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NOVO-K LIMITED

IT Procurement Strategy & Support

Novo-K provides IT procurement strategy expertise to Contracting Authorities, helping tailor comprehensive IT strategies for hardware and software solutions that align with business goals. Their support streamlines processes and aids decision-making in areas including software, hardware, infrastructure, cloud solutions, data centres, and IT services, enhancing digital transformation efforts.

Features

  • Tailored IT Strategies: Customised planning for unique organisational needs.
  • Comprehensive Solution Identification: Finds optimal hardware and software solutions.
  • Procurement Process Streamlining: Enhances efficiency in IT acquisitions.
  • All IT Spend: Covering software, hardware, cloud solutions, and more.
  • License Inventory Management: Manages software licenses and renewals.
  • Infrastructure and Data Centre Support: Provides expert guidance on infrastructure.
  • IT Professional Services: Offers specialised consulting and implementation support.
  • Value Engineering and Optimisation: Focuses on cost-efficiency and resource maximisation.

Benefits

  • Aligned IT and Business Goals: IT strategies support overarching objectives.
  • Informed Decision-Making: Empowers authorities with comprehensive market insights.
  • Enhanced Operational Efficiency: Streamlines IT procurement processes.
  • Future-Proof IT Infrastructure: Adapts to evolving technology needs.
  • Cost Savings: Optimises spending on IT resources.
  • Improved IT Lifecycle Management: Enhances management of IT assets.
  • Risk Mitigation: Reduces risks associated with IT investments.
  • Support for Digital Transformation: Facilitates successful digital initiatives.

Pricing

£225 to £1,550 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at danielle.jones@novo-k.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 3 2 5 6 5 6 3 0 2 1 3 1 8 5

Contact

NOVO-K LIMITED Danielle Jones
Telephone: 0330 139 7969
Email: danielle.jones@novo-k.com

Planning

Planning service
Yes
How the planning service works
Novo-K’s IT Procurement Strategy & Support service involves detailed planning activities including the development of tailored IT strategies, identification of optimal IT solutions, and streamlining of procurement processes. These activities support Contracting Authorities in making informed decisions, optimising IT investments, and ensuring alignment with their business objectives.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Training associated with processes and procedures for developing IT Procurement Strategies can be defined as part of the initial stakeholder meeting, where goals for the service delivery will be set and agreed, and tailored training and additional support can be designed to support the successful delivery of the contract management processes and toolkit across the organisation.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
– IT Procurement Strategies.

Our service provides a continued access to the expertise of the Novo-K team to ensure ongoing delivery of effective procurement recommendations and procedures, identified in the reviews undertaken, either through provision of additional procurement resources or consultative advice.

Service scope

Service constraints
Our IT Procurement Strategy and Support service is supported through the profound expertise in procurement and supply chains from the Novo-K team.
However, we acknowledge that there are areas in any organisation and their procurement activities where specific advisories are required, such as legal, financial, or cyber security matters. In such instances Novo-K can connect you to a vast network of top-tier external advisors for comprehensive, compliant guidance. Our integrated approach ensures all procurement activities are meticulously managed and professionally overseen.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Our support via email, phone, and web chat is available with a 4-hour Service Level Agreement (SLA) from Monday to Friday, between 9 am and 5 pm.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Accessible via Novo-K website.
Web chat accessibility testing
N/A
Support levels
Our support via email, phone, and web chat is available with a 4-hour Service Level Agreement (SLA) from Monday to Friday, between 9 am and 5 pm.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At Novo-K, we are driving change by putting sustainability at the heart of everything we do. We are carbon neutral and dedicated to the principles of sustainable and responsible procurement. Through our charity partners, we support important initiatives that help disadvantages communities and plant trees to fight climate change.

We are members of the Ecologi initiative. Ecologi facilitates the funding of climate offset projects and tree planting around the world. Committed to net- zero, we have planted over 6000 trees in our Ecologi forest and with 92t of carbon reduction.

Covid-19 recovery

Novo-K is committed to playing its part in the Covid-19 pandemic recovery, and is aware of the importance of Micro and small enterprises (SMEs) in delivering this. Novo-K's policy is to contribute positively to local communities and other businesses in assisting in the recovery process, as aligned to the government's Covid-19 recovery plans.

Novo-K is committed towards upholding sustainability at the core of our operations. Since 2016, we have pledged to support the United Nations Sustainable Development Goals (SDGs), focusing on actively contributing to the development of three SDGs by partnering with three different charities, the Microloan Foundation, The Washing Machine Project and Ecologi.

Ecologi facilitates the funding of climate offset projects and tree planting around the world. Committed to net- zero, we have planted over 6000 trees in our Ecologi forest and with 92t of carbon reduction.  

Microloan Foundation provides the tools and skills to enable the poorest women in Sub Saharan Africa. With every new client, we help one woman set up a business. 

The Washing Machine Project provides low-income communities with an accessible washing solutions. For every candidate we place, we donate one manual washing machine to support their cause. 

While the SDGs that we have primarily pledged are Gender Equality, Industry Innovation and Infrastructure and Climate Action, our work has consequently contributed towards the development of other SDGs including:
- Good Health and Well-Being;
- Quality Education;
- Clean Water and Sanitation;
- Affordable and clean energy;
- Decent work and economic growth;
- Life on Land; and
- Partnerships for the Goals

We have committed to continue with our support in all such SDGs and with this we are well placed in our continued support of the Covid-19 recovery.

Tackling economic inequality

In delivering our sustainability agenda, we have helped organisations on their journey to identify and implement their commitments. As part of this, we have also championed, the supplier diversity initiative encouraging our clients and wider procurement community to work with SMEs and diverse organisations. Following on from the insights we gained in 2022 and 2023, we are releasing our third EDI in procurement survey to understand what more can be done to support EDI in the procurement profession including closing the gender pay.

In addition to this, our commitment to working with SMEs and diverse organisations has provided further contributions towards the UN SDG for decent work and economic growth, a goal which is central within all organisational ventures we undertake.

Equal opportunity

Novo-K was established in 2015, as an SME, with a desire to redefine procurement delivery and challenge traditional consultancies. We are MSDUK certified Ethnic Minority owned women business. As a consequence, we are committed to equality of opportunity as an employer, with policies and practices aligned to government equal opportunity policies.

Novo-K ensure that these policies are core in everything we do, and the aim of the company is to ensure that no employee or applicant receives less favourable treatment, facilities, or wages in recruitment or employment on grounds of age, disability, gender or gender reassignment, marriage, or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation (as aligned to the protected characteristics under the Equality Act 2010).

As per our alignment and commitment to the UNSDGs, we are champions of Gender Equality SDG, and we work with a number of charities to make wider impact on this and other fronts, also encouraging other businesses we work with to do the same.

This is core to our business ethic and everything that we do.

Wellbeing

At Novo-K, we deeply value the wellbeing of our employees and recognise it as a fundamental component of both personal satisfaction and professional success.

Our comprehensive wellbeing programme is designed to support our team in every aspect of their lives. This includes access to mental health resources, flexible working arrangements that accommodate personal needs, and regular wellness activities aimed at promoting a healthy work-life balance.

We are committed to fostering a supportive and inclusive environment where every team member feels valued and empowered. We offer various initiatives to our employees, covering mental health, fitness, and optimisation of the work-life balance to enhance the physical and mental wellbeing of our employees. Additionally, our policies ensure that employees have the opportunity to voice their concerns and receive the support they need in a timely manner.

By investing in our employees' wellbeing, Novo-K aims to build a resilient and motivated workforce dedicated to excellence and innovation in all aspects of our business.

Pricing

Price
£225 to £1,550 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at danielle.jones@novo-k.com. Tell them what format you need. It will help if you say what assistive technology you use.