RADTAC Limited

Training Services - Agile, DevOps, SAFe, AI, Atlassian

Our Training portfolio covers public training, private training, learning pathways, skills needs assessments, learning consultancy and more

Our learning services cover Agile, DevOps, Scrum, SAFe, PowerBI, Testing, AI, Atlassian, customised learning, role-based training and much more!

Features

• Public Scheduled courses
• Private / On-site training
• eLearning
• Full-scale Learning Pathways
• Customised Learning
• Learning Consultancy
• Needs Assessments
• Instructor led learning
• On-demand services

Benefits

• Increased capability in teams
• Certified Training delivered for employees
• Up-skilled teams and people
• Higher retention of employees
• Increased Satisfaction
• Career Progression

£30 to £2,400 a user

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Ryan.watson@cprime.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

730095901384285

Contact

Ryan Watson
0203 811 0424
Ryan.watson@cprime.com

Planning

• Planning service: Yes
• How the planning service works: We tailor solutions to specific customer needs. This means no implementation plan or service is "vanilla" or out-of-the-box. ; ; When helping customers plan how we will implement our services we are looking at several different things: ; ; Teams / Projects involved, Governance / Communication protocols, Project / Programme size/structure, End goal or desired state , What good looks like Key challenges/obstacles to implementation , the Onboarding process, Key stakeholders / champions; ; Each customer has a different level of planning needed via the nature of their organisation or internal structure. We have been working with customers since 1998 to implement a range of services whether that be Agile Transformations, Organisational Re-design, Technical Advisory or Learning Academies. ; ; We look to understand specific needs, processes, people and cultures and then embed this into our deliverables.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is our heritage! We offer Training and Development services for every single one of our services. ; ; You can purchase training as a standalone service or even as part of a wider engagement. We have one of the largest learning portfolios of any organisation in our industry. ; ; We offer training as: ; - eLearning ; - Publically scheduled courses (in-person and virtual); - Private courses for a single organisation (in-person and virtual); - Learning Academies ; - Learning Pathways; ; Training is also delivered as part of this service
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our dedicated learning team works with our customers to handle all set-up and logistics. ; ; We will work with you to understand the required dates, times of training, amount of delegates, trainer requirements, location, skill-set and anything else to help ensure a successful delivery.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: As a services company, our focus has to be on delivering tangible value and ensuring quality in delivery. ; ; We have a dedicated team when working with customers who focus on ensuring we are driving towards a customer's desired goals and needs. ; ; Our Quality Assurance process includes: ; - Ensuring the right team structure and cultural alignment ; - Providing support from people with relevant industry experience ; - Regularly conducting retrospectives and demos (with customers involved); - Creating measurements and metrics around performance increase ; - Conducting and communicating NPS scores ; - Regularly inspecting and adapting ; ; Quality can mean different things to different customers - sometimes it could be saving costs, sometimes it could be increasing predictability, and sometimes it could even just be having expert guidance and strategic coaching. ; ; We build a customer's needs into our delivery and quality assurance process. ; ; For some of our more technical work along with the above process, we also conduct performance testing in the form of testing, performance monitoring and adhering to SLAs.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: No - we can work to your specific context.

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We work against a delivery model tied to guaranteeing we deliver value. We provide all of our customers with a dedicated Account Team consisting of an Account Director and Commercial Director to act as day-to-day contacts for questions, queries and concerns. ; ; We have a dedicated approach to escalations, knowledge transfer, measurements, metrics and quality control

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We report on our carbon footprint via a platform called Sustain Life. This provides the data to guide our intentions as stewards of the environment. We have an Environmental policy which aims to:; ; Promote Environmental Responsibility: We will conduct our activities with a strong; sense of environmental responsibility, taking proactive measures to prevent pollution, conserve natural resources, and minimise waste generation.; ; Comply with Legal and Regulatory Requirements: We will comply with all relevant environmental laws, regulations, and other requirements applicable to our operations.; ; We will monitor changes in environmental legislation to ensure ongoing compliance and adapt our practices accordingly.; ; Continuously Improve Environmental Performance: We are committed to setting measurable objectives and targets to improve our environmental performance. Through regular monitoring, evaluation, and periodic audits, we will identify opportunities for; improvement and implement corrective actions to achieve our goals.; ; Foster Stakeholder Engagement: We will engage and communicate with our stakeholders, clients, suppliers, and the local community regarding our environmental performance and initiatives. We will actively seek feedback and promote dialogue to address concerns and foster a culture of environmental awareness and responsibility.; ; Empower Colleagues Engagement: We recognise that our employees and subcontractors play a crucial role in achieving our environmental objectives. We provide the necessary training, resources, and support to empower our colleagues to contribute to our environmental efforts and promote a culture of environmental stewardship throughout our organisation.; ; We use an online system provided by Sustain Life to track our carbon footprint through emissions, waste, water and buildings. This is conducted globally. This commenced within the past 12 months and will provide a baseline of our a. GHG, c. Energy Consumption and water usage. ; ; We have an environmental policy for our Cprime EMEA, which acts as a roadmap to setting and achieving targets, we have provided this as an attachment.

  Covid-19 recovery

  As of March 2023, the ONS reported over 1.9m individuals who were still reporting symptoms of long covid, where 79% of them were adversely affected by their symptoms. We recognise that our colleagues may have ongoing health or caring needs that require support. ; We offer flexible working, as well as operating in a hybrid manner to ensure colleagues can be present virtually as needed. Furthermore, we provide private health insurance as a standard benefit for all UK based colleagues, and an additional Health & Wellness budget to support alternate therapies or equipment needs

  Equal opportunity

  Cprime is fully committed to promoting equality and diversity in all activities and is proud of the actions we take to eliminate discrimination and prejudice and ensure inclusion and engagement for all. For our colleagues, suppliers, partners, clients, and all stakeholders, this means not discriminating against anyone based on their protected characteristics.; ; Furthermore, as a business, we truly believe that every individual provides value and brings their own unique skills, attributes, knowledge, experience, and beliefs that enable both our business and the communities we operate in to thrive. Encouraging equality, diversity and inclusion in the workplace is not only good practice but makes good business sense.; ; Cprime works with individuals to make reasonable adjustments during job applications and in delivering their role. Our offices are accessible, and our workforce is hybrid to support individual needs. We aim to encourage openness and vulnerability with all our colleagues, allowing all to be supported with equity. ; ; We have a Equality & Inclusion policy; as a result of which we ran our first inclusion survey in 2023 following which we published the results as well as the actions taken & outcomes delivered. ; ; We are an active member of many Women in Tech mentoring communities and regularly contribute to actions to support greater gender diversity in tech teams. ; ; Furthermore, we hold publically available fully remote training that results in recognised certification, aiming to provide accessible training opportunities.

  Wellbeing

  Cprime supports wellbeing at work through providing a good and safe working environment, whether in our offices, at a customer site or supporting colleagues in an appropriate setup at home. We train our leaders in line management best practice and have an approachable and visible leadership presence. ; ; We support colleagues through providing private health insurance, a separate health & wellbeing budget and employee assistance programme. We are flexible beyond this in supporting our colleagues in their needs to help them thrive. Furthermore, we provide colleagues with an individual learning & development budget. This allows for individuals to develop and progress within their roles. We support our customers to upskill and develop during our engagements through training, workshops and coaching. ; ; We deliver facilitation & visual storytelling as core services which support wider engagement (e.g. school visits or outlining local community information in a simple and effective narrative) in change programmes.

Pricing

• Price: £30 to £2,400 a user
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Ryan.watson@cprime.com. Tell them what format you need. It will help if you say what assistive technology you use.