CATALYST BI LIMITED

Predictive & Generative Analytics, Talend, Athena Command Centre, Fusion, Qlik, Snowflake, DataRobot

Catalyst BI Ltd is a pioneering data management, data science and data quality consultancy, renowned for its enviable reputation in predictive analytics, automated machine learning and real-time data integration. Catalyst provides licenses and solutions for revolutionary partners including: Talend, Fusion, Qlik, Microsoft PowerBI, DataRobot and Snowflake.

Features

• Qlik Consultancy specialising in Qlik AutoML, Qlik SaaS Migrations
• Qlik Vizlib Addins, Qlik Data Fabric, Qlik Writeback experts
• Qlik Health Check and Qlik Devolved Development specialists
• Snowflake Cortex AI Features - Agents, Analyst, Copilot and more
• Snowflake Consultancy: optimising data cloud platform, configuration and governance
• Data Management, Data Analytics Health Check and ML Readiness Assessments
• Talend consultancy specialising in MDM, Single Seat and Data Management
• Talend Data Management, Data Fabric and Data Quality Platform specialists
• DataRobot Consultancy: Data Science, Predictive, Generative AI models creation
• Fusion Supplier Experience Portal: no-code creation, secure real-time analytics

Benefits

• Qlik Sense: associative analytics engine, sophisticated AI, multi-cloud architecture
• Qlik Data Integration: real time data insights and resulting actions
• AutoML: utilise machine learning to predict and action organisational benefits
• EDM Health Check: ensuring data quality readiness for data analytics/science
• Command Centre: reduce triage/discharge times, plan for future capacity issues
• Talend: end-to-end data integration, data quality, and data governance
• Data Fabric: Work across any cloud, data technology and environment
• Fusion: share data externally with stakeholders to accelerate performance decisions
• DataRobot: Accelerate and trust AutoML, Predictive and Generative AI capabilities
• Catalyst BI: Bringing people and data together

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mike.cawthorn@catalyst-it.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

732695957100065

Contact

Mike Cawthorn
07775 636273
mike.cawthorn@catalyst-it.co.uk

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Business Intelligence
  • Advanced and predictive analytics
  • Location and geospatial data management and analytics
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: The service is a standalone service but it can be used to augment any system that stores data, where the data needs to be analysed and visualised.; ; Real time Data Integration into Snowflake for use in analytics and predictive models in Qlik and the DataRobot platform.
• Cloud deployment model: Hybrid cloud
• Service constraints: Our service has the following constraints that buyers should be aware of:; ; Service delivery and support are provided remotely through online collaboration and support tools.; Support is available during UK business hours, excluding UK public holidays.; On‑site support is not included as standard but can be arranged by prior agreement at additional cost.; Buyers are responsible for providing suitable internet connectivity, user devices, and access to required systems.; The service operates within standard cloud security and compliance requirements and may depend on third‑party cloud providers.
• System requirements:
  • Operating System: Windows Server 2012 and above
  • Processors: Intel Core Duo or higher recommended
  • Memory: 8 GB minimum.
  • Disk space: 5.0 GB total required to install
  • Security: Microsoft Active Directory, NTLM & 3rd Party
  • Browser Support: Edge, IE 11 or above, Chrome, Firefox, Safari
  • .Net: 4.5.2 or higher

User support

• Email or online ticketing support: Yes
• Support response times: Catalyst provides Customer Support between 9:00am and 5:00pm, Monday through Friday, excluding public holidays. Out of hours’ support is also available on request. Catalyst support is included as part of the Qlik annual maintenance or annual subscription fees, at no additional cost.; ; • Critical - 3 hour target resolution; • High - 1 working day target resolution; • Medium - 2 working days target resolution; • Low - 5 working days target resolution; ; Each customer also has access to a dedicated Technical & Account Manager.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Over 320 Data Analytics, Data Management and Data Science and Machine Learning customers benefit from telephone, email and online portal support. Our support Consultants are highly experienced certified and based in the UK.; Catalyst provides Customer Support between 9:00am and 5:00pm, Monday through Friday, excluding public holidays. Out of hours’ support is also available on request. Catalyst support is included as part of the Qlik annual maintenance or annual subscription fees, at no additional cost.; Our service levels are detailed below:; • Critical - 3 hour target resolution; • High - 1 working day target resolution; • Medium - 2 working days target resolution; • Low - 5 working days target resolution; Costs - Standard support is provided at a set rate as part of the Qlik annual support and maintenance fee.; ; Managed Service application support and hosting provision and support is also available at additional cost. A rate card for our hosting is provided separately in the Pricing document.; ; Each customer also has access to a dedicated Technical & Account Manager.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Development services to scope, design, develop, document and test developments, using our unique Universal Data Architecture (UDA) in Qlik, and standard methodologies in Talend, Snowflake and DataRobot to ensure a quality implementation and rapid development.; • 2nd line development support for your developers; • Development QA Reviews and performance tuning; ; • Architecture sizing/scalability & resilience and performance tuning; • Installs and general technical services; • 2nd line technical support; • Regular system administration/maintenance; • Authentication, change management and governance; ; • Managed Services used to provide skills and expertise on an on-going basis as demand arises; • Manage your app developments freeing up valuable resources; ; Catalyst also support and train organisations in maximising the use of the these technologies effectively. Our training incorporates our unique Qlik implementation strategy, UDA, that is designed to make any Qlik application be:; • Scalable,; • Extendable,; • Provide ‘one version of the truth’ to your whole organisation; ; Our modular training approach caters to users of any skill level and is always by hands-on technical and pre-sales consultants.; We can tailor training to your team and their specific areas of interest. This tailored approach is possible because all our training is delivered by experienced Consultants.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Catalyst provides a straightforward procedure for off-boarding. Initially, the client must provide one month's notice to cancel in writing. Off-boarding will begin with a termination of service(s) meeting to agree off-boarding steps, which may include:; - Return of data; - Deletion of environments (hosting); - Removal of shared storage (access); - Agree ongoing communications; - Audit (as required); ; The format of the data would be agreed in advance to ensure there is a smooth transition of the service being provided.
• End-of-contract process: Costs would be dependent upon services required (if any).; At the end of our engagement, Catalyst will work closely with the client to understand and support the termination process.; Services for this would be charged on a time and materials basis, and may include:; - Data Extraction charges; - Licence charges; - Consulting and Technical Services charges; - Residual Managed Services charges; - Outstanding commitment charges (e.g. hosting fees)
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The service is HTML5 compliant and has been designed to work on any Mobile Devices and tablet devices.; ; All dashboard screens automatically render to the mobile and tablet screensize
• Service interface: Yes
• User support accessibility: EN 301 549
• Description of service interface: Qlik, Talend, DataRobot and Snowflake are web-based application with a number of different views to work in. In Qlik, Hubs are your starting point and where you will see all your apps. You can view and interact with apps in any hub. You create new apps in the Qlik Sense Enterprise hub.; ; In the Qlik Sense Enterprise hub, you can create, develop, publish, and consume apps, depending on the privileges assigned to you by your Qlik Sense administrator.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: All testing has been completed by the software vendor, Qlik, Talend, DataRobot and Snowflake.
• API: Yes
• What users can and can't do using the API: Qlik, Talend, Snowflake and DataRobot provides numerous APIs that support both front (UI) and back-end activities. Qlik provides a full .NET SDK, along with JavaScript libraries and server support via RESTful API end-points.; The APIs provide methods for creating connectors to external systems, extracting and importing, transforming, analysing and visualising data. Users can create additional controls for visualisation and maintain independent libraries if required.; Qlik components communicate via HTTPS and WebSockets, providing an easy method to set up, configure or change services or associated applications. Users can set up applications via both the standard API (via REST calls) or via a web interface (HTTPS).; Service APIs include the ability to configure, monitor or control proxies, repositories, service access and security (including APIs for user-directory maintenance). The JavaScript libraries provide browsers with the ability to handle selections, navigation, data formatting and visualisation and also create custom components to extend both front-end and back-end services.; In addition to .NET, Qlik also supports scripting tools/languages (such as R and Python) and the user-community provides open-source extensions in other languages including C++, C# and Go.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: All aspects of Qlik, Snowflake, DataRobot and Talend applications can be customised from the back-end APIs to the front-end user experience. Clients can tailor their own visualisations to suit end-user requirements. Web Developers can build tailored offerings so that analytics from within Qlik application dashboards can be integrated with other web based applications, mashups and/or websites. Catalyst have created Fusion BI a fully configurable web portal which provides analytics capability to external parties such as citizens, suppliers, regulators and customers. Qlik aims to be as open as possible with API's and all are documented.

Scaling

• Independence of resources: This is a privately hosted solution with no shared computing resource with other clients.; ; Catalyst sizes the hosting in accordance with planned usage to minimise any variations in the application performance.

Analytics

• Service usage metrics: Yes
• Metrics types: Interactive Governance dashboard and monitoring tools are included that provides visibility of Qlik, Snowflake, Talend and DataRobot performance, usage and license information.; ; Additionally, specific service reports can be provided upon request.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Qlik, DataRobot, Snowflake, Microsoft, VizLib, DataOpsLive, Inphynity, K4 and Talend

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: There are export facilities provided within the application and the formats are varied.; ; This functionality can be limited to specified users by the administrator(s).; ; Additionally, separate data export facilities of the client's data can be arranged to meet a specific format.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats: To be agreed between Catalyst and the client
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • JSON
  • ODBC and OLE/DB
  • XML
  • Web call
  • REST API
  • Many native drivers
  • HTML

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Hardware is backed by a 99.95% up time with the end service providing a 99.9% up time.
• Approach to resilience: Datacentre resilience is provided by Microsoft Azure.; Further details could be made available on request.
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Access is by Grant Only - Security rules are created by the administrators. Roles can be used group rules so user types can be defined (eg RootAdmin can do anything; ContentAdmin can only change content not structure).; ; We provide a standard method of minimum access required with access only provided when needed.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Catalyst are ISO9001 and ISO27001 compliant but not accredited, the Microsoft Azure data centres are accredited to ISO2000, ISO22301, ISO27001, ISO27017, ISO27701, ISO27018, ISO9001, SOC 1,2,3 WCG2.0 a full list can be found here: https://azure.microsoft.com/en-gb/overview/trusted-cloud/compliance/
• Information security policies and processes: Catalyst are ISO9001 and ISO27001 compliant but not accredited, the Microsoft Azure data centres are accredited to ISO2000, ISO22301, ISO27001, ISO27017, ISO27701, ISO27018, ISO9001, SOC 1,2,3 WCG2.0 a full list can be found here: https://azure.microsoft.com/en-gb/overview/trusted-cloud/compliance/
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All client system changes have to formally documented and fully regression tested to ensure no application conflicts.; ; All development changes are applied to a test environment first, then client UAT and sign-off will be is required before the changes are transferred to the live system.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We have an independent organisation to perform a monthly vulnerability scan, this report is reviewed with any issues or failures being rolled out to the environment. We have a regular 2-week patch cycle for both OS and Qlik product updates.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: All machines utilise Azure Security Center which offers integrated vulnerability assessment with a cloud agent. The agent will report and vulnerability which in turn provides vulnerability and health monitoring data back to Security Center. Our administrators are notified of any vulnerabilities for patching.
• Incident management type: Supplier-defined controls
• Incident management approach: We have a support desk accessible via telephone, email and online portal for all incidents, requests for advice and guidance. The support desk is constantly monitored.; ; We have a standard incident management process embedded within our support solution.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Depending upon the scope of the trial, Catalyst can provide a free evaluation copy of the software for use on-premise at the client's site or via our demonstration website. Trial periods are typically limited to 30 days, but extensions can be agreed.; ; Consultancy can be included upon agreement.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 5%
• Between £2,500,001 and £5,000,000: 5%
• Over £5,000,001: 5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 8c80f745-1406-4c15-a6ea-58e1e2ebee3c
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 86486a6b-de0b-4e1e-b4cc-dc69741f7fd7
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Content of the outreach activity is designed to suit the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mike.cawthorn@catalyst-it.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.