LIVINGSTON IT CONSULTING LTD
QA Test Strategy and Managed Testing Services
We are an independent UK-based digital quality assurance service provider that specialises in providing bespoke organisational testing strategies, as well as QA consulting services. Our specialty is implementing an end-to-end, auditable testing process with clear artifacts. We help provide test approaches to the Scottish Government's Agriculture and Rural Economy(ARE) directorate.
Features
- Creation of an Organisational Test Strategy
- Creation of Master Test Plans, Approaches and Processes
- Implementation and execution of End-to-End Test Process
- Defining test levels based on the Programme/project scope
- Creation of various testing process, reporting and completion templates
- Evaluation of Automation, Test Management & Defect Management tools
- Evaluation and management of Test Environments for all Test Levels
- Evaluation and creation of test data processes
- Implementation of communication process between Project Management/Development/Test/Business teams
- Training and coaching Testers, Test Leads and Test Managers
Benefits
- Ensures adaptation of tailored, proven best test practice
- Ensures structured test processes and approaches for best outcomes
- Produce end to end documentation for Audit compliance
- Minimise operational and business process failures
- Ensures collaboration between business and IT stakeholders
- Adaptation of risk based approaches to meet tight deadlines
- Train in-house testing team to reduce long term testing costs
Pricing
£360 to £1,000 a user a day
Service documents
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Framework
G-Cloud 14
Service ID
7 3 1 5 3 3 0 1 9 8 3 7 9 2 6
Contact
LIVINGSTON IT CONSULTING LTD
Anil Kumar Kurra
Telephone: 07850430327
Email: anil.kurra@livingstonit.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- From the requirement stage to the deployment of services into live operations, our experienced test managers provide end-to-end test consulting services. We plan and develop an organisational test strategy that covers various test levels, such as in-sprint testing, system/system integration testing, user acceptance/business assurance testing, operational acceptance/performance testing, and usability and accessibility testing. We will customise the test levels according to the size and complexity of the project, with the mutual agreement of both business and IT stakeholders, to uphold trust and assurance throughout the entire testing process. To achieve the required service quality, we create and implement quality gates between all the test levels to achieve the required quality of the service. We also create robust documentation throughout the testing process to maintain integrity and audit compliance.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
We provide training in all aspects of Testing for test managers, test leads, testers and business users based on the Buyers requirement.
We prepare a detailed training plan based on the Buyers requirement and make sure the staff are fully trained as per the mutually agreed plan. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- The service ensures that the changes during the migration or moving into cloud services are covered. This is to maintain the continuity and the quality of the service by thoroughly testing the application using best possible test approaches.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Livingston IT is a specialist test consultancy that provides the best quality assurance at every level of the project lifecycle, increasing certainty and reducing QA costs. Our test teams engage early with IT and business stakeholders to understand the business's requirements and expectations. With our collaborative approaches and expertise, we work to achieve transparency, governance, and joint ownership across the project.
Our key QA activities are:
• Creation of test strategies, test plans, and test approaches
• Review and provide feedback on user research, policy, business requirements, functional requirements, use cases, and user stories.
• Test design, execution, and reporting defects
• Test governance and reporting.
• Managing the test environments and test data.
• Managing RAIDs (Risks, Assumptions, Issues, and Dependencies)
• Creation and maintenance of documentation for audit compliance and continuous improvement.
• Perform annual business lifecycle (ABC) testing and provide application support testing to test the production defects.
If a buyer requests performance testing as part of our test consultancy, we'll provide it as a service.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None. We do not have any Service constraints.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We will usually work on-site at client’s location, so we can be contacted in person or via e-mail during the office hours. We will try to respond as quickly as we can, but a maximum of within 48 hrs.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide dedicated numbers for all our clients and engagements. Every client and engagement will be allocated with a dedicated Delivery Manager as their primary contact. Basic support will be provided between 9-5 on working days. We are very flexible and an additional support can be agreed with the client along with the engagement. First and Second line support, usually within 4 hours on weekdays and 8 hours on weekends and public holidays.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
At Livingston IT, we understand the challenges of climate change. We do our best to reduce energy consumption by carefully using electricity and gas during and after office hours. We have significantly reduced paper waste by raising awareness of “Think before you print” and encouraging paperless notes during meetings. Instead of disposable cups, stirrers, and capsules for the coffee machine, we give our employees kitchen crockery. As we understand it, transportation is one of the largest sectors of greenhouse gas emissions. We encourage our employees to take public transit, to carpool with other colleagues, or to walk or cycle to work where possible. We raise awareness among our employees, clients, and stakeholders by following the best possible methods to reduce carbon emissions and fight climate change.Covid-19 recovery
Livingston IT recognises that long-term COVID recovery can be a protracted process, necessitating our support to help employees recover at their own pace and avoid relapse. The company's expansion creates more opportunities. We use these opportunities to create employment, re-training, and other returns to work for those left unemployed by COVID-19. We give the utmost importance to our employees wellbeing. Our excellent well-being process will assist our impacted employees in recovering from COVID-19.Tackling economic inequality
We will be creating new opportunities, new jobs, and new skills as we grow. We encourage local businesses and suppliers to engage with the contract where possible to help tackle economic inequality.Equal opportunity
Livingston IT Consulting Ltd. is an equal opportunity employer. The company is committed to providing a working environment in which employees are able to realise their full potential and contribute to the success of the business. Our aim is to identify and eliminate discriminatory practices and behaviours throughout the organisation.
We expect our employees to support this commitment and assist in its realisation in all possible ways.
The company specifically strives to prevent discrimination against any employee or job applicant, whether directly or indirectly, through perception, association, or harassment, based on factors such as age, race or nationality, disability, religion or similar philosophical beliefs, sexual orientation, or gender.
We will treat all employees, whether part-time or full-time, permanent or temporary, fairly and with respect. We will assist and motivate all employees to reach their maximum potential, leveraging their talents and resources to enhance the organisation's efficiency.
This commitment applies to all aspects of employment, including those outlined below:
• Recruitment and selection
• Training
• Promotion and career development opportunities
• Employment terms and conditions, as well as access to employment-related benefits and facilities.
• Handling grievances and implementing disciplinary procedures
• Selection for redundancy
Both the company management and all staff members share the responsibility of adhering to the Equal Opportunities Policy and promoting dignity and equality of opportunity at work. Staff members who violate the Equal Opportunities Policy may face potential misconduct and disciplinary action.Wellbeing
We at Livingston IT understand that employee wellbeing touches on all aspects of working life; consequently, it has a significant impact on retention, engagement, and business success. We conduct the following activities to promote the wellbeing of our staff, suppliers, and workforce:
• Provide healthy snacks: In our staff room, we consider providing healthy foods such as fruit, vegetables, nuts, smoothies, and yoghurts.
• Make the lunch break mandatory.
• Reward staff for a job well done with a healthy lunch.
• Reinforce the importance of sick days and time off for those with health issues.
• Ensure that our work environment has plants and lots of natural light.
• Where possible, we organise walking meetings with our staff to integrate some movement into their day while remaining productive.
• Try out company exercise challenges. We try different kinds of exercise challenges, such as walking, running, biking to work, yoga, HIIT, etc., depending on your employees' tastes and interests.
• Regularly focus on the personal and professional development of our employees. We demonstrate our commitment to their long-term career paths and overall human growth by regularly offering training opportunities to our staff.
• Implement flexible work hours. We understand that flexible working hours contribute to a healthy work-life balance, which makes employees happier, less stressed, and less susceptible to burnout.
• Start an employee volunteer initiative. We encourage our employees to take action to help communities.
• Give employees raises. Our company has a transparent pay raise and/or bonus programme.
Pricing
- Price
- £360 to £1,000 a user a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at anil.kurra@livingstonit.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.