VALAMIS LEARNING UK LIMITED

Valamis Learning Solution

Valamis is a complete learning solution that combines LMS, LXP, LRS, Content Authoring and eCommerce. It enhances the traditional LMS with intuitive, learner-centric and engaging experiences. Partnering with clients, Valamis provides pedagogical consultancy, augmenting teams to ensure exceptional value realisation in learning projects from start to finish.

Features

• Learning Management System (LMS) and Learning Experience Platform (LXP)
• Extensive Integration Ecosystem, SSO and API
• Content Authoring capability. Full xAPI and SCORM compliance
• Learning Record Store (LRS). Real-time data analytics and visualisations
• eCommerce with Worldpay and Stripe integration
• Event management for webinar and in-person training
• Skills management tracking and development driven by structured Learning Paths
• Multi-tenant architecture serving extended enterprises
• AI/machine learning engines driving personalised learning
• Mobile learning via native mobile app for iOS and Android

Benefits

• Manage and ensure compliance at work
• Learn anytime, anywhere with a fully responsive, native mobile app
• Identify, address and close skills gaps organisation wide
• Facilitates onboarding, up-skilling and re-skilling, training and career development
• Personalised learning increases efficiency and enhances learning engagement
• Learning consultancy and pedagogical support as standard
• Cost and time efficiencies through AI personalisation
• Instance analytics and data visualisation across hierarchical levels
• Author, edit and publish content in real-time

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nicola.cox@valamis.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

735237727677916

Contact

Nicola Cox
07966099861
nicola.cox@valamis.com

About your service

• Service categories:

  Applications

  Collaborative

  • Enterprise community
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: The Valamis Learning Solution is built on a Microsoft Azure cloud architecture therefore there are no constraints that buyers should know (other than those listed by Microsoft; documentation readily available on Microsoft’s own webpages). Valamis shall use its best efforts to ensure that any planned downtime (for maintenance, patches, upgrades, hardware configurations). Deliveries are automated, with a small maintenance break, usually max 30 minutes, is scheduled to happen once per week. This break is between 05:00 and 06:00 UTC.
• System requirements:
  • Latest models of browsers including Chrome, Firefox, Edge and Safari
  • For Mobile App use, IOS 14.1 or Android 11

User support

• Email or online ticketing support: Yes
• Support response times: The subscription incudes a standard SLA offering 24/7 email and phone support with response times within 3 hours for critical issues and within 6 hours for medium and low priority issues. This support is for administrators and super users. A Critical Response SLA is available at an additional costs, offering Critical issue response within 1 hour, and Medium and Low issue response within 3-house. Incidents are managed through a ticket process, escalated if necessary, and tracked via Zendesk, where you can provide input and monitor progress.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: No
• Support levels: Valamis’ subscription offers a comprehensive support SLA (response times: 3 hours – critical, 6 hours – low) which encompasses 24/7support and maintenance services via email and phone, along with access to Zendesk. This ticket management system enables you to comment, provide additional information, and monitor the resolution progress of your tickets. The subscription also grants you access to our dedicated technical and product teams, ensuring that your issues and promptly addressed. During the implementation phase, a dedicated Solution Delivery Manager (SDM) leads your project delivery and coordinates with technical experts. After launch, a Learning Solution Partner (LSP) is assigned to you, spearheading value realisation and serving as the primary support contact for your administrators and super users. For those seeking enhanced support, a critical SLA is available for an additional 50% of the annual subscription fee. This premium option offers expediated SLA support, reducing response times to a maximum of 3 hours for standard and 1 hour for critical issues.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Each customer is paired with dedicated Solution Delivery Manager (SDM) who’s job is to manage the Delivery Process through Concept to Development to Launch ensuring the platform is designed and delivered to your use cases. Supporting this process is a Learning Solution Partner (LSP) who is in charge of ensuring the platform is learner ready at launch and then help you realise its value. During the implementation phase, the LSP holds hands-on training and open Q&A sessions for administrators, who also have access to Valamis Centre of Excellence (CoE), an on-demand video-focussed product training academy. The CoE offers comprehensive coverage on key topics for administrators and content creators, including user creation, developing learning paths, content creation tools and analytics. Presented in concise, easy-to-follow short-form videos, the materials empower users to quickly grasp essential knowledge, enabling them to confidently and independently perform administrative tasks. By the end of this process, administrators and super users will be proficient Valamis administrators, achieving Administrative Certifications through our Administrative Learning Paths in CoE. The process is documented and available for future reference. Additionally, customers have access to a live quarterly webinar highlighting new features and their use and providing Q&A opportunity with Valamis product managers.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Valamis support the extraction of data via XAPI statements in JSON format its learning transcript tool. At the end of the contract this can be carried out by user or in a large data using dump process.
• End-of-contract process: At the end of the contract term, customers can export their content (learning modules) and xAPI statement without additional cost. The environment is then shut down on the agreed date. As an additional fee, Valamis can provide support for this process, e.g. content management, ramp-down process, documentation or reporting activities. Further analytics and learning consulting services are also available. These can be agreed either for an hourly rate or an agreed fixed project fee.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: TBC

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Valamis’s Learning Solution works with all modern browsers on desktop computers, tablets and mobile devices. In addition to the web app, a native Valamis Mobile App is available for download for Apple iOS and Android platforms.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Valamis’s Learning Solution works with all modern browsers on desktop computers, tablets and mobile devices. In addition to the web app, a native Valamis Mobile App is available for download for Apple iOS and Android platforms.
• Accessibility standards: None or don’t know
• Description of accessibility: Tbc
• Accessibility testing: Valamis has regularly conducted manual and automated WCAG XX compliance testing. Testing is carried our using Screen reader tools.VoiceOver for Mac and NVDA for Windows. If any issues are flagged during the testing, Valamis immediately puts a plan in place to rectify the issues in contractual form with the customers.
• API: Yes
• What users can and can't do using the API: Valamis API is a secure REST-based API that allows 3rd party systems to interact with Valamis. It allows the systems to interact with Valamis. It allows the systems to interact with Valamis for example regarding learning paths, training events, courses, learning modules, certificates and recommendations. There are functions for both reading data from Valamis and updating Valamis data. It allows for example the systems to pull the information on learning paths, learning modules, and training events for external catalogues, enrol people in learning paths, and get the progress and completion statuses for learning paths. For reading and writing data into the Valamis Learning Record Store (LRS), we provide a standard LRS API for sending your xAPI statements into Valamis LRS or pulling learning data from it. This API implements the ADL’s xAPI standard interface and is supported by any xAPI supported platform. In addition to the Valamis API and LRS API, the user provisioning and synchronisation can be done using our standard SCIM (System for Cross-Domain for Identity Management ) API.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The Valamis Learning Solution is a fully customisable and highly scalable platform built around customer needs. The site structure and pages, pages layouts, tools used and all content and learner management structures are fully customisable. These are controlled by admin rights and changes made by admin users will impact all learners in the platform. Valamis has an advanced and secure system of users, roles and permission rights which allows the granularity to define every role and its permissions. It also grants and prevents access e.g to specific content, sites, features. Admin users can configure these permission rights based on simple to follow system screens with check box options to permit or demy access (system functionality or content access). Valamis user experience (UX) design and implementation teams can design and build a brand-specific look and feel for the solution, to match Customer or Marketing brand standards, and enhance the learner engagement. This is achieved in partnership with the Customer.

Scaling

• Independence of resources: Valamis is a multi-tenant service, which means that multiple Customer deployments and Virtual Machines (VMs) are stored on the same environment. To manage this, Valamis has autoscaling and continuous monitoring in place. Valamis used built in logical isolation, tenant ID, to segregate each Customer’s data from the data of others. Segregation provides the scale and economic benefits of multi-tenant services while rigorously preventing Customers from accessing one another’s data.

Analytics

• Service usage metrics: Yes
• Metrics types: Valamis offers easy-to-use reporting with export capabilities and external tool integration for enhanced data analysis.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: The Azure Database for PostgreSQL service uses the FIPS 140-2 validate cryptographic module for storage encryption of data at-rest. Data, including backups, are encrypted on disk, including the temporary files created while running queries. The service uses the AES 256-bit cipher included in Azure storage encryption and the keys are system managed. Storage encryption is always on and can’t be disabled.
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Valamis support the extraction of data via Xapi statements in JSON format using its learning transcript tool.
• Data export formats: Other
• Other data export formats:
  • JSON
  • Zip
  • XAPI
  • PDF
• Data import formats: Other
• Other data import formats:
  • API/SSO Integrations used at an organisation level for data imports
  • Individual users are restricted for data security purposes

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Private Network

Availability and resilience

• Guaranteed availability: Valamis commits to maintaining the Product’s availability rate 99.9% continuously throughout the year, calculated monthly. This rate excludes any planned downtime required for updates, changes, or fixes to the Product. Valamis ensures that such planned downtime is kept to a maximum of 4 hours per month. The maintenance window shall be scheduled and communicated in advance by Valamis. Valamis shall not be liable for any such downtime attributable to the Customer’s systems or actions, Third Party Products, or other similar facts that are not within the Supplier’s control.; ; In case the Product’s availability rate is less than 99.9% to reasons attributable to Valamis only, the Customer shall be entitled to claim service credits from the Supplier as follows:; 99–99.89% – 5% Service Credit; 98–98.99% – 10% Service Credit; <98% – 15% Service Credit; ; The service credits are calculated from the fixed monthly fee of the month in question when the incident occurred.
• Approach to resilience: Valamis uses Azure AKS services with automated scaling options. High Availability is achieved through usage of availability zones where services are distributed over separate physical datacenters with separate infrastructures. More information can be found in Microsoft’s documentation: https://azure.microsoft.com/en-us/overview/trusted
• Outage reporting: Planned breaks are communicated to the customers well before the time, via email, and the breaks are scheduled to be performed during agreed maintenance windows. We schedule the maintenance window for you in a way that it is outside your peak usage windows, such as during the night hours. Significant unplanned disruptions and outages are communicated to the customer via email and minor disruptions and outages are covered in regular SLA reviews with the customer. Unplanned outages are measured using Pingdom. If the Customer has reported an incident they will be able to track progress and resolution updates by Valamis’ ticketing system, Zendesk. In addition to this, the Customer’s dedicated Learning Solution Partner is available should further investigation or advice be needed.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Strict access control processes secure Company Data, ensuring only authorized personnel with legitimate business needs have access. There are two access types:; a) Service Access: through authenticated personal accounts, primarily for Valamis support staff and learning consultants. Additional SSO options are available by agreement. For local accounts, robust password policies adhering to industry standards are enforced.; b) Platform and Code Access: Access to Company Data requires authenticated personal accounts, with Azure AD and multi-factor authentication mandatory. Role-specific access is managed via Azure AD’s access package tool, with administrator activities strictly monitored and two-factor authentication essential for critical resource access.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Description of management access authentication: Single-Sign-On (SSO)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Valamis has implemented and maintains a documented and ISO/IEC 27001:2025 certified Information Security Management System (ISMS). This process defines the policies, procedures, administrative and technical safeguards to minimise security risks thus protecting its data against accidental or unlawful loss, access or disclosure or other misuse. The process is regularly reviewed and updated when required with changes being communicated to all relevant business stakeholders through appropriate internal channels
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Valamis has implemented and maintains a change management programme that meets or exceeds industry standards. This includes without limitation: maintenance, patches, data formatting changes, new deployments of code or systems, or for any work to restore services as the result of an Incident, where as “incidents” are intended events that are not part of the standard operation of the Services and cause an interruption to, or a reduction in, the quality of the Services, or events causing integrity or confidentiality issues on Company Data or Security Breaches.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Valamis conducts at least once per year an application Vulnerability Assessment and Penetration Test (VAPT) in collaboration with an external company. Thereafter, there are processes in place to manage and remediate any newly found vulnerabilities. Additionally, Valamis runs automated vulnerability tests using tools on each new Valamis version. Finally, automated weekly run code and library vulnerability tests have been implemented on Valamis delivery pipelines.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Valamis implements and maintains system event logging procedures (designed to meet/exceed industry standards) in the detection, investigation and response to suspicious activity in a timely manner. Logs are sent to a centralised repository and monitoring tools are in place to analyse them for possible/actual security breaches. Valamis provides an Audit Trail function that details administrative actions performed by learners of the platform e.g. important changes to course completion or enrolment status. Log files and audit trails are maintained as long as required under applicable law and in accordance with Valamis' retention policy. Response times are covered by Valamis SLA's.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Incidents are logged within a ticketing system, assigned a severity rating, and tracked to resolution. Documented escalation procedures for managing incidents are in place to guide the response (and mitigation activities), as well as procedures for the investigation into the root cause(s) of identified incidents. Valamis notifies Customers of confirmed incidents as established in the Agreement and in the Addendum for Security Breaches.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Valamis provides either a generic sandbox or branded trial environment depending on the customers’ requirements. Both demonstrate the user experience, platform functionality and example reports and analytics. They do not demonstrate custom system/content integrations. Access is granted for 2 to 4 weeks, depending on the customers’ usage requirements.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 2%
• Between £1,000,001 and £2,500,000: 2.5%
• Between £2,500,001 and £5,000,000: 3%
• Over £5,000,001: 5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Into Certification
• ISO/IEC 27001 accreditation date: Tuesday 7 October 2025
• What the ISO/IEC 27001 doesn’t cover: Our ISO/IEC 27001:2022 certification applies only to the development, production, and maintenance of the Valamis Learning Platform within the defined organisational scope.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: Yes
• Any other security certifications: SOC 2 assurance report

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Plans for positive actions with community groups.
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nicola.cox@valamis.com. Tell them what format you need. It will help if you say what assistive technology you use.