TIGERSi Technologies Ltd.
Microsoft Dynamics 365 CRM Testing and Quality Assurance
Comprehensive Testing Service for Microsoft Dynamics 365 and Power Apps platform projects. Proven track record and expertise in Dynamics 365 Sales, Marketing, Customer Service, Field Service, Project Service Automation Applications and Power platform. Manual and Automated Test solutions for Functional and Regression, API and Performance Testing integrated with Azure DevOps.
Features
- Functional, Data Migration Testing for Microsoft Dynamics365 and Power Platform.
- User Acceptance Testing for Dynamics 365 CRM projects.
- Test Strategy and Test Planning for complex Dynamics CRM implementation.
- Test Automation for Functional and Data Migration Testing
- Testing BI Reports and Dashboard in CRM and Power BI.
- Customer Journey driven approach for Test design and execution.
- Strong Agile experience managing Dev and Testing using Azure DevOps.
- Expertise in developing complex SQL and PowerBI Reports for testing.
- Risk based test approach for Test Planning and Execution.
- Test Automated solutions for Functional, UAT and Regression Testing.
Benefits
- Techno-functional expertise with Microsoft Dynamics CRM and Power platform
- Reduced costs and delivery time using Test Automation.
- UK based skilled QA practitioners offering quick ramp up.
- Testing Focused on improving User Experience and CRM data quality.
- Manual and Automated Performance and Load Testing capabilities
- Early test coverage to reduce defects in UAT and Production.
- E2E coverage for Customer lifecycle from Entry to Reporting, analytics.
- Efficient QA Delivery with Product expertise and Automation capabilities.
- Agile and Waterfall expertise delivering continuous improvements.
- Outsourced Managed Test Service and Resource Augmentation solutions.
Pricing
£370.00 to £650.00 a person a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at harshalpadhye@tigers-i.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
7 3 0 7 8 0 5 6 2 8 1 5 2 6 4
Contact
TIGERSi Technologies Ltd.
HARSHAL PADHYE
Telephone: 02037130043
Email: harshalpadhye@tigers-i.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
Success of a CRM implementation project depends on User adoptions, Data quality and efficient business process implementation.
Testing is a key aspects of the CRM implementation to ensure CRM Systems and Data Migration delivered by the projects meet stated Business Requirements and enhances the User Experience.
Our Dynamics CRM service comes with the Product and CRM Process expertise which allows us in efficient test planning. During Test planning we review Business requirements, User Stories, CRM Designs and Data artefacts for the Project. Test strategy outlines an approach for validating data migration and business process scenarios using the new systems, including downstream data processing to ensure business continuity post migration. Our product knowledge provides insight into Test scoping to differentiate between custom development and out of the box features. Test planning also includes Test Tools and processes to be used for Test Automation, Performance Testing and Test Data management.
Key elements of our Testing framework are -
• Test Scope and Approach.
• Test Environments and Test Data.
• Test Tools – Test and Defect Management, Test Automation.
• Quality Assurance Processes .
• People – Roles and Responsibilities. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft Dynamics 365
- Microsoft Power Platform
- Azure Cloud
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our Dynamics CRM Test and QA Service assures successful implementation of Dynamics CRM projects with improved data quality and User Experience. We support our customers to setup robust Testing process during project delivery and post migration world using CICD tools like Azure DevOps. We setup and manage development and testing pipelines using Azure DevOps for Dynamics CRM implementations.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Microsoft Dynamics CRM
- Azure DevOps
- Power Platform
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Test Service coverage –
1) Functional, User Acceptance Testing and Data Migration Testing for Microsoft Dynamics 365 and Power Platform.
2) Test Automation solutions for Cloud Migration Projects.
3) Testing BI Reports and Dashboard in CRM and Power BI.
4) Data Migration, Data Integration and ETL projects implementing Azure Data factory and Power BI.
5) Key focus on User Acceptance and Business Process Testing.
Collaborative Test Delivery with our customers throughout project lifecycle for a successful programme assurance.
1) Scope and Approach for various Test stages required.
2)Test Methodology and Processes.
3)Test Data and Environments.
4) Testing effort, resources and skills requirements.
5) Tools and frameworks for Test Management, Test Automation and Performance Testing.
Performance Testing - Our NFT Experts assess the non-functional requirements like volumetric, SLA's, User load, system architecture to design a Non- Functional Test Strategy for Load/Stress/Soak testing. We have developed Test frameworks for Load testing, reporting and analysis providing Cloud based Monitoring.
We incorporate Risk-based Testing approach to identify and prioritise Functional and Non-Functional Test Outcomes based on business and technical impact. These Test Outcomes are key to our test design process ensuring there is link between business process, customer journeys, requirements, test results.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by a third-party organisation
- How the support service works
- Support related to planning and managing Testing deliveries for Dynamics 365 CRM project during project Lifecyle and post go live upgrades.
Service scope
- Service constraints
- Not Applicable.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We provide email support during Monday-Friday 9 to 6PM.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Email and Phone Support 9 to 5 (UK time), Monday to Friday
Resellers
- Supplier type
- Reseller (no extras)
- Organisation whose services are being resold
- Microsoft Cloud Services
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We have implemented following operating model for delivering our serviced and contracts to reduce environmental impact of our business and support the fight against climate change 1. Flexible working policy where 805 of our workforce work from home in a secure manner. 2. remote collaboration tools like Teams for our teams and customers. 3. We encourage Bike 2 work and walk to work schemes for healthy habits for our employees, we also promote use of public transport where travel is necessary. This reduced our carbon footprint. 4. we use cloud infrastructure for software development and cloud based SAAS services and business applications like HR, Accounting and CRM systems. By removing reliance on inhouse IT infrastructure we are maintaining sustainable IT operation and reducing our carbon footprint. 5. We have implemented paperless policy utilising secured office 365 and enterprise cloud apps to save resources on printing and document management for HR request and approvals, project documentation, online notes and whiteboarding, finance and accounting processes using cloud Apps. 6. By reducing our usage of office space we are reducing our energy usage. Our serviced office space from shared office provider helps us reduce our carbon footprint by offering well insulated energy efficient workplace which has natural light and covid safe working conditions.Covid-19 recovery
We are supporting local workforce in the UK with our flexible working policy which allows them to carry out their work from home locations across the UK. This promotes employment with reduced need for travel.Tackling economic inequality
Within our recruitment and employment process we are trying to support Women and student graduating from universities to promote economic development opportunities for Students and Women returning from career break. We offer supported learning opportunities to learn new skills on the job.Equal opportunity
Our contracted services are supported by our recruitment and employment policy which focused to improve diverse workforce with different ethnicities, nationalities and gender mix. We provide flexible working environment to support working mothers to return o work after prolonged breaks in their career.Wellbeing
We have implemented following operating model for delivering to ensure wellbeing of our employees and subcontractors 1. Flexible working policy where 80% of our workforce are working from home with the rest have adopted flexible working policy working between their home and office. this provided work-life balance for our workforce. 2. We actively promote and offer Bike2Work Scheme to our staff. We also encourage Walk2Work and use of public transport which has developed healthy habits for our staff. 3. Our serviced office space offers well insulated energy efficient workplace which has natural light and covid safe working conditions. 4. We carry out safe remote work assessment for our employees and provide them support to enable safe and healthy working environment when they are working from home. 5. Our HR lead also acts as health and wellbeing lead to promote healthy working habits in our workplace like regular breaks from screen, exercise suggestions and provision of healthy snacks in the shared office, promoting immunisation tips like required Covid vaccinations. We provide coaching and mentoring support for our employees.
Pricing
- Price
- £370.00 to £650.00 a person a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at harshalpadhye@tigers-i.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.