KONSOLUTE LTD

AI Governance: Secure Microsoft Copilot Operations & Guardrails

Ensure secure and efficient AI adoption across your organisation. We establish robust frameworks for data privacy, risk management, and ethical use while optimising Copilot performance. Our approach balances innovation with compliance, empowering your workforce to use AI tools confidently while protecting sensitive corporate assets and maintaining strict regulatory standards

Features

• AI ethics and responsible use policy development
• Data privacy and residency compliance auditing
• Copilot readiness and technical infrastructure assessment
• Sensitive data discovery and automated labelling
• Custom prompt library and engineering support
• AI usage monitoring and performance analytics
• Security guardrail configuration for large language models
• Role-based access control and permission management
• Ongoing AI operational support and licence optimisation
• Third-party AI risk and vendor assessment

Benefits

• Reduces business risk and costs through strict security frameworks
• Eliminates unauthorised data exposure using automated sensitivity labelling
• Accelerates AI tool deployment with pre-configured governance guardrails
• Strengthens regulatory compliance via automated reporting and auditing
• Increases AI output quality through optimised prompt engineering guidance
• Minimises shadow AI usage by identifying unapproved external tools
• Optimises licence utilisation to reduce unnecessary cloud spending
• Protects corporate intellectual property from external AI training models
• Streamlines user access management for secure cross-departmental collaboration
• Shortens security incident response with real-time monitoring tools

• Education pricing available

Service documents

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@konsolute.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

733631156723563

Contact

Konsolute Government Procurement
+44 20 8152 4102
sales@konsolute.com

About your service

• Service categories:

  Cloud Support Services

  Set Up and Migration

  • Service optimisation/right sizing
  • Other

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Yes
• Support response times: Our standard response times differ at weekends. Core support hours operate Monday to Friday from 08:30 to 18:00, during which priority incidents follow our defined SLA response targets. Weekend support is available; however, response times may be longer and follow an extended SLA window. Full weekend response times and escalation paths are detailed in our Service Definition.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AAA
• Web chat accessibility testing: We use HaloITSM for our web-chat. HaloITSM provides full keyboard navigation, high-contrast modes, and has undergone assistive-technology user testing. The live-chat and self-service portal conform to WCAG 2.1 accessibility standards
• Support levels: We provide tiered support tailored for public-sector requirements.; Our service includes Level 1, Level 2, and Level 3 support. A named technical lead is assigned to oversee service quality and escalations. Support is available during core business hours, with extended and weekend response times operating under adjusted SLAs. Full response and resolution times are detailed in the Service Definition and are fully customisable.
• AI chatbot: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Pricing

• Discount for educational organisations: Yes

Architecture roles

Enterprise architect

Role level	UK Rate	Offshore Rate
Enterprise architect	£1,100.00
Senior enterprise architect	£1,500.00
Lead enterprise architect	£1,750.00
Principal enterprise architect	£2,000.00

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 633ce8e3-0f5c-48f9-af17-f3957b2b8652
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: D1a9172f-0bae-4b4d-ab05-d755e385dd8b
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

Service documents

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@konsolute.com. Tell them what format you need. It will help if you say what assistive technology you use.