Hartley McMaster Ltd

Posit Enterprise Planning, Training & Support

Provision of planning, training and maintenance support for Posit (formally RStudio) enterprise products: Posit Team, Posit Workbench, Posit Connect, and Posit Package Manager).

Designed to ensure you gain the maximum value from your deployed Posit products.

Features

• Scoping your Posit deployment to fit your needs and budget
• Integration of Posit products with existing ERP systems and databases
• Integration of Posit products with other tools including Tableau, PowerBI
• Support designing and implementing effective analytical workflows
• Training and development of analysts and data scientists
• Support migrating Excel / legacy models to R or Python
• Analytical Quality Assurance auditing
• Documentation of data models and data dictionaries

Benefits

• More effective planning through the best use of data available
• Benefit from our 30 years’ experience building analytical models
• Integrated and automated modelling reduces errors and frees up time
• Models which can be readily extended or adapted if required
• Solutions built to leverage your existing cloud and legacy infrastructure
• Gain a better understanding of data quality
• Maximise the value gained from your investment in Posit products

£500 to £1,200 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at consultancy@hmcm.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

738090335124742

Contact

Tom Dewar
020 4583 4513
consultancy@hmcm.co.uk

Planning

• Planning service: Yes
• How the planning service works: We plan and run our projects using a combination of agile and waterfall approaches, with the balance depending upon the nature of the project.; ; Projects in which we are developing analytical models suit a more agile approach. Projects in which tasks are more predictable at the outset or have significant interdependencies – e.g. designing metrics, setting up data collections and implementing performance reporting – suit the waterfall approach.; ; In common, all projects will involve:; (1) Agreeing the scope and requirements; (2) Formulating a list of activities and identifying software, tool and data access requirements; (3) Establishing and maintaining a log of project risks & issues; (4) Scheduling the work as a sequence of work packages, activities and tasks; (5) Undertaking the work; (6) Reporting the findings and results
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Where training is required, we tailor courses to stakeholder requirements, users’ skill sets and the IT/development environment. This may include any combination of: ; (1) 1:1 or classroom training, virtual or in-person; (2) Handover presentation; (3) Written report; (4) User documentation; (5) Technical documentation
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We have experience setting up and migrating analytical models and APIs onto Posit products hosted on AWS, Azure and Google cloud platforms. We can migrate or re-implement analytical models, webs apps, APIs, interactive dashboards and automated reports onto Posit/RStudio-based analytical platforms using R, RShiny, Python and Docker. ; ; We recommend using Git in conjunction with either GitHub or Azure Devops to manage source control. With this we can support continuous (CI/CD-type) deployments if required.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality assurance (QA) is built into all our project plans.; ; QA checks are carried out by a senior consultant not otherwise involved in the project. A typical plan would include QA checkpoints at each stage, e.g. ; (1) Solution design. Validating the design will meet requirements with minimal risk.; (2) Implementation. Verifying the design is being effectively implemented.; (3) Testing. Confirming the test plan is effective.; (4) Final review / lessons learned.; ; Additionally, we are happy to comply with our customer’s internal quality assurance procedures.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Where required we can offer a package of extended maintenance and support tailored to the client’s needs.

Service scope

• Service constraints: Our services are not usually confined by the original development environment, methodology and tools. ; ; We can work alongside the customer or at our own offices and remotely. In exceptional cases, we may require access to specific customer tools or data sets.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Email or online ticketing, as appropriate to support contract. ; Next working day as standard; can be varied as appropriate to support contract.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Any ongoing maintenance and support arrangements will be tailored to client requirements and agreed during project specification.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our support for Posit’s analytical products enables analysts in public services to provides better information and analyses to decision makers. These make for better decisions, directly helping public sector organisations deliver on their objectives which can align with any of the social value themes outlined in PPN 06/20.

  Covid-19 recovery

  Our support for Posit’s analytical products enables analysts in public services to provides better information and analyses to decision makers. These make for better decisions, directly helping public sector organisations deliver on their objectives which can align with any of the social value themes outlined in PPN 06/20.

  Tackling economic inequality

  Our support for Posit’s analytical products enables analysts in public services to provides better information and analyses to decision makers. These make for better decisions, directly helping public sector organisations deliver on their objectives which can align with any of the social value themes outlined in PPN 06/20.

  Equal opportunity

  Our support for Posit’s analytical products enables analysts in public services to provides better information and analyses to decision makers. These make for better decisions, directly helping public sector organisations deliver on their objectives which can align with any of the social value themes outlined in PPN 06/20.

  Wellbeing

  Our support for Posit’s analytical products enables analysts in public services to provides better information and analyses to decision makers. These make for better decisions, directly helping public sector organisations deliver on their objectives which can align with any of the social value themes outlined in PPN 06/20.

Pricing

• Price: £500 to £1,200 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at consultancy@hmcm.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.