Healthcare Clinical Informatics Ltd

HCi IT & Technical Consultancy Services

Healthcare IT and Technical Consultancy Services, Technical and Infrastructure Reviews, Hosting, Cloud, Telephony, High Performance Computing, Mobile Working, End User Devices, Integration, IT Service Desk Reviews, IT Migration Planning, Target Operating Models, Technical Architecture Reviews, Technical Strategies, Technical Options Appraisals, Technical Supplier Engagement, Coaching and Mentoring of Client's Technical Staff

Features

  • Fixed Price Work Packages and Deliverables
  • Flexible and Proportionate Services
  • Delivered by Team of Highly Experienced Healthcare Technical Architects
  • Gather Requirements through meetings and workshops
  • Review Current Technical Infrastructure and Capabilities
  • Benchmark Against Other Similar Organisations
  • Support Potential Technology/Supplier Demonstrations
  • Evaluate the Technical Options Through a Structured Process
  • Build a Costed Plan to Deliver the Preferred Option
  • Support the Delivery of the Preferred Option

Benefits

  • Proven Repeatable Methodologies
  • Delivered by Experienced Technical Architects
  • Extensive Healthcare Domain Knowledge
  • Technology Agnostic
  • Facilitation and Participatory Decision-making Skills
  • Ability to Explain Complexity Technical Issues to a Non-technical Audience
  • Generation of Innovative Technical Solutions to Business Problems
  • Identification of Cost Effective Technical Solutions and Delivery Mechanisms
  • Dedicated Service Line Leadership
  • Cyber Essential Plus Accredited

Pricing

£275 to £1,200 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gemma.griffiths@thehcigroup.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

7 3 0 4 8 7 3 6 4 7 6 3 6 0 5

Contact

Healthcare Clinical Informatics Ltd Gemma Griffiths
Telephone: +44 1792 717205
Email: gemma.griffiths@thehcigroup.com

Planning

Planning service
Yes
How the planning service works
Through our end-to-end IM&T consultancy services we are able to support customers from programme inception and options analysis, specification through business case, procurement, programme design, transformation, implementation, benefits planning, managed implementation services, activation and go-live, programme assurance and readiness assessment, post go-live optimisation and ongoing solution support.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our service supports customers' to migrate between solutions via technical and interface analysis design and activation in addition to the preparation of staff and organisational readiness.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support is provided via a dedicated Account Manager who is able to harness the support of HCi Service Line Leads and Subject Matter Experts to support customers' and signpost to an appropriate HCi expert.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

We demonstrate an effective stewardship of the environment through activities that:
Deliver additional environmental benefits including working towards net zero greenhouse gas emissions.
Influence staff, suppliers, customers and communities to support environmental protection and improvement.
Covid-19 recovery

Covid-19 recovery

We help local communities to manage and recover from the impact of COVID-19
through activities that:
Support people and communities to manage and recover from the impacts of COVID-19, including those worst affected or who are shielding.
Support organisations and businesses to manage and recover from the impacts of COVID-19, including where new ways of working are needed to deliver services.
Create employment, re-training and other return to work opportunities for those left unemployed by COVID-19, particularly new opportunities in high growth sectors.
Support the physical and mental health of people affected by COVID-19, including reducing the demand on health and care services.
Improve workplace conditions that support the COVID-19 recovery effort including effective social distancing, remote working, and sustainable travel solutions.
Tackling economic inequality

Tackling economic inequality

We create new businesses, new jobs and new skills through activities that:
Create opportunities for entrepreneurship and help new, small organisations to grow, supporting economic growth and business creation.
Create employment opportunities particularly for those who face barriers to employment and/or who are located in deprived areas.
Create employment and training opportunities, particularly for people in industries with known skills shortages or in high growth sectors.
Support educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications.
Influence staff, suppliers, customers and communities to support employment and skills opportunities in high growth sectors.

We increase supply chain resilience and capacity through activities that:
Create a diverse supply chain including new businesses and entrepreneurs, start-ups, SMEs, VCSEs and mutuals.
Support innovation and disruptive technologies throughout the supply chain to deliver lower cost and/or higher quality goods and services.
Support the development of scalable and future-proofed new methods to modernise delivery and increase productivity.
Demonstrate collaboration throughout the supply chain, and a fair and responsible approach to working with supply chain partners.
Demonstrate actions to identify and manage cyber security risks, including in the supply chain.
Influence staff, suppliers, customers and communities to support resilience and capacity in the supply chain.
Equal opportunity

Equal opportunity

We reduce the disability employment gap through activities that:
Demonstrate action to increase the representation of disabled people in the contract workforce.
Support disabled people in developing new skills, including through training schemes that result in recognised qualifications.
Influence staff, suppliers, customers and communities to support disabled people.

We tackle workforce inequality through activities that:
Demonstrate action to identify and tackle inequality in employment, skills and pay in the contract workforce.
Support in-work progression to help people, including those from disadvantaged or minority groups, to move into higher paid work by developing new skills.
Demonstrate action to identify and manage the risks of modern slavery, including in the supply chain.
Wellbeing

Wellbeing

We improve health and wellbeing through activities that:
Demonstrate action to support the health and wellbeing, including physical and mental health, in the workforce.
Influence staff, suppliers, customers and communities to support health and wellbeing, including physical and mental health.
We improve community integration through activities that:
Demonstrate collaboration with users and communities in the co-design and delivery of the contract to support strong integrated communities.
Influence staff, suppliers, customers and communities to support strong, integrated communities.

Pricing

Price
£275 to £1,200 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gemma.griffiths@thehcigroup.com. Tell them what format you need. It will help if you say what assistive technology you use.