Ada Mode

Nuclear New Build Cloud Data Engineering and Development Services

Ada Mode support industrial asset operators/owners, OEMs and government bodies with the development, adoption and deployment of data science, AI and machine learning to drive industrial decarbonisation. We build data pipelines, cloud environments, ETL services and bespoke applications for new civil nuclear facilities, including SMRs and AMRs.

Features

• AI/ML Model development, deployment and monitoring
• Application design and development
• Computer vision solution development
• LLM and NLP solution development
• Data engineering, data pipeline and ETL development
• Application hosting, management and model re-training
• Custom front end development
• Application integration and user support
• Civil nuclear regulatory compliance for digital systems

Benefits

• Underpin policy and investment decisions
• Demonstrate value through AI use cases
• Ensure regulator buy-in and collaboration
• Improve service provision, quality and organisational efficiency
• Solve problems fast and scale to production efficiently
• Tackle complex operational problems at pace
• Communicate results easily across the whole organisation
• Support engineering, design and development decisions
• Explore policy and governance options and scenarios

£0 to £2,000,000 a transaction

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jacklewis@ada-mode.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

738496865532467

Contact

Jack Lewis
07792712856
jacklewis@ada-mode.com

Planning

• Planning service: Yes
• How the planning service works: We operate a 3 phase approach to the creation of AI adoption strategies and roadmaps comprising the 'discover', 'define' and 'deliver' stages. This enables us to establish a detailed understanding of the status quo with the organisation which we use as the foundation for developing the strategy. The discovery phase comprises stakeholder interviews, data review, operational review governance review, technology review and regulatory review. We then define a set of objectives, enablers and specific actions to form the structure of the strategy. This is then delivered through the implementation plan.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Ada Mode supports customers with AI adoption through close collaboration with internal teams to provide training in AI, ML, data science, data engineering, data visualisation, cloud computing and industrial application development. ; ; We are able to support and tailor training across all areas of the organisation to support leadership teams with the strategic implementation of AI and ML capabilities, through to working with operators on the deployment and maintenance of specific applications. ; ; Ada Mode is experienced in supporting AI and ML adoption in large, industrial and highly regulated organisations. We work closely with the customer's workforce to ensure we create a sustainable internal capability.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Ada Mode helps customers with establishing highly secure cloud environments designed to handle industrial data, with the ability to host performant and efficient ML and AI models.; ; Ada Mode helps to establish customer's cloud computing environments and, where specific applications are developed in Ada Mode's Atlas platform, we have a dedicated on-boarding process. Ada Mode supports with data pipeline development, data engineering and ETL establishment in the cloud.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Ada Mode have a robust QA process, accredited and audited by ISO9001 and ISO27001. Our development process comprises routine testing for quality and performance with success determined by a combination of internal metrics and external metrics defined in collaboration with the customer.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Ada Mode provide on-going support for customers across a range of cloud environments, data infrastructures and application landscapes. We are able to support and maintain cloud data pipelines, monitor model health, manage model retraining, and augment solutions with additional features. Ada Mode also provide on-going support for specific applications, either developed by the customer or through Ada Mode's Atlas platform.

Service scope

• Service constraints: No constraints

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Ada Mode provide 24/5 support through email with a target response time of <12hours. Ada Mode can provide additional support if required at extra cost.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Web support provides an interface between the customer and Ada Mode to facilitate faster response to technical queries, if requested by the customer. Web chat is accessed through the Atlas platform, or through Ada Mode's dedicated chat service.
• Web chat accessibility testing: None
• Support levels: Standard support is provided through email, phone or web chat with a target response time of <12hours Mon-Fri. Faster support can be provided if required on a case-by-case basis, at extra cost. Each project is assigned a technical account manager as standard.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 23/10/23
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: List N

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Ada Mode exist to accelerate industrial decarbonisation through the application of data science and AI. Our work increases the efficiency and cost-effectiveness of low and zero carbon power generation and industrial operations. We ensure that new staff are aligned to this core value and can demonstrate a clear commitment to fighting climate change during the recruitment process. Ada Mode are ISO14001 accredited.; ; Ada Mode developed a wind turbine health monitoring platform, Windscope, which has now spun out into it's own business.

  Tackling economic inequality

  As a small, growing company we strive to create jobs in engineering and data science and specifically target recruitment from in and around our two office hubs - Bristol and Southampton, where there is significant deprivation. We are also growing our operational activity in the North West of England where are targeting recruitment activity in an area where there is a significant demand for jobs in STEM subjects.; ; Ada Mode commits to offering staff salaries above the national Real Living Wage.

  Equal opportunity

  Ada Mode operates a regular review of pay, benchmarked against against industry. Ada Mode operates against specific KPIs addressing gender and ethnic diversity of our teams. When onboarding new suppliers, we ensure their modern slavery policy is robust and in alignment with our own.

  Wellbeing

  Ada Mode promote a healthy work-life balance through operating flexible hours, regular social activities, city centre office locations for easy, low cost travel and high quality serviced office spaces. We are looking to improve our parental leave policy as soon is viable for a business of our size. ; ; We encourage our team to support activities to provide coaching on coding, renewable technology and entrepreneurship across our two office hubs - Bristol and Southampton.

Pricing

• Price: £0 to £2,000,000 a transaction
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jacklewis@ada-mode.com. Tell them what format you need. It will help if you say what assistive technology you use.