Chess CyberSecurity Ltd

Forcepoint Data Loss Prevention (DLP)

Follow your data across networks and devices—both at rest, in motion and in use. Create and enforce policies that provision the access and movement of data to prevent data breaches and help ensure compliance with Forcepoint Data Loss Prevention (DLP).

Features

• Data fingerprinting
• Predefined policy library
• Optical character recognition
• Automated protection
• Advanced incident workflow
• Single console control
• Educate data owners to protect data
• Achieve risk-adaptive protection
• Data leakage prevention
• Gain visibility into Microsoft Rights Management

Benefits

• Unparalleled accuracy-securing IP
• Prevent cloud data loss from a single console
• Ensure regulatory compliance across 80+ countries in minutes
• Discover and control all of your data
• Securely share data with third parties
• Identify your riskiest users in seconds

£24 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@cyberlab.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

729522344073555

Contact

Joanne Austin
08000461688
bids@cyberlab.co.uk

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Forcepoint DLP can be used as an extension to web proxy, email gateways, and CASB, as well as a data source for modern SIEM products. The solution supports ICAP for ingestion. The solution also integrates with the Forcepoint Behavioral Analytics and Forcepoint Insider Threat solutions.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: N/A
• System requirements:
  • Integration with Microsoft AD infrastructure
  • Microsoft Windows Server (virtual or phyisical)
  • Microsoft SQL Server (virtual or physical)
  • Linux (RHEL/Centos) server (virtual or physical)

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Forcepoint offers a range of support and SLA options with 24/7 online coverage available on all plans. For more details please see https://www.forcepoint.com/support/forcepoint-technical-support
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: N/A
• Web chat accessibility testing: N/A
• Onsite support: Yes, at extra cost
• Support levels: "Forcepoint has three different support tiers, the second and third tiers allow for the provision of Customer Advocates and Technical Account Managers.; Please see support matrix for our different support programs. https://www.forcepoint.com/support/forcepoint-technical-support.; The cost of each tier is unique to each customer, please work with your desired partner on pricing. Forcepoint Technical Support Offerings are backed by highly skilled professional service teams with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for more detail and SIFA card for cost. https://www.forcepoint.com/support/forcepoint-technical-support
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: "Customers can utilise a setup wizard upon first logon to walk through a basic setup confirming connectivity and a base configuration.; Customers have access to our online knowledge base and forums.; Content aware help section from within the portal.; Assistance with configuration and knowledge transfer through professional services."
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: DOC
• End-of-contract data extraction: All data is stored for up to 3 months after the contract ends. Users can utilise our SIEM integration to extract all user logs. Customers can request data deletion or simply allow it to time out post end of contract.
• End-of-contract process: Forcepoint DLP offers various ways of extracting data from the system;; 1. Integration with a SIEM through syslogging of events detected; 2. Leveraging the built in reporting allows for sharing reports over email as CSV and PDF. The reports can be scheduled and manual exported.; 3. Connecting directly to the SQL database and run custom queries to extract information required.; 4. Audit trails can be exported from the UI to CSV.

Using the service

• Web browser interface: No
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Browser interface
• Accessibility standards: None or don’t know
• Description of accessibility: Please contact a representative for details.
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: "Third parties that subscribe to the integration agent use a C-based API to send data to Forcepoint DLP for analysis and receive dispositions in return. The API can be used to configure analysis operations on a transaction-by-transaction basis on the following variables:; ● Channel/Protocol - Upon installation the third-party product can declare its ability to intercept various protocols, and assign each transaction to a protocol.; ● Blocking/Monitoring mode - each transaction can work in a different mode.; ● Timeout - can be different per transaction.; ; The implementation of the API requires guidance from Forcepoint Professional services.; ; Forcepoint DLP also includes a reporting API that allows customers to work directly with incidents within the system, withouth having to leverage the product interface."
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Rules and Policies are customizable by solution administrators. Incident reports are customizable. Additionally, workflow, incident response, and remediation actions are customizable.

Scaling

• Independence of resources: Forcepoint has customers leveraging our DLP solution in the range of 50 to 400,000 end users. The solution scales easily. Adding more system modules to handle the load and resources to the manager allows it to scale. Proper sizing per environment, deployment of additional policy engines, Crawlers and addition of endpoint agents are methods of addressing service demand.

Analytics

• Service usage metrics: Yes
• Metrics types: Regular reports
• Reporting types: Regular reports

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Forcepoint

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: Please contact a representative for details.
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Users can extract data via a couple of methods. Full traffic logging will download the data in either CSV or CEF formats. This can be used standalone or imported into a third-party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
• Data export formats: CSV
• Data import formats: Other
• Other data import formats: N/A

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Forcepoint DLP is not a cloud based solution and must be deployed within a customers network. These security requirements would need to be fulfilled by the customer. When integrating with the cloud apps DLP (CASB) solution we leverage option 2 and potentially 3.
• Data protection within supplier network: Other
• Other protection within supplier network: The Forcepoint DLP solution does not transmit data back to the Forcepoint network.

Availability and resilience

• Guaranteed availability: 99.999% availability - SLA detail available upon request
• Approach to resilience: Please contact a representative for details.
• Outage reporting: Reports of outages are available from the following link and email alerts. https://status.forcepoint.com

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Management access is restricted through the use of Role Based Access Controls (RBAC).
• Access restriction testing frequency: At least once a year
• Management access authentication: Other
• Description of management access authentication: Management access is restricted through the use of Role Based Access Controls (RBAC).

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Coalfire Certifications
• ISO/IEC 27001 accreditation date: 2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 2022
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: https://cloudsecurityalliance.org/star/registry/forcepoint-cloud-limited
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: Privacy Shield - EU/US data privacy ISO27018

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27018
• Information security policies and processes: Please contact a representative for details.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Please contact a representative for details.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Please contact a representative for details.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Please contact a representative for details.
• Incident management type: Supplier-defined controls
• Incident management approach: Please contact a representative for details.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  "We have an environmental statement and are working to improve our ESG governance generally. We formulated a plan to become net zero by 2030 which is available on our website.; What we are doing to reduce our emissions ; -Our People – we launched a WIKI within Teams containing advice on how to minimise your environmental impact. ; -Our Suppliers – 95% of our environmental impact comes from suppliers. We have reviewed our supplier onboarding process to score their environmental impact and are in discussion with Key suppliers so we understand what they are doing to limit Carbon emissions and how we can work with them to make this happen.; -Our Customers – our sales efforts focus on transitioning customers to cloud services and low energy products such as FTTP. These are more efficient and will reduce emissions over time.; 95% of our emissions are from our supply chain/customer usage of our products and we are working on our supplier strategy to fully understand their plans and as well as proactively transitioning our customers onto more environmentally responsible products and services (e.g. Broadband -> FTTP) to help them hit their targets. ; 5%- us We have moved to 96% home working, reduced our office footprint from 6 to 1 and have seen a substantial reduction in our emissions and utilities usage (reported annually). This equates to over 350 people no longer commuting. ; Our People come together if they need to at head office or in a network of small hubs, for example all teams meet at least once per quarter and some choose to more frequently. ; This cuts carbon emissions significantly as ; -over 350 people no longer need to commute every day, ; -over 90% of internal, supplier and customer meetings take place over Teams ; -We reduced our office footprint from 6 to 1"

  Covid-19 recovery

  Chess have in place a robust and tested Business Continuity Plan, recovery for pandemics would be included within this BCP.

  Tackling economic inequality

  "Our UK sites sponsor twelve charities a year. One of the main philanthropic successes we have seen at Chess in recent years is the launch of our Engage platform. Successfully linking Culture and Charity by introducing a fun and quick way to provide companywide recognition and praise for all to see. All our people are encouraged to recognise when their colleagues have performed well by giving them ‘Praise’, The best thing about this – every time someone is praised, they get to donate £1 to one of the 12 Chess Charities. In 2023, we raised £9,000 through Praise recognition, which was part of the £45,000 total we donated.; When things happen in the world that we've not planned for, people will turn to their leaders to see how we will support them, recently, we sent medical and food supplies to the Romania – Ukraine border and donated to the Red Cross Ukraine Crisis Appeal.; Recent Regional and National Charity initiatives ; Bare Necessities; Bare Necessities is a toiletry bank based in South Manchester, founded by two friends, determined to do something to help local people have equal access to personal hygiene products. We have set up toiletry drop off points at each of the Chess hubs and will regularly be delivering these to be put into hygiene kits.; ; Mission Christmas Toys for Kids Appeal; Our people can gift £5 per month to go towards the Mission Christmas Toy Appeal that runs across the UK. ; ; Wrap Up Campaign; Wrap Up is a project run by various Rotary Clubs working in partnership across the UK to provide coats directly to people across the UK. Each Chess hub became a drop off point and our people donated over 50 of their old coats which were then circulated to the collection points across the UK."

  Equal opportunity

  "Our People have told us that they want to work flexibly and so the ability to work from different locations utilising all of the new technology we have embraced during the pandemic has become our new normal in terms of our working practices. This opens up an exciting opportunity to widen our recruitment activities to include groups of people who previously were not open to us because of the geographic and physical barriers that working in a fixed location bring. Removing these barriers and proactively searching out new ways to attract and recruit people from all areas of society will enable us to grow a much more diverse workforce with all of the cultural, social and financial benefits that this brings.; In Chess, we have always considered that we drive a culture that promotes inclusion and diversity. We have always celebrated all our people's successes, but complacency is dangerous and there is always more we can do. We pay close attention to what other organisations are doing, we listen to our people, and our goal is to drive hard in this area, providing the opportunity for all who wish to take it.; ; Economic – employment, training and work-experience opportunities; We support localisation in the delivery of services through:; ; a)Local employment; Chess can proactively look at ‘local’ employment, training and work-experience opportunities for individual where this is appropriate and deliverable. ; ; b) Apprenticeships; Graduate and Apprentice Schemes - We employ 5no apprentices across the business including IT and people support. ; ; c) Employability Training ; We offer young people employability training via interview practice, CV assistance and familiarisation with an office environment. We have previously offered work experience and apprenticeships to young people we have been introduced to via this scheme."

  Wellbeing

  "Communication and collaboration are vital to maintaining energy and focus at Chess, especially with most employees choosing to work from home.; ; Staff are encouraged to meet with their teams at one of the local hubs in a network spread across the UK. And there are two annual conferences to celebrate success and bring people together.; ; All teams have daily Teams 'huddles' to set the focus for the day and share any issues, as well as monthly 121s. Employees get monthly updates from the Chairman and Board of Directors to keep them up to speed on business performance, with daily 'need to knows' posted on internal channels. Additionally, the chairman hosts monthly lunches, allowing employees to express any concerns directly.; Working together in a positive environment; Every day, we encourage, motivate, and support each other to maintain a friendly positive atmosphere where everyone feels valued and cared for. Chess have created a culture that is inclusive and diverse where everyone is encouraged to bring innovative new ideas to the table and work together to achieve our organisational goals. It’s a place where hard work and success is rewarded. All our people set Goals and Responsibilities tied to our Blueprint which are reviewed regularly throughout the year, as well as a Personal Development Plan outlining their short and long term career objectives – both within and outside of Chess.; ; • We are advocates of diversity and inclusion, and our culture is open to everyone.; • Looking after our employees - Future Fit wellbeing - Chess ; • Early career apprenticeship and graduate programmes - national-apprenticeship-week-at-chess; • Passionate about encouraging and supporting women in tech, with above average industry standards for women in tech and females in leadership roles - International Women’s Day - Chess; • Flexible working options for every employee where possible"

Pricing

• Price: £24 a unit
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@cyberlab.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.