MONKTON GROUP UK LIMITED
Technology Modernisation
Technology Modernisation is designed to enhance an organisations operational efficiency and growth through strategic cloud technology investments. We assess current infrastructures and future goals to develop a tailored roadmap from concept to realisation, aligning technology strategies with business objectives.
Features
- Comprehensive assessment of existing technology, applications, and architecture.
- Digital maturity assessment to gauge current capabilities.
- Strategic review of current business goals and technology alignment.
- Baseline analysis of organisation against industry maturity.
- Detailed mapping of user journeys and technology processes.
- Market research for ideation and future technology options.
- System landscape analysis with actionable recommendations.
- Application review and recommendations based on current market trends.
- Solution assessment report including vendor comparison.
- Development of management strategies and supporting documentation for technology modernisation.
Benefits
- Tailors a technology modernisation roadmap and delivery plan.
- Provides detailed analysis by function, project, or strategic pillar.
- Crafts new strategies with actionable recommendations focused on business outcomes.
- Assesses and appraises future technology options for strategic alignment.
- Enhances decision-making and prioritisation within the organisation.
- Optimises and refocuses existing technology delivery portfolios.
- Manages and mitigates both technical and organisational risks.
- Aligns efforts with organisational strategy to reduce wastage.
- Informs strategic decisions, facilitating digital and strategic transformation.
- Maximises the impact and ROI of strategic technology investments.
Pricing
£595 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at shirley.herron@monkton.io.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
7 3 1 7 5 0 2 1 5 0 1 9 5 0 2
Contact
MONKTON GROUP UK LIMITED
Shirley Herron
Telephone: +44 7866 566 141
Email: shirley.herron@monkton.io
Planning
- Planning service
- Yes
- How the planning service works
- Our planning services encompass a thorough analysis of current IT infrastructures and business needs to design a tailored cloud solution that aligns with strategic objectives. We incorporate business analysis, solution design, and security architecture to craft a comprehensive plan that ensures smooth cloud integration. Our approach includes stakeholder consultations to understand key requirements, workshops to identify potential improvements, and a detailed roadmap that outlines step-by-step implementation processes, timeline, and resource allocation, ensuring all aspects of the cloud transition are clear and manageable.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Amazon Web Services
- AWS Marketplace
- Google Cloud Platform
- Private Cloud
- Community Cloud
- Cloud Migration Planning
- Software as a Service (SaaS) applications
- Crown Hosting Cloud Migration Planning
Training
- Training service provided
- Yes
- How the training service works
- Our training services are designed to empower government users with the knowledge and skills needed to manage their cloud environments effectively. We offer customised training modules that cover various aspects of cloud software and hosting services, including administrative functions, security best practices, and troubleshooting. Training can be delivered in-person or virtually, tailored to the specific cloud platforms and technologies the organisation is using. Our goal is to ensure government organisations are proficient in managing their cloud infrastructure and can leverage cloud capabilities fully.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Amazon Web Services
- AWS Marketplace
- Google Cloud Platform
- Private Cloud
- Azure
- Community Cloud
- SaaS Environments
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We facilitate cloud migrations by providing end-to-end support, from initial planning to final execution. This includes the migration of applications, data, and infrastructure to cloud environments or between cloud services. We conduct pre-migration assessments, develop migration strategies that minimise downtime, and execute migrations with robust data integrity and security measures. Our team supports both lift-and-shift and more complex transformational migration strategies, ensuring that each step is aligned with the client's operational needs and long-term goals.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Amazon Web Services
- AWS Marketplace
- Google Cloud Platform
- Private Cloud
- Azure
- Community Cloud
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Our quality assurance and performance testing services ensure that cloud solutions are robust, secure, and perform at peak efficiency. We conduct comprehensive testing, including functional, performance, and security tests, to identify and remedy potential issues before going live. Our approach includes automated testing frameworks that speed up the testing process while ensuring thorough coverage. We also provide performance tuning to optimise cloud resource usage and cost, ensuring the cloud infrastructure is not only stable but also cost-effective and scalable.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- GBEST
- CHECK
- CREST
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Our ongoing support encompasses all aspects of cloud hosting and software services, whether they are hosted by the buyer, provided by our organisation, or by third-party providers. We offer 24/7 monitoring, regular updates, and proactive maintenance to ensure optimal performance and security. Our support team is available via phone, email, or a dedicated client portal, providing quick resolutions to any issues that arise.
Service scope
- Service constraints
- We work closely with third-party software and cloud providers under their specific support terms and SLAs to ensure seamless service delivery. For cases requiring on-site assistance, especially where cleared personnel are necessary, this can be arranged at a higher cost or combined with our services. Our team is equipped to support international requirements, which we assess on a case-by-case basis. This international support can include logistical support, delivery, setup configuration, software, hardware, cloud deployments, or personal training, ensuring comprehensive support and service coverage.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Within the working day, we aim to respond within two hours. At weekends, a line of communication is available.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
-
Our support plans are designed to be flexible and tailored, ensuring each customer receives the right mix of tools and expert assistance for their needs, whether involving cloud, software, hosting, or hardware. For cloud environments on AWS or Google Cloud, we align our services with each platform's specific support frameworks. This collaboration includes cloud engineers, technical account managers, and service teams to ensure comprehensive coverage. We also assist with opening and triaging cloud support tickets.
For those engaged in critical support cases, large-scale modernisation, or migration projects, we offer enhanced services, coordinating with multiple vendors within complex government supplier ecosystems for seamless service delivery. Our team, skilled in cloud technology as well as hardware and software, collaborates closely with supporting partners and suppliers.
Support for on-premise deployments is regionally tailored, ensuring responsive and effective service that meets geographical and operational needs. We adhere to the SLAs and pricing frameworks of the services used by the customer, including third-party terms, to optimise performance, manage risks, and control costs.
Customers needing detailed support cost information are encouraged to refer to the specifics provided by AWS and Google, or contact our team for further guidance or clarification.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- AWS Cloud Professional
- GCP Cloud Professional
Social Value
- Social Value
-
Social Value
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Tackling economic inequality
We strive to tackle economic inequality by creating opportunities for new businesses, fostering entrepreneurship, and enhancing skills development. Our services are delivered with a strong emphasis on economic inclusivity, engaging SMEs, start-ups, and social enterprises in our supply chain to promote diverse economic growth. Innovation is at the heart of our strategy to modernise delivery and increase productivity. We invest in disruptive technologies and support our supply chain partners in adopting these innovations, thereby enhancing their capacity and resilience. We also prioritise cybersecurity, ensuring that all partners in our supply chain are equipped to manage these risks effectively.
Our approach to economic inequality is holistic, involving every stakeholder from employees and suppliers to customers and community members, ensuring that the benefits of our contracts extend beyond traditional business metrics to foster genuine economic change and resilience.Equal opportunity
We are committed to fostering a workplace that supports the diverse needs of all employees by adjusting workplace policies, enhancing tool accessibility, and improving productivity. Our dedication extends beyond internal practices to include closing the disability employment gap through inclusive hiring practices that prioritise accessibility and fairness. We also promote these values among our suppliers, partners, and customers to encourage a network-wide commitment to diversity.
We strive for equal treatment in all aspects of employment and cultivate an inclusive culture where varied perspectives and experiences are valued. This commitment enriches our service quality and strengthens our team through shared diverse experiences. To attract top talent, we use direct recruitment and select third-party recruiters who align with our diversity goals. Our strategy leverages platforms like LinkedIn to reach beyond our traditional networks, ensuring a diverse range of candidates and supporting our broader commitment to inclusion.Wellbeing
Our commitment to wellbeing is integral to our operational philosophy, designed to support both the physical and mental health of our employees. We provide extensive health benefits, access to mental health resources, and conduct workshops focused on stress management, work-life balance, and healthy living. Flexible working hours, remote work options, and wellness days are part of our approach to promote a healthy work environment.
We encourage our team to prioritise their wellbeing and seek support when needed, fostering a culture of openness, inclusivity, and respect. This comprehensive approach ensures that all team members can perform at their best, effectively balancing professional and personal lives while contributing positively to broader societal goals. Our efforts create a supportive and integrated working environment that meets the immediate needs of our team and customers and enhances overall community wellbeing.
Pricing
- Price
- £595 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at shirley.herron@monkton.io.
Tell them what format you need. It will help if you say what assistive technology you use.