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COMPUTACENTER (UK) LIMITED

Computacenter Resale of IBM - Hashicorp Terraform Enterprise

Terraform Enterprise is infrastructure automation
platform that enables organizations to provision,
manage, and govern infrastructure across multi
cloud and on-premises environments. It provides
centralized workflows, policy enforcement, role
based access, auditability, and enterprise support,
helping teams scale security.

Features

  • Infrastructure as code
  • Multi-cloud provisioning
  • Workspaces - isolate environments for dev, staging and production
  • State management
  • Dependency graphing
  • Plan & apply workflow
  • Policy as code (sentinel)
  • Role based access control (RBAC)
  • Version Control Integration
  • Collaboration & Audit Logs

Benefits

  • Automate infrastructure provisioning
  • Standardise configurations
  • Enforce policies as code
  • Collaborate across teams
  • Integrate with CI/CD pipelines
  • Manage multi-cloud resources
  • Track infrastructure state
  • Plan changes safely before applying to precent downtime / misconfigurations
  • Control access with RBAC
  • Gain Actionable insights

Pricing

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Government@computacenter.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

7 3 0 9 6 0 5 9 2 9 0 2 8 6 2

Contact

COMPUTACENTER (UK) LIMITED Colin Smith
Telephone: +44 (0) 7386694023
Email: Government@computacenter.com

About your service

Service categories

PaaS

Integration and Orchestration

  • Integration software

Service scope

Service constraints
Please contact for more detail and Q&A
System requirements
Please contact sales for more information
Cloud deployment model
  • Public cloud
  • Hybrid cloud

User support

Email or online ticketing support
Yes
Support response times
Support response times
"Silver Support Tier - 9-5, Monday - Friday, Local
Business Hours Gold Support Tier - 24/7 Sev 1
Urgent"
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
We provide support from priority 1 to priority 4
cases on any existing configuration or part of the
platform that is in total or partial failure as well as
not working as expected. We also provide
configuration guidance and recommendations for
use cases. Each customer receives their own
Account Manager who works closely with Support
and ensures that cases can be followed up.
Somerfords Support desk is available as a value
added service in addition to the maintenance and
support purchased alongside the license.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
"We provide documentation for our products at
https://www.terraform.io/cloud-docs We provide a
learning portal https://learn.hashicorp.com/ with
videos and self-guided tutorials. We also provide
virtual paid training through the Hashicorp
Enterprise Academy. Schedule and registration
can be found here:
https://events.hashicorp.com/hashicorp-enterprise
academy"
Service documentation
Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction
Terraform configurations are hosted on version
control systems owned by you.
End-of-contract process
When the contract is coming to an end you have
the option to renew the subscription. If you do not
wish to renew, you will lose access to HashiCorp
support and Enterprise specific features.
Documentation accessibility standard
WCAG 2.2 AA

Using the service

Web browser interface
Yes
Using the web interface
Using the web interface
The system is fully API driven. All functionality is
available via the Web UI
Web interface accessibility standard
WCAG 2.2 AA
Web interface accessibility testing
N/A
API
Yes
What users can and can't do using the API
What users can and can't do using the API
The system is fully API driven. All functionality is
available via an API
API automation tools
  • Ansible
  • Chef
  • OpenStack
  • SaltStack
  • Terraform
  • Puppet
API documentation
Yes
API documentation formats
  • HTML
  • ODF
  • PDF
Command line interface
Yes
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
Using the command line interface
The system is fully API driven. All functionality is
available via an API

Scaling

Independence of resources
Contact sales for more info
Usage notifications
Yes
Usage reporting
  • Email
  • Other
Other usage reporting
Call
Optimising consumption
Yes
Automatic scaling
Yes

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
Resource tagging
Yes
FOCUS resource tagging
Yes

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 4.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Backup and recovery

What’s backed up
  • Protecting state is the equivalent of backing up Terraform-managed infrastructure.
  • Automatic back ups.
  • Remote state back ups.
Backup controls
Choosing a remote backend Enabling
versioning / snapshots on that backend Defining
retention policies Applying access controls
(Optionally) exporting state regularly
Datacentre setup
  • Multiple datacentres with disaster recovery
  • Multiple datacentres
Scheduling backups
Users contact the support team to schedule backups
Backup recovery
  • Users can recover backups themselves, for example through a web interface
  • Users contact the support team
Backup and recovery
Yes
RPO/RTO
Yes

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
SLA for HCP platform:
https://portal.cloud.hashicorp.com/sla
Approach to resilience
HashiCorp Cloud Services, including HCP
Terraform and HashiCorp Cloud Platform (HCP)
services, are currently hosted in the public cloud.
HashiCorp utilizes cutting-edge cloud
management technologies, minimizing single
points of failure and automatically replacing
ineffectual components.
Outage reporting
HCP Terraform issues are reported to
https://status.hashicorp.com

Identity and authentication

User authentication needed
Yes
User authentication
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
"HCP Terraform organizes infrastructure with
workspaces. Workspaces represent a logical
security boundary within the organization.
Variables, state, SSH keys, and log output are
local to a workspace. You can grant teams read,
plan, write, admin, or a customized set of
permissions within a workspace. Projects let you
group related workspaces in your organization. You can use projects to assign read, write,
maintain, admin, or a customized set of
permissions to a particular team which grants
specific permissions to all workspaces in the
project."
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Devices users manage the service through
  • Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)
  • Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
Between 1 month and 6 months
How long system logs are stored for
User-defined

Security governance

Named board-level person responsible for service security
No
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
"All individuals with access to HashiCorp
Resources are required to report any misuse or
violations of this standard to Security
(security@hashicorp.com), including:
Unauthorised access, disclosure, modification or
deletion of HashiCorp data, Insufficient controls or
weaknesses, and improper risk classifications.
Please report to the IT and Security team
immediately. "

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Supplier-defined controls
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
"HashiCorp uses the Common Vulnerability
Scoring System (CVSS) for all vulnerabilities
within scope of this standard. Each vulnerability
must be assessed by the Security Team to
determine the CVSS rating by completing the
NIST CVSS v3.1 Calculator. For a High severity vulnerability we aim to have a response timeline of
5 business days. "
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
"At least annually or when significant changes
have occurred, HashiCorp will conduct an
independent review of the approach to managing
information security and its implementation.
Additional third party reviews may be performed at
least annually as necessary. Information systems
should be regularly reviewed for compliance with
HashiCorp’s information security policies and
standards. The security team will use approved
tools to check systems and networks for technical
compliance as part of regular vulnerability
assessment and penetration testing activity. "
Incident management type
Supplier-defined controls
Incident management approach
"All HashiCorp employees and contractors must
report any suspected incident or suspicious event
within 24 hours of detection of an incident.
Customers, community members, and vendors
with access to HashiCorp Resources, or who act
on behalf of HashiCorp must also report any
suspected incident or suspicious event involving
HashiCorp Resources within 24 hours of
discovery. Information security weaknesses,
incidents, and events must be reported as soon as
possible. Employees must notify the security team
through email or slack. External parties who
experience an incident or event should report it to
the security team via email. "
Post-quantum cryptography secure
Yes

Secure development

Approach to secure software development best practice
Supplier-defined process

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Third-party
Third-party virtualisation provider
AWS
How shared infrastructure is kept separate
Logical separation, virtual separation through
multi-tenancy and multi-instance

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
We work with AWS to support and comply by
Energy standards

Pricing

Discount for educational organisations
No
Free trial available
Yes
Description of free trial
"Small teams can use most of HCP Terraform's
features for free, including remote Terraform
execution, VCS integration, the private module
registry, single-sign-on, policy enforcement, run
tasks, and more. Free organizations are limited to
500 managed resources."
Link to free trial
Contact sales

Discount

Provide your minimum discount applicable to your baseline prices
0%

Formula for calculating price of your services

Formula for calculating price of your services

Which of the core deployment models you intend to offer

Public Cloud

Public Cloud - Formula for calculating price of your services


Total Cost
The Total Cost for a buyer's call off requirement in a Public Cloud Deployment
=
Baseline Pricing
As we are a reseller for Lot 1a baseline or list price can be found on our vendor's web sites. We will also provide links to vendor list prices on our GCloud landing page : https://www.computacenter.com/en-gb/sectors/public-sector/GC15
Baseline Pricing - Web link
https://www.computacenter.com/en-gb/sectors/public-sector/GC15
-
Minimum Discounting
0%
+
Onboarding Activity
Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
+
Additional sources of cost
None
-
Additional sources of cost reduction
We would work with our vendor partners to secure discounts from list price if possible.

Mandatory certifications

Mandatory certifications

Are you are bidding to offer IaaS and/or PaaS as a reseller or are you in sole control of the infrastructure

Reseller

Cloud service suppliers you intend to resell with evidence

Organisation 1

Organisation name

AWS

Website address/upload for organisation

Website address

Website address

https://aws.amazon.com/marketplace/search/results?searchTerms=computacenter

Organisation 2

Organisation name

Microsoft Azure

Website address/upload for organisation

Website address

Website address

https://marketplace.microsoft.com/en-us/partners?filter=sort%3D0%3BpageSize%3D18%3Bcountry%3Dus%3Bradius%3D100%3Blocname%3DUnited%2520States%3Bfreetext%3Dcomputacenter%3Bsuggestion%3Dtrue%3BlocationNotRequired%3Dtrue

Organisation 3

Organisation name

Nscale

Website address/upload for organisation

Website address

Website address

https://www.nscale.com/

ISO 9001 certification

Provided

ISO 27001 certification

Provided

ISO 20000-1 certification

Provided

Are you reliant on the Cloud Service Provider for some accreditations

Yes

Cyber Essentials

Do you have a Cyber Essentials Plus certificate?
Yes
Cyber Essentials Plus certificate Number
7aa420c0-18dd-4cf4-99da-183fce210190

Non-mandatory Standards and certifications

ISO 28000:2022 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
INFORMATION SECURITY MANAGEMENT SYSTEM - ISO/IEC 27001:2022

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Government@computacenter.com. Tell them what format you need. It will help if you say what assistive technology you use.