VE3 GLOBAL LTD

Cyber Operational Resilience Services

In an evolving threat landscape, security leaders need reassurance that they’re protecting the right parts of the business and investing in the correct tools and teams. We focus on innovative solutions for clients who are maturing their security capabilities through preparation, threat-led and risk-enabled security programs to improve cyber resilience.

Features

• Offering standardized and bespoke cyber operational resilience consulting
• "Advise" through innovative workshops on cyber defence enablement themes
• Cyber Operational Resilience (CORe) experience
• Cyber Resilience Accelerator (CRA)
• “Enable” client capabilities via skills development and program uplift
• “Transform” complex security challenges via bespoke architected solutions

Benefits

• Holistic strategic cyber defence advisory
• Security capability assessments with condensed client commitment to 8hrs
• Multi-skilled subject matter advisors from across VE3 Security
• Cleared security personnel
• Expert-led design-thinking advisory workshops
• Broad enablement themes across cyber defence
• Solution agnostic and impartial advisory partner
• Engages key business stakeholders to drive support for security investment
• Requirements gathering and defining

£175 to £850 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

736505728416504

Contact

Nikhil Alex
02045520840
prime@ve3.global

Planning

• Planning service: Yes
• How the planning service works: VE3's "Cloud Adoption Journey" service offers industry-specific, application, and infrastructure-enabled solutions to facilitate swift and secure migration to the cloud for our clients. We provide a comprehensive range of planning services aimed at defining the Cloud Adoption Journey, which includes tailored insights and strategies to prioritize business planning and actions for maximizing cloud-enabled results.; ; Our services encompass:; ; Cloud Strategy Definition: Assisting clients in defining their cloud strategy, including identifying opportunities, assessing risks, and outlining the roadmap for cloud adoption.; Application Migration Assessment and Planning: Conducting assessments to evaluate the readiness of applications for migration to the cloud, considering factors such as target environment features, application dependencies, investment preferences, and business timelines.; Infrastructure Assessment and Planning: Assessing existing infrastructure and designing a plan for migrating infrastructure components to the cloud, ensuring alignment with business objectives and technical requirements.; Throughout the process, we leverage a suite of industry-leading tools and methodologies, including:; ; Strategy and Business Case Development; Cloud Business Case Tool; IT Operating Model for Cloud; VE3's Cloud Readiness Assessment Framework; VE3's DevOps Maturity Model Assessment; Cloud Application Assessment Tools; Automated Application Discovery Tools; Intelligent Cloud Planning Tools
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: VE3's training approach is centered on the User Learner Experience, an evidence-based, best practice methodology that entails assessing specific training requirements and implementation considerations. We adhere to a structured approach encompassing continuous learning, knowledge sharing, and formal training initiatives.; ; We collaborate closely with stakeholders, engaging end-users and support staff to identify training needs effectively. Central to our approach is the development of a Training Strategy, which includes defining the Training Needs Analysis (TNA) and crafting Training Curriculums and Learning Journeys to formulate the Training Plan. This plan outlines the training delivery method, which is tailored based on factors such as the complexity of content, audience size, geographic distribution of end-users, and required proficiency levels.; ; Training delivery methods may include innovative approaches such as the 30-Day Challenge, Peer-to-Peer Learning, eLearning platforms, and Instructor Led Training sessions, selected based on appropriateness for the given context. Our goal is to ensure that training initiatives are engaging, effective, and aligned with the learning preferences and needs of our clients and their teams.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: VE3 offers comprehensive management of Journey to Cloud migration process, encompassing application modernization, development of new cloud-based applications, and transformation of architecture and Infrastructure. Our services facilitate transition to new technology operating model and organizational culture.; ; Our services cover the following:; ; Business Case/Value Realization; Security Enablement; SaaS Replacement; Application Modernization/Migration; Cloud Native Development; Cloud Infrastructure Enablement; Cloud Operations Transformation; Infrastructure Migration; DevOps Services; Cloud Migration Services; Cloud Application Modernization; PaaS Services; Cloud Infrastructure Transformation; Each service includes the following phases:; ; Discovery:; Application and Infrastructure Discovery; Relationship Mapping; Service Management Discovery; Assessment:; Assessment Framework; Analyze Applications/Database for Migration to Cloud; Classify Applications/DBs and mark dispositions; Prioritize target applications; Identify Pilot Candidates; Develop Roadmap; Design Target Operating Model; Workload Location Design; Backup and DR Design; Policy Design; Security Design; Service Management Design; Release:; Confirm Infrastructure-to-Application Mapping; Determine Remediation and Testing Needs; Complete Release & Scheduling; Testing:; Build Migration Workflow; Develop Application Remediation; Develop Infrastructure Remediation; Test Transformed Application; Document Code and Configuration Changes; Deployment:; Refine Automated Configuration Workflow; Hour-By-Hour Scheduling; Conduct Dry Run; Develop Rollback Plan; Migrate Configuration and Data to Destination; Execution:; Build Target infrastructure on Cloud; Automate migration process using appropriate tools; Facilitate Workload/Application Migration; Provide Executive Reporting on Deployment
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: VE3 provides a comprehensive suite of Quality Assurance Services that form the core of our delivery methodology. Our approach to quality assurance ensures that engagements are centered around delivering high-quality outcomes. This is achieved through a combination of personal accountability, well-established processes, rigorous quality controls, and continuous improvement efforts, with the Delivery Lead holding overall responsibility for delivering the desired outcomes for each service.; ; We emphasize proactive quality and risk management, integrating quality practices into our teams and fostering a culture of strong quality-oriented behavior in accordance with ITIL and CMMI standards. Our commitment to quality is reinforced through independent quality checks conducted via Quality Assurance Assessments, allowing for swift resolution of any issues. Additionally, we appoint independent Quality Assurance Directors, who are part of VE3's leadership team (at Managing Director level), with their performance directly linked to ensuring quality compliance.; ; VE3's Managed Test Service offers a comprehensive range of testing services aimed at driving solution quality throughout the system development lifecycle and beyond. This includes performance testing to validate that services meet key performance metrics such as response time, availability, and capacity requirements.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Other
• Other security testing certifications:
  • OSCP
  • OSCE
  • CISSP
  • CEH

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: VE3's Service Introduction (SI) framework offers a structured approach to manage introduction of new products or services, ensuring quality throughout delivery lifecycle up to including go live. We focus on implementing continuous service improvements at each stage of project to assure quality.; ; Our Shared Service Delivery encompasses a comprehensive range of offerings associated with live service provision, including incident and problem resolution, change and release management, configuration management, business continuity, user satisfaction.; ; At VE3's Newcastle Technology Centre, we boast an industry-leading 24x7 support capability for Cloud Hosting and Software Services. Our multi-layered approach includes state-of-the-art building control systems, comprehensive guarding, adherence to certified working methods and development practices.; ; Key certifications and accreditations held by the Newcastle Technology Centre include:; ; Secure accommodation compliant with requirements for handling data rated at SECRET; HMG "List X" accredited secure office area, equivalent to government marking of SECRET/TOP SECRET; ISO27001 certification for the physical location; ISO22301 certification for business continuity of client projects; ISO20000 certification for IT Service Management functions; Accreditation as a member of the UK Government's Cyber Essentials Plus scheme; Regular liaison with Special Branch for counter-terrorism measures; These certifications and accreditations underscore our commitment to maintaining high standards of security, resilience,service excellence.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: This would be dependent on the client requirements and agreed ‘response’ service level agreement (SLA). We operate a number of different bespoke SLA models across our client base.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: ServiceNow products are tested with the following assistive technologies: JAWS, NVDA and Voiceover. Further, VE3 can develop and deploy chatbots powered by Artificial Intelligence (AI) that can provide online web chat support (requirements dependant) at an additional cost. VE3 also utilise Skype for Business which can be another means of support but is reliant upon the customer also using a Skype for business solution.
• Support levels: Support services are flexible options available to our clients and can be agreed at the time of negotiation. We have three areas of contact: Email, Phone, and online self-service. This is a standard support service which is shared across multiple clients. Every organisation will have a technical account manager assigned. If you require dedicated support or support from specific locations, this will be at an extra cost.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Multiple partners. Refer to our additional resale terms and conditions.

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: EGAC
• ISO/IEC 27001 accreditation date: 06/01/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • ISO 22301
  • ISO 14000-1
  • ISO 22000-1
  • ISO 9000-1

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our G-Cloud service provision is deeply committed to fighting climate change, recognizing the urgent need for collective action to address environmental challenges. Here's how our services deliver against this social value theme: ; ; Environmental Sustainability in Operations: ; ; We prioritize running efficient operations to reduce emissions and minimize environmental impacts. This includes implementing energy-efficient practices, optimizing resource usage, and adopting renewable energy sources wherever possible within our data centers and infrastructure. ; ; Promoting Sustainable Practices: ; ; VE3 actively engages with our suppliers and clients to promote sustainable business practices. Through our services, we advocate for the adoption of environmentally friendly technologies, responsible sourcing, and waste reduction strategies, thereby reducing carbon footprints across the supply chain. ; ; Responsible by Design Framework: ; ; Our G-Cloud services adhere to a 'Responsible by Design' framework, ensuring that environmental considerations are integrated into the development and deployment of digital solutions. By prioritizing environmental protection and minimizing negative impacts, we strive to deliver sustainable outcomes for our clients. ; ; Training and Education: ; ; VE3 invests in training and education programs focused on environmental sustainability. Through initiatives like the Sustainability Quotient (SQ) training, we equip our teams with the knowledge and skills to adopt climate-smart behaviors and implement environmentally conscious practices in their work. ; ; Community Engagement: ; ; We actively engage with communities to support environmental objectives and promote climate action. By partnering with local organizations and stakeholders, we contribute to initiatives aimed at addressing climate change, such as tree planting programs, clean energy projects, and environmental education campaigns.

  Covid-19 recovery

  Our G-Cloud service provision plays a crucial role in supporting the COVID-19 recovery effort by facilitating resilience, adaptation, and innovation in the face of unprecedented challenges. Here's how our services contribute to the recovery process: ; ; Remote Work Enablement: ; ; VE3's digital solutions empower organizations to transition to remote work seamlessly. By providing secure and reliable cloud-based infrastructure, collaboration tools, and remote access solutions, we enable businesses to maintain productivity while ensuring the safety and well-being of their employees. ; ; Business Continuity Planning: ; ; We assist organizations in developing and implementing robust business continuity plans to mitigate disruptions caused by the pandemic. Our services include data backup and recovery solutions, disaster recovery planning, and resilience testing to ensure operational continuity in the face of unforeseen events. ; ; Digital Transformation Acceleration: ; ; VE3 accelerates digital transformation initiatives to help organizations adapt to the new normal. By modernizing legacy systems, implementing cloud-based technologies, and digitizing processes, we enable businesses to optimize efficiency, improve agility, and remain competitive in a rapidly evolving landscape. ; ; Healthcare Support Solutions: ; ; We provide specialized healthcare support solutions to assist frontline workers and healthcare organizations in responding to the COVID-19 crisis. This includes telemedicine platforms, patient management systems, and data analytics tools to enhance patient care, streamline operations, and support decision-making processes. ; ; Economic Stimulus through Innovation: ; ; VE3 fosters innovation and entrepreneurship to stimulate economic recovery in the aftermath of the pandemic. Through our G-Cloud services, we support startups, small businesses, and enterprises in developing and deploying innovative solutions that address emerging challenges, create new opportunities, and drive economic growth.

  Tackling economic inequality

  We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality: ; ; Access to Affordable Technology: ; ; We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy. ; ; Skills Development and Training: ; ; VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects. ; ; Support for Minority-Owned Businesses: ; ; We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities. ; ; Digital Inclusion Initiatives: ; ; VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity. ; ; Fair and Transparent Procurement Practices: ; ; We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

  Equal opportunity

  We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality: ; ; Access to Affordable Technology: ; ; We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy. ; ; Skills Development and Training: ; ; VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects. ; ; Support for Minority-Owned Businesses: ; ; We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities. ; ; Digital Inclusion Initiatives: ; ; VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity. ; ; Fair and Transparent Procurement Practices: ; ; We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

  Wellbeing

  Environmental Sustainability: ; ; We are committed to environmental sustainability as a core component of wellbeing. By prioritizing eco-friendly practices, resource conservation, and carbon reduction efforts in our operations and services, we contribute to creating a healthier and more sustainable environment. We prioritize the wellbeing of individuals and communities in all aspects of our G-Cloud service provision. Here's how our services contribute to enhancing wellbeing: ; ; User-Centric Design: ; ; VE3 designs our G-Cloud services with a user-centric approach, prioritizing usability, accessibility, and intuitive design. By focusing on the needs and preferences of users, we create digital experiences that enhance overall wellbeing by reducing frustration, stress, and cognitive load. ; ; Health and Safety Protocols: ; ; We implement robust health and safety protocols to protect the wellbeing of employees, clients, and partners. This includes adherence to strict security standards, data privacy regulations, and compliance with industry best practices to ensure the safety and integrity of our digital infrastructure and services. ; ; Promotion of Work-Life Balance: ; ; VE3 recognizes the importance of work-life balance in maintaining overall wellbeing. Through our G-Cloud services, we enable remote work, flexible scheduling, and collaboration tools that empower individuals to achieve a healthy balance between their professional and personal lives, leading to greater job satisfaction and wellbeing. ; ; Mental Health Support: ; ; We prioritize mental health support for our employees and clients by offering resources, programs, and initiatives aimed at promoting mental wellbeing. This includes access to counseling services, mindfulness training, stress management workshops, and employee assistance programs designed to support individuals in times of need. ; ; Community Engagement and Social Impact: ; ; VE3 actively engages with communities to address social determinants of health and promote holistic wellbeing. Through partnerships, philanthropic initiatives, and volunteer efforts, we support local organizations and projects focused on improving access to healthcare, education, housing, and other essential services that contribute to overall community wellbeing.

Pricing

• Price: £175 to £850 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.