Computacenter Resale of IBM - Hashicorp Terraform Enterprise
Terraform Enterprise is infrastructure automation
platform that enables organizations to provision,
manage, and govern infrastructure across multi
cloud and on-premises environments. It provides
centralized workflows, policy enforcement, role
based access, auditability, and enterprise support,
helping teams scale security.
Features
- Infrastructure as code
- Multi-cloud provisioning
- Workspaces - isolate environments for dev, staging and production
- State management
- Dependency graphing
- Plan & apply workflow
- Policy as code (sentinel)
- Role based access control (RBAC)
- Version Control Integration
- Collaboration & Audit Logs
Benefits
- Automate infrastructure provisioning
- Standardise configurations
- Enforce policies as code
- Collaborate across teams
- Integrate with CI/CD pipelines
- Manage multi-cloud resources
- Track infrastructure state
- Plan changes safely before applying to precent downtime / misconfigurations
- Control access with RBAC
- Gain Actionable insights
Pricing
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
7 3 0 9 6 0 5 9 2 9 0 2 8 6 2
Contact
COMPUTACENTER (UK) LIMITED
Colin Smith
Telephone: +44 (0) 7386694023
Email: Government@computacenter.com
About your service
- Service categories
-
PaaS
Integration and Orchestration
- Integration software
Service scope
- Service constraints
- Please contact for more detail and Q&A
- System requirements
- Please contact sales for more information
- Cloud deployment model
-
- Public cloud
- Hybrid cloud
User support
- Email or online ticketing support
- Yes
- Support response times
-
Support response times
"Silver Support Tier - 9-5, Monday - Friday, Local
Business Hours Gold Support Tier - 24/7 Sev 1
Urgent" - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
-
We provide support from priority 1 to priority 4
cases on any existing configuration or part of the
platform that is in total or partial failure as well as
not working as expected. We also provide
configuration guidance and recommendations for
use cases. Each customer receives their own
Account Manager who works closely with Support
and ensures that cases can be followed up.
Somerfords Support desk is available as a value
added service in addition to the maintenance and
support purchased alongside the license. - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
-
"We provide documentation for our products at
https://www.terraform.io/cloud-docs We provide a
learning portal https://learn.hashicorp.com/ with
videos and self-guided tutorials. We also provide
virtual paid training through the Hashicorp
Enterprise Academy. Schedule and registration
can be found here:
https://events.hashicorp.com/hashicorp-enterprise
academy" - Service documentation
- Yes
- Documentation formats
-
- HTML
- ODF
- End-of-contract data extraction
-
Terraform configurations are hosted on version
control systems owned by you. - End-of-contract process
-
When the contract is coming to an end you have
the option to renew the subscription. If you do not
wish to renew, you will lose access to HashiCorp
support and Enterprise specific features. - Documentation accessibility standard
- WCAG 2.2 AA
Using the service
- Web browser interface
- Yes
- Using the web interface
-
Using the web interface
The system is fully API driven. All functionality is
available via the Web UI - Web interface accessibility standard
- WCAG 2.2 AA
- Web interface accessibility testing
- N/A
- API
- Yes
- What users can and can't do using the API
-
What users can and can't do using the API
The system is fully API driven. All functionality is
available via an API - API automation tools
-
- Ansible
- Chef
- OpenStack
- SaltStack
- Terraform
- Puppet
- API documentation
- Yes
- API documentation formats
-
- HTML
- ODF
- Command line interface
- Yes
- Command line interface compatibility
-
- Linux or Unix
- Windows
- MacOS
- Using the command line interface
-
The system is fully API driven. All functionality is
available via an API
Scaling
- Independence of resources
- Contact sales for more info
- Usage notifications
- Yes
- Usage reporting
-
- Other
- Other usage reporting
- Call
- Optimising consumption
- Yes
- Automatic scaling
- Yes
Analytics
- Infrastructure or application metrics
- Yes
- Metrics types
-
- CPU
- Disk
- HTTP request and response status
- Memory
- Network
- Number of active instances
- Reporting types
-
- API access
- Real-time dashboards
- Regular reports
- Reports on request
- Resource tagging
- Yes
- FOCUS resource tagging
- Yes
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 4.0)
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Encryption of all physical media
- Data sanitisation process
- No
- Equipment disposal approach
- A third-party destruction service
Backup and recovery
- What’s backed up
-
- Protecting state is the equivalent of backing up Terraform-managed infrastructure.
- Automatic back ups.
- Remote state back ups.
- Backup controls
-
Choosing a remote backend Enabling
versioning / snapshots on that backend Defining
retention policies Applying access controls
(Optionally) exporting state regularly - Datacentre setup
-
- Multiple datacentres with disaster recovery
- Multiple datacentres
- Scheduling backups
- Users contact the support team to schedule backups
- Backup recovery
-
- Users can recover backups themselves, for example through a web interface
- Users contact the support team
- Backup and recovery
- Yes
- RPO/RTO
- Yes
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
-
SLA for HCP platform:
https://portal.cloud.hashicorp.com/sla - Approach to resilience
-
HashiCorp Cloud Services, including HCP
Terraform and HashiCorp Cloud Platform (HCP)
services, are currently hosted in the public cloud.
HashiCorp utilizes cutting-edge cloud
management technologies, minimizing single
points of failure and automatically replacing
ineffectual components. - Outage reporting
-
HCP Terraform issues are reported to
https://status.hashicorp.com
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- Multi-Factor Authentication (MFA)
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Dedicated link (for example VPN)
- Username or password
- Access restrictions in management interfaces and support channels
-
"HCP Terraform organizes infrastructure with
workspaces. Workspaces represent a logical
security boundary within the organization.
Variables, state, SSH keys, and log output are
local to a workspace. You can grant teams read,
plan, write, admin, or a customized set of
permissions within a workspace. Projects let you
group related workspaces in your organization. You can use projects to assign read, write,
maintain, admin, or a customized set of
permissions to a particular team which grants
specific permissions to all workspaces in the
project." - Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- Multi-Factor Authentication (MFA)
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Dedicated link (for example VPN)
- Username or password
- Devices users manage the service through
-
- Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)
- Directly from any device which may also be used for normal business (for example web browsing or viewing external email)
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- Between 1 month and 6 months
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- Between 1 month and 6 months
- How long system logs are stored for
- User-defined
Security governance
- Named board-level person responsible for service security
- No
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
-
"All individuals with access to HashiCorp
Resources are required to report any misuse or
violations of this standard to Security
(security@hashicorp.com), including:
Unauthorised access, disclosure, modification or
deletion of HashiCorp data, Insufficient controls or
weaknesses, and improper risk classifications.
Please report to the IT and Security team
immediately. "
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Supplier-defined controls
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
-
"HashiCorp uses the Common Vulnerability
Scoring System (CVSS) for all vulnerabilities
within scope of this standard. Each vulnerability
must be assessed by the Security Team to
determine the CVSS rating by completing the
NIST CVSS v3.1 Calculator. For a High severity vulnerability we aim to have a response timeline of
5 business days. " - Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
-
"At least annually or when significant changes
have occurred, HashiCorp will conduct an
independent review of the approach to managing
information security and its implementation.
Additional third party reviews may be performed at
least annually as necessary. Information systems
should be regularly reviewed for compliance with
HashiCorp’s information security policies and
standards. The security team will use approved
tools to check systems and networks for technical
compliance as part of regular vulnerability
assessment and penetration testing activity. " - Incident management type
- Supplier-defined controls
- Incident management approach
-
"All HashiCorp employees and contractors must
report any suspected incident or suspicious event
within 24 hours of detection of an incident.
Customers, community members, and vendors
with access to HashiCorp Resources, or who act
on behalf of HashiCorp must also report any
suspected incident or suspicious event involving
HashiCorp Resources within 24 hours of
discovery. Information security weaknesses,
incidents, and events must be reported as soon as
possible. Employees must notify the security team
through email or slack. External parties who
experience an incident or event should report it to
the security team via email. " - Post-quantum cryptography secure
- Yes
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Separation between users
- Virtualisation technology used to keep applications and users sharing the same infrastructure apart
- Yes
- Who implements virtualisation
- Third-party
- Third-party virtualisation provider
- AWS
- How shared infrastructure is kept separate
-
Logical separation, virtual separation through
multi-tenancy and multi-instance
Energy efficiency
- Energy-efficient datacentres
- Yes
- Description of energy efficient datacentres
-
We work with AWS to support and comply by
Energy standards
Pricing
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
-
"Small teams can use most of HCP Terraform's
features for free, including remote Terraform
execution, VCS integration, the private module
registry, single-sign-on, policy enforcement, run
tasks, and more. Free organizations are limited to
500 managed resources." - Link to free trial
- Contact sales
Discount
- Provide your minimum discount applicable to your baseline prices
- 0%
Formula for calculating price of your services
- Formula for calculating price of your services
-
Which of the core deployment models you intend to offer
Public CloudPublic Cloud - Formula for calculating price of your services
- Total Cost
- The Total Cost for a buyer's call off requirement in a Public Cloud Deployment
- =
- Baseline Pricing
- As we are a reseller for Lot 1a baseline or list price can be found on our vendor's web sites. We will also provide links to vendor list prices on our GCloud landing page : https://www.computacenter.com/en-gb/sectors/public-sector/GC15
- Baseline Pricing - Web link
- https://www.computacenter.com/en-gb/sectors/public-sector/GC15
- -
- Minimum Discounting
- 0%
- +
- Onboarding Activity
- Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
- +
- Additional sources of cost
- None
- -
- Additional sources of cost reduction
- We would work with our vendor partners to secure discounts from list price if possible.
Mandatory certifications
- Mandatory certifications
-
Are you are bidding to offer IaaS and/or PaaS as a reseller or are you in sole control of the infrastructure
ResellerCloud service suppliers you intend to resell with evidence
Organisation 1
Organisation name
AWSWebsite address/upload for organisation
Website addressWebsite address
https://aws.amazon.com/marketplace/search/results?searchTerms=computacenterOrganisation 2
Organisation name
Microsoft AzureWebsite address/upload for organisation
Website addressWebsite address
https://marketplace.microsoft.com/en-us/partners?filter=sort%3D0%3BpageSize%3D18%3Bcountry%3Dus%3Bradius%3D100%3Blocname%3DUnited%2520States%3Bfreetext%3Dcomputacenter%3Bsuggestion%3Dtrue%3BlocationNotRequired%3DtrueOrganisation 3
Organisation name
NscaleWebsite address/upload for organisation
Website addressWebsite address
https://www.nscale.com/ISO 9001 certification
ProvidedISO 27001 certification
ProvidedISO 20000-1 certification
ProvidedAre you reliant on the Cloud Service Provider for some accreditations
Yes
Cyber Essentials
- Do you have a Cyber Essentials Plus certificate?
- Yes
- Cyber Essentials Plus certificate Number
- 7aa420c0-18dd-4cf4-99da-183fce210190
Non-mandatory Standards and certifications
- ISO 28000:2022 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- Yes
- Any other security certifications
- INFORMATION SECURITY MANAGEMENT SYSTEM - ISO/IEC 27001:2022
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Ensuring new workers are informed of their right to join a trade union
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
- How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
- How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
- Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
- Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
- Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
- Plans for positive actions with community groups.
- Measures for making facilities used in the delivery of the contract available for community groups, education or training
- Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
- Plans to respond flexibly and adapt approaches to community engagement and initiatives
- Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
- Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
- Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
- Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Introducing transparency to pay and reward processes
- Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
- Working conditions which promote an inclusive working environment and promote retention and progression
- Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Content of the outreach activity is designed to suit the target cohort
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-