eSynergy Solutions Limited

Infrastructure as a Service (IaaS)

esynergy's Infrastructure as a service is a vendor agnostic service that provides consultancy on discovery, design, planning and implementation of an Infrastructure as a Service platforms to deliver applications to the cloud. Providing a detailed architecture and comprehensive analysis documents for implementation that will support the maintenance of the platform.

Features

• Detailed architectural design
• Detailed operational run-book for service management
• “Right-sizing” guidance on environment specification and capacity management
• Balance of cost, capacity and security requirements
• Application and operating systems inter-dependencies addressed
• Operational and support process
• Comprehensive design of target infrastructure and processes
• Further application development explored
• SalesForce, Hyper-V, VMWare, Oracle, Rackspace, HashiCorp
• Cloud providers: Amazon Web Services (AWS),  Azure, Google Cloud (GCP)

Benefits

• Documented design principles support customer service objectives
• Independent assessment based on good-practice and extensive experience
• Holistic consideration of target applications for the platform
• Opportunities to take advantage of the latest technologies raised
• Security vulnerabilities identified and mitigations described
• Implement a platform that supports your future strategy
• Address immediate needs with clear plan for future growth
• Flexible service works closely with development and support teams
• CAPEX vs OPEX
• Move away from legacy solutions architecture to scalable cloud-based architecture

£100 to £1,300 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rishi.sharma@esynergy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

738319850081428

Contact

Risha Sharma
07817 985 739
rishi.sharma@esynergy.co.uk

Planning

• Planning service: Yes
• How the planning service works: To be determined during discovery
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: CSP cloud adoption model

Training

• Training service provided: Yes
• How the training service works: To be determined with clients specific needs
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Discovery; Mobilise ; Migrate
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: To be determined with clients specific needs

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: To be determined from the Buyer discovery

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Within 30 minutes on weekday and weekends
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: To be completed

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Peers Quality Assurance Limited
• ISO/IEC 27001 accreditation date: 16/07/2021
• What the ISO/IEC 27001 doesn’t cover: Covers all aspects of information security
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  esynergy’s core value aligns closely with the UK Government's 25 Year Environmental Plan, reflecting a deep-rooted commitment to sustainability. Notably, esynergy has already achieved a carbon-negative position, showcasing its proactive approach to fighting climate change, highlighted by achieving a carbon negative position in 2021.; One of esynergy's significant contributions to sustainability is through our software engineering excellence, which has a substantial impact on energy consumption throughout the lifetime of platforms and digital services. This impact is achieved through several key strategies; Efficient code, Developer platform environments, GreenOps / DevOps excellence embedded into our ways of working, Data strategies and platforms that reduce duplication of storage.; For each Call-Off we will work with the Buyer to set principles for and execution of the above.; GreenOps is the practice of minimising the environmental impact of digital operations and IT infrastructure. This involves implementing sustainable practices throughout the lifecycle of hardware, software and data centre operations to reduce energy consumption, electronic waste and the overall environmental impact of digital operations ; Our company values of honesty, collaboration and growth mean that our teams are predisposed to this way of working and learning – the field of GreenOps is in its infancy and we will learn and grow together. ; Community engagement and education is also crucial at esynergy. We organise educational sessions with organisations like the Green Software Foundation and Microsoft’s sustainability with AI playbook, focusing on sustainable tech and green computing practices. These initiatives are customised based on the needs of stakeholders. ; We have a charitable collaboration with the London Wildlife Trust. We leverage this partnership to offer our customers engaging storytelling and fundraising initiatives that in turn help protect wildlife throughout the capital.

  Covid-19 recovery

  esynergy is deeply committed to supporting initiatives that foster economic growth and address the challenges faced by young individuals in the post-Covid landscape. ; Working closely with the Department for Education funded Social Enterprise "Founders and Coders," which focuses on equipping unemployed youth with digital skills, we aim to facilitate their transition into the workforce via an "employed consulting" model with our clients, fostering mentorship opportunities and potential full-time employment. ; This not only enriches our public service engagements with young talent but also nurtures essential employability skills and a public service ethos among the youth.; Our approach to delivering measurable public value on our engagements extends to identifying and leveraging productivity opportunities for our clients. ; With a keen eye on emerging technologies like Generative AI, we proactively integrate productivity enhancements into our service delivery, aligning with our clients' evolving needs and strategic objectives.; Our partnership with Hatch Digital gives our clients the opportunity to build internal capabilities.; By offering screening, training, and redeployment services, we empower public servants in non-technical roles to transition into digital delivery functions. This dual benefit of capability-building and reducing external consultancy dependency not only optimises operational efficiency but also mitigates the need for costly redundancy exercises, reinforcing our ethos of sustainable and impactful support for government initiatives.

  Tackling economic inequality

  esynergy is deeply committed to leveraging data-driven strategies to address and mitigate inequality in employment, skills development, and pay structures. Central to our diversity initiatives are targeted efforts toward racial and disability inclusion, as well as gender parity within the tech industry. ; We actively participate in initiatives such as; The Tech Talent Charter, Race at Work Charter, Working Forward pledge against maternity discrimination, The Disability Confident employer scheme. ; These commitments are reflected in our workforce demographics, where women constitute 44% of our staff and hold half of the leadership positions. ; We conduct annual audits to ensure a 0% gender pay gap and base salaries on merit and contribution, aligning with our core values of honesty, growth, and collaboration.; Our hiring and retention policies prioritise diversity and inclusivity, with a focus on increasing representation from disadvantaged or minority groups, which is currently at 23%.; We leverage platforms like BMEJobs and DiversityJobSite to actively promote diversity in recruitment. Additionally, we nominate deserving individuals for awards that recognise and support in-work progression for minority staff, such as the Women in Tech award.; Transparency and inclusivity are core principles at esynergy, ensuring that all employees and associates have equal access to development and social opportunities. Our ongoing initiatives, including the Be Extra campaign, Slack community updates, company wide meetups, monthly newsletters, and regular events such as our Tech Series, foster a supportive and collaborative work environment.

  Equal opportunity

  https://esynergy.co.uk/about/diversity-and-inclusion/; esynergy aligns closely with the diversity aims of initiatives like the Tech Talent Charter (TTC) and Race at Work Charter, aiming to foster inclusivity and diversity within the UK Tech sector. We envision a tech community that embraces individuals from diverse backgrounds and values their unique contributions in activities that include:; • Ensuring that all events have a 30% diverse speaker representation ; • Sharing activities and content across a broad range of community networks ; • Actively seeking referrals from our diverse community network ; • Ensuring the recruitment process includes a cultural interview ; • Working with our minority community on a 1:1 basis to maximise their personal brand awareness through industry recognized awards, content writing and speaking opportunities ; Our approach extends beyond internal efforts, we also actively involve our supply chain partners and community of associates in promoting diversity and inclusion. We promote equal opportunities by integrating inclusive practices into various aspects of our operations. We host monthly events like Be Equal and our Tech Series, along with lightning talks, focusing on inclusive upskilling and fostering diversity awareness.; Our commitment extends to onboarding new suppliers, where our Diversity Officer collaborates with their management to educate about diversity's importance and how it adds value. We challenge suppliers to enhance diversity within our engagements and the industry, offering expertise and platforms for inclusive strategies like training in hiring practices. ; Formal discussions on diversity and progress occur at biannual partnership reviews, emphasising its significance in our relationship dynamics, as reflected in our partnership Memorandum of Understanding. This approach drives our belief that diversity is not just a societal imperative but also a necessity for unbiased and innovative team dynamics.

  Wellbeing

  We prioritise supporting and encouraging wellbeing as part of our commitment to social value and personal growth. We cultivate a culture of self-care, offering activities like office yoga and physio sessions to help our teams prioritise their wellbeing. Our company policies and benefits reinforce this approach, including:; • Flexible family leave arrangements; • Hybrid working policy ; • Generous holiday policy; • Monthly wellbeing allowance for employees to engage in activities to helps with their wellbeing ; • Private medical cover for all our employees, including encouraging exercise and other preventative measures; • Support for mental health – WeCare services and access to counselling via health insurance policies; Recognising that a sense of value in one's work also contributes significantly to overall wellbeing, esynergy focus on delivering public value and our teams take pride in making a positive impact on society, fostering a sense of purpose and fulfilment. ; Additionally, our not-for-profit initiatives, such as working with charities like Marie Curie Cancer Care on digital and data challenges, exemplify our commitment to social impact beyond profit, further enhancing employee satisfaction and wellbeing.; https://esynergy.co.uk/our-work/private-sector/marie-curie/

Pricing

• Price: £100 to £1,300 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rishi.sharma@esynergy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.