LIVEHYBRID LTD

Splunk Certified Consulting

LiveHybrid offers certified Splunk consulting to optimise your IT, security, and business performance. Our Splunk Certified and further Accredited experts provide comprehensive services including implementation, customisation, and support, leveraging Splunk and associated cloud platforms to transform data into actionable insights, enhancing operational intelligence across your enterprise.

Features

• Expert Splunk consulting for deployment and optimisation.
• Tailored app development for specific business needs.
• Seamless data integration from various sources.
• Dashboard publishing for shared insights across teams.
• Customisable visualisations for intelligence and reporting.
• Enhanced security posture with Splunk Enterprise Security.
• Actionable insights for informed decision-making.
• Predictive IT operations management with ITSI.
• Efficient Splunk cloud migration services.
• Comprehensive training to maximise Splunk utility.

Benefits

• Enhances decision-making with real-time data visualization and analytics.
• Streamlines operational processes, increasing efficiency and productivity.
• Reduces deployment times with expert-led, agile implementation strategies.
• Mitigates business risk with advanced security and threat detection.
• Lowers operational costs through efficient data management and analysis.
• Improves IT and network performance with targeted Splunk insights.
• Facilitates compliance and governance through comprehensive data oversight.
• Empowers teams with self-service analytics and dashboard publishing.
• Maximizes technology ROI with tailored Splunk training and support.

£899 to £1,599 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at will@livehybrid.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

732906885999160

Contact

William Searle
07808726871
will@livehybrid.com

Planning

• Planning service: Yes
• How the planning service works: LiveHybrid adopts a strategic, collaborative approach to help buyers plan the implementation of cloud hosting or software services, focusing on aligning Splunk solutions with the buyer's business goals and IT infrastructure. Our process begins with a comprehensive needs assessment to understand the specific challenges and opportunities within the buyer's environment. We then conduct a thorough analysis of the existing IT landscape to identify areas where Splunk can drive efficiency, enhance security, and provide actionable insights.; ; Our planning phase involves mapping out a detailed implementation strategy that includes selecting the appropriate Splunk products and cloud services, designing a scalable architecture, and outlining a clear roadmap for deployment and integration. ; ; To facilitate a smooth transition to the cloud, we provide guidance on data migration, system setup, and configuration, leveraging best practices and the latest innovations in cloud technology. Throughout the planning process, we emphasise knowledge transfer and capacity building, equipping the buyer's team with the skills and understanding necessary to maximise their Splunk investment.; ; By offering tailored advice and expert insights, LiveHybrid ensures that buyers are well-prepared to implement cloud hosting or software services that are robust, secure, and aligned with their strategic objectives.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: LiveHybrid specialises in facilitating smooth migrations to Splunk Cloud and/or between public cloud infrastructure services, ensuring minimal disruption and optimal performance. Our approach is tailored to meet the unique needs of each buyer, leveraging our deep expertise in Splunk and cloud technologies. We begin with a comprehensive analysis of the existing infrastructure to identify the most efficient migration path while preserving data integrity and security.; ; Our team meticulously plans the migration process, focusing on compatibility checks, data preparation, and system dependencies to ensure a seamless transition. We prioritise a phased migration strategy, allowing for testing and adjustments at each step, minimising risk and ensuring continuity of operations.; ; Throughout the migration, LiveHybrid provides detailed documentation and support, offering training to empower the buyer's team with the knowledge to manage their new cloud environment effectively. We also implement best practices for cloud security, compliance, and optimization, ensuring the buyer leverages the full potential of cloud scalability and flexibility.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Splunk Cloud
  • Splunk Enterprise
  • Splunk ITSI
  • Splunk Enterprise Security
  • Dashpub
  • Amazon Web Services (AWS)

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: LiveHybrid employs a rigorous quality assurance and performance testing regime to ensure our Splunk services meet the highest standards of reliability and efficiency. Our methodology integrates thorough testing protocols across all stages of service delivery. We commence with a detailed assessment of our clients' systems to define bespoke quality benchmarks and performance metrics and take sample datasets to ensure that data integrity is maintained at all times.; ; Utilising Splunk’s powerful data analytics capabilities, we are able to monitor and analyse the performance of the deployment in real-time. This enables us to identify any deviations from expected performance levels swiftly. Depending on the scenario we are able to implement testing suites using tools such as PyTest to give a longer lasting test setup even after the work is completed.; ; Performance bottlenecks and potential quality issues are proactively addressed through continuous feedback loops, allowing for prompt optimisations. Moreover, we engage in regular review cycles to refine our testing strategies and ensure they evolve in line with emerging technologies and client requirements.; ; By embedding quality assurance and performance testing deeply into our service lifecycle, LiveHybrid provides Splunk solutions delivering unparalleled value and operational intelligence to our clients.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: LiveHybrid offers comprehensive support for cloud hosting and software services, specialising in the deployment, management, and optimisation of Splunk within cloud environments. Our support extends across a variety of cloud platforms, including AWS, Azure, and Google Cloud Platform (GCP), ensuring our clients benefit from a flexible, secure, and scalable cloud infrastructure tailored to their specific needs.; ; Our services include:; ; * Cloud Deployment and Configuration: Setting up and configuring Splunk in the cloud to leverage the full scale and flexibility of cloud computing.; * Cloud Migration: Assisting clients in migrating their existing Splunk setups to the cloud, ensuring a seamless transition with minimal downtime.; * Managed Cloud Services: Providing ongoing management and optimisation of Splunk environments within the cloud, including performance tuning, updates, and security management.; * Cloud Security and Compliance: Implementing robust security measures and compliance protocols to protect data and meet regulatory requirements.; * Custom Integration and Development: Developing custom Splunk applications and integrations to enhance functionality and fit within a cloud-based ecosystem.; ; Through our expert support, LiveHybrid ensures that clients maximise their investment in cloud hosting and software services, driving efficiency, innovation, and competitive advantage in their operations.

Service scope

• Service constraints: LiveHybrid's consultancy services are primarily delivered remotely, offering flexibility and efficiency. However, our consultants can travel within the UK for on-site engagements if arranged in advance between the payer and LiveHybrid. It's important for buyers to consider that on-site support may incur additional costs for travel and accommodation. Furthermore, our remote support and consultancy services are conducted during standard UK business hours, with extended support available upon request and agreement. Any specific project or service may have unique requirements or limitations, which will be discussed and outlined in the service agreement to ensure clarity and alignment with client expectations.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: During weekdays, our team is committed to acknowledging questions within 1 to 4 hours, with a detailed follow-up or resolution plan typically provided within 4 hours of the initial query. For weekend inquiries, response times may vary as standard support is primarily available during UK business hours, Monday through Friday. However, clients with out-of-hours support packages can expect faster response times, even on weekends. Specific response times for weekend support are outlined in our service level agreements, tailored to meet the needs of our clients.
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: LiveHybrid offers varied support levels to suit diverse needs:; ; Standard Support: UK business hours support via email and phone, acknowledging inquiries within 4 hours. Ideal for clients needing basic support.; ; Enhanced Support: Adds a technical account manager for personalised service and faster response times, including out-of-hours support.; ; Premium Support: Our top tier, offering 24/7 access to a cloud support engineer and all benefits of Enhanced Support, for critical operations needing constant support.; ; Costs vary by level, with Standard included in our services. Enhanced and Premium incur additional fees, detailed in service agreements. Enhanced and Premium provide a technical account manager or cloud support engineer, ensuring expert, rapid resolution.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  LiveHybrid is committed to fighting climate change and integrating environmental sustainability into every aspect of our business, from daily operations to the services we provide. Our approach encompasses a comprehensive strategy aimed at reducing our carbon footprint, influencing our ecosystem, and working towards net zero greenhouse gas emissions.; ; Reducing Carbon Footprint: We prioritise remote working and digital collaboration tools to minimise travel-related emissions. For essential travel, we encourage the use of public transportation and staff use Electric Company Vehicles to travel to customer locations where necessary. ; ; Sustainable Operations: Remote employees utilise Smart energy products and services including energy-efficient lighting and climate control systems to reduce our energy consumption. Our commitment extends to recycling programs and minimizing single-use plastics, promoting a culture of sustainability within the workplace.; ; Influencing Our Ecosystem: We engage with our staff, suppliers, customers, and the community to advocate for environmental protection and sustainable practices. This includes:; ; Hosting workshops and training sessions on sustainability practices in IT.; Encouraging suppliers and partners to adopt green policies and reduce their environmental impact.; Offering consultancy services that help clients optimise their IT infrastructure for energy efficiency, thereby reducing their carbon footprint.; Community Engagement and Support: LiveHybrid supports environmental initiatives through volunteer programs and donations. We encourage our employees to participate in community-based environmental projects, fostering a collective effort towards environmental stewardship.; ; By integrating these practices, LiveHybrid not only strives to mitigate its own environmental impact but also aims to influence positive change among our staff, suppliers, customers, and the wider community. Our goal is to lead by example, demonstrating that sustainable business practices are both feasible and beneficial in the fight against climate change.

  Covid-19 recovery

  Recognising the pandemic's significant economic and social toll, we are always on the look out to upskill those unemployed due to COVID-19, preparing them for new careers within the digital economy.; ; Understanding the profound effects on mental and physical health, LiveHybrid promotes wellness programs and flexible working policies that prioritise employee well-being. Our commitment extends beyond our workforce, offering support to those in our community facing isolation or health challenges by collaborating with local health initiatives to reduce the strain on healthcare services.

  Tackling economic inequality

  LiveHybrid is dedicated to fostering economic growth by creating new businesses, jobs, and skills in line with our contracts. We actively support entrepreneurship through mentoring and community groups, offering both expertise and resources to help the wider community. We are always looking for opportunities to generate employment opportunities in deprived areas and for those facing employment barriers, with a focus on sectors experiencing skills shortages.; ; We are actively investigating partnerships with educational institutions and vocational training programs, to facilitate training schemes that not only address current skills gaps but also equip individuals with recognised qualifications for future employment in high-growth industries. LiveHybrid’s commitment extends to our staff, suppliers, customers, and communities, encouraging them to engage in continuous learning and development. This holistic approach ensures the delivery of our contracts contributes meaningfully to creating sustainable employment and fostering a skilled workforce ready to meet the challenges of tomorrow’s economy.

  Equal opportunity

  As a small, family-operated business, LiveHybrid aspires to set a standard for inclusivity and equality within the tech industry. Recognizing our unique position, we are committed to exploring and identifying opportunities to promote equality in employment, skill development, and remuneration as we grow.; ; We understand the importance of supporting the development of new skills relevant to our contracts. As we expand, our goal is to support not just our own progression but also to facilitate opportunities for individuals from disadvantaged or minority groups, aiming to offer pathways into higher paid and skilled work.; ; LiveHybrid is also dedicated to ethical practices, aspiring to vigilantly identify and manage the risks of modern slavery and human trafficking within any future supply chains. As our company evolves, we intend to influence not only our staff but also our suppliers, customers, and the wider community to support disabled individuals and tackle workforce inequality.; ; By laying the groundwork for these practices now, we hope to grow LiveHybrid into a beacon of equality and fairness in the tech sector, demonstrating that size is no barrier to making a meaningful impact.

  Wellbeing

  At LiveHybrid, nurturing health and wellbeing stands at the core of our business ethos, even as a small team. We are committed to fostering an environment that supports both the physical and mental health of our contract workforce. This commitment extends beyond just our immediate team to influence our partners, suppliers, and customers.; ; Supporting Health and Wellbeing:; ; We actively encourage regular breaks, flexible working hours, and the importance of work-life balance to mitigate stress and burnout.; As we engage with others, we advocate for similar practices that prioritize wellbeing, aiming to inspire our network to adopt health-positive workflows and environments.; LiveHybrid plans to implement regular virtual meetups focused on wellbeing, offering a space for sharing experiences and strategies to enhance mental health.; Improving Community Integration:; ; Our vision includes co-designing services with community input, ensuring that our work reflects and supports the needs and wellbeing of the communities we serve.; We aim to leverage our contracts as platforms for community engagement, fostering stronger, integrated communities by involving local voices in our project planning and execution.; As we grow, influencing our network to consider community integration and support in their operations will be a priority, promoting a collective effort towards more cohesive and resilient communities.; While still aspirational given our current size, these initiatives reflect LiveHybrid’s commitment to health, wellbeing, and community integration as fundamental values we strive to embody and promote through all aspects of our work.

Pricing

• Price: £899 to £1,599 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at will@livehybrid.com. Tell them what format you need. It will help if you say what assistive technology you use.