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Endpoint Automation Services

UiPath and Druid AI Licences and Services

UiPath Licences and Professional Services
Druid AI Licences and Professional Services

Features

  • automation
  • Artificial Intelligence
  • uipath
  • RPA
  • Druid AI

Benefits

  • time efficiency
  • cost savings
  • scaling with technology

Pricing

£9,000 a licence a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@easuk.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 3 3 1 9 6 0 7 3 9 5 0 1 4 9

Contact

Endpoint Automation Services Phil Lewis
Telephone: 07703472195
Email: info@easuk.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
None
System requirements
You can utilise your own software licenses

User support

Email or online ticketing support
Email or online ticketing
Support response times
2 hours
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Standard: P1 = 2 hours, P2 = 8 hours, P3 = 8 hours. £4,600 Per annum

Premium: P1 = 2 hours, P2 = 8 hours, P3 = 8 hours. £24,600 Per annum. Account Manager

Enterprise: P1 = 1 hour, P2 = 4 hours, P3 = 4 hours. £38,400 Per annum. Account Manager, Strategic Manager
Support available to third parties
No

Onboarding and offboarding

Getting started
Onsite/remote workshops
Service documentation
No
End-of-contract data extraction
N/A
End-of-contract process
N/A

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Application to install
No
Designed for use on mobile devices
No
Service interface
No
User support accessibility
WCAG 2.1 A
API
No
Customisation available
No

Scaling

Independence of resources
N/A

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
UiPath

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
N/A
Data export formats
  • CSV
  • ODF
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
N/A
Approach to resilience
N/A
Outage reporting
Public Dashboard

Identity and authentication

User authentication needed
No
Access restrictions in management interfaces and support channels
N/a
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
CQS Ltd
ISO/IEC 27001 accreditation date
12th August 2022
What the ISO/IEC 27001 doesn’t cover
N/a
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Our ISO27001 Information Security Policy is part of staff onboarding and annual training. Escalation route is also defined within the documentation

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
N/A
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
N/A
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
N/a
Incident management type
Supplier-defined controls
Incident management approach
N/a

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
Yes
Connected networks
Health and Social Care Network (HSCN)

Social Value

Social Value

Social Value

Tackling economic inequality

Tackling economic inequality

"Our approach to ensuring local community benefits from Intelligent Automation (IA) projects is multifaceted and includes economic, social and environmental aspects. Economic benefits include upskilling staff within the approved organisation through training and workshops in IA and reducing the likelihood of future services being outsourced to businesses outside the region. We also prioritise supporting local small and medium-sized businesses (SMEs) in the area around our headquarters. We invest in local people by establishing close ties with local educational institutions and offering apprenticeship opportunities to young people in the area.
On the social aspect, we actively engage in fundraising and promoting awareness for charitable organisations that align with the approved organisation's existing social value provision. We also pride ourselves on the intrinsic social value that IA provides and have offered our services at cost in the past to non-profit organisations such as Britten Pears Arts and Christie NHS Foundation Cancer charity.
From an environmental standpoint, we encourage home working for staff to reduce miles driven and carbon emissions. We also promote a cycle to work scheme and car sharing initiative, carry out virtual meetings, and have transitioned into a paperless office. We use state-of-the-art equipment that helps reduce energy usage, engage with local businesses to provide services to reduce travel-related carbon emissions and have implemented office insulation, light timer switches, and a smart thermostat to minimize electricity usage. Our social value efforts are closely monitored by our Co-Founder Phil Lewis and reported regularly to ensure alignment with contract KPIs."

Pricing

Price
£9,000 a licence a year
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@easuk.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.