoft 365. Potential compromises are identified through continuous platform monitoring, automated alerts, and security analytics operated by Microsoft. When a potential security incident is detected, Microsoft follows established incident response and containment processes to investigate and mitigate risks. Service health notifications and security advisories are communicated to customers through Microsoft’s portals and alerts. VoicePower monitors these notifications and supports customers by providing timely guidance and escalation assistance as required. Response times are managed in line with Microsoft’s cloud security incident handling processes.
• Incident management type: Supplier-defined controls
• Incident management approach: Dragon Copilot follows Microsoft’s established cloud incident management processes, which include predefined procedures for common service and security events. Users report incidents through their internal IT teams, Microsoft 365 or Azure support channels, or via VoicePower, who will escalate issues where appropriate. Microsoft investigates incidents using its standard response and remediation processes and provides updates through service health dashboards and notifications. Incident reports and post-incident communications are made available to customer administrators in line with Microsoft’s service communications and contractual commitments.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Trials are available on request. Contact VoicePower for more information.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 5%
• Between £2,500,001 and £5,000,000: 5%
• Over £5,000,001: 10%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: A64adbd5-ce88-4032-a691-b0c908d720a6
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: A21eb540-eb39-4196-ba55-d1772e741bd8
• Other security certifications: Yes
• Any other security certifications: PENS Test

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Introducing transparency to pay and reward processes
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at vicky@voicepower.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.