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Adaptavist UK Services LTD

Jira Service Management Implementation Service

Jira Service Managment Implementation is designed to deploy and optimise Jira Service Desk for organisations. It encompasses a tailored setup, seamless integration with existing tools, custom workflow configurations, dedicated training, and continuous support to ensure the platform is aligned with business processes, enhancing productivity, customer satisfaction, and providing actionable insights.

Features

  • Customised setup - Tailored to your business needs.
  • Integration support - With existing systems and software.
  • Workflow configuration - Optimised for your processes.
  • Training sessions - For teams and administrators.
  • Ongoing maintenance and support - Ensure smooth operation.

Benefits

  • Enhances team productivity - Streamlines task management.
  • Improves issue resolution times - Efficient workflows.
  • Boosts customer satisfaction - Better service delivery.
  • Offers scalability - Grows with your business.
  • Provides valuable insights - Through comprehensive reporting.

Pricing

£800 to £1,500 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jcox@adaptavist.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 3 1 7 9 9 0 5 8 1 9 6 6 0 3

Contact

Adaptavist UK Services LTD Jody Cox
Telephone: 07545 568087
Email: jcox@adaptavist.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
N/A

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Covid-19 recovery

Flexible remote working policy in place globally for all employees

Tackling economic inequality

Adaptavist comply with all minimum and living wage laws globally Gender pay gap reporting available in the UK

Equal opportunity

Adaptavist encourage applications from minority groups and hold regular awareness sessions to support these groups Adaptavist support neurodivergent people in the workplace

Wellbeing

The Adaptavist Group came first in the ‘Most Flexible Medium Companies in 2024’ category at the Flexa100 awards. Working from home and flexible working is promoted. Employees have private healthcare available. Udemy access provided for employees to take relevant training courses subject to their interests.

Pricing

Price
£800 to £1,500 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jcox@adaptavist.com. Tell them what format you need. It will help if you say what assistive technology you use.