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ORCHESTRATO LTD

Microsoft 365 Tools Optimisation

Orchestrato provides a Microsoft 365 Tools Optimisation Service designed to help Government departments/teams capitalise upon the existing capability of Microsoft 365 applications such as; Microsoft Teams, Power Apps, Power Automate, Forms, Sway, and Stream, often under-utilised by many users and organisations, to improve efficiency, standardisation, and general user experience.

Features

  • Application functional awareness & capability
  • Stakeholder engagement & planning
  • User Research
  • User Journey Mapping
  • Discovery Workshops and facilitation
  • User Training & Coaching
  • Flexible on-demand resource pool
  • New feature updates & comms

Benefits

  • Enhances cross team and departmental collaboration
  • Operational efficiencies and Cost savings
  • Departmental cost savings
  • Reduction in processing errors and risks
  • Improved consistency and ways of working
  • More effective teamwork

Pricing

£250 to £1,500 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paul.bibby@orchestrato.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 3 8 7 7 5 9 9 8 9 8 9 7 6 3

Contact

ORCHESTRATO LTD Paul Bibby
Telephone: 07977 038838
Email: paul.bibby@orchestrato.com

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
We provide training on many of the under-utilised Microsoft 365 Applications via one-to-one, and one-to-many workshops delivered either face-to-face or via webinar.

All training is supported by workbooks and training notes.
Training is tied to specific services
Yes
Services the training service works with
  • Micosoft 365 Suite
  • Microsoft Teams
  • Microsoft Power Apps
  • Microsoft Power Automate
  • Microsoft Forms
  • Microsoft Sway
  • Microsoft Stream

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Ad hoc training support may be purchased on a time and materials basis per user.

Service scope

Service constraints
Working hours 8.30 am to 5.30 pm Monday to Friday

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
The user and stakeholder support that we provide comes within the service price, is email based, and uses dedicated mailboxes

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our planet must be protected, and we believe that everyone, including organisations large and small, must play their part. As an SME, our ability to contribute to the wider agenda is limited to how we operate as an organisation and influence our staff, suppliers, and communities to adopt a responsible approach. As a business, we have a Net Zero Strategy to achieve Net Zero greenhouse gas emissions by 2035, and to this end, we encourage all staff to do whatever possible to consider the impact of what they do on the environment. This includes encouraging staff to travel when only necessary and as an alternative to always consider using technologies such as Microsoft Teams and Zoom; and to be responsible when dealing with waste, and recycling wherever possible. If travel is required, our travel policy is to travel by train, and if travel by car is necessary, to lift share. When it comes to our suppliers and communities, the same very much applies - travel if only necessary, and to always consider the most environmentally friendly option.

Covid-19 recovery

Orchestrato are an SME with big ambitions, and our opportunity to work with the Government will provide us with the opportunity to create employment, re-training, and other return-to-work activities for those impacted by COVID-19. As a business, we specialise in the high-growth technology sector, and at the time of application to G Cloud we are in the process of establishing a Degree Apprenticeship Scheme and launching a return-to-work scheme for parents affected by the pandemic. Our Degree Apprenticeship Scheme supports local students who had their studies affected by Covid-19, and who otherwise might have gone to university, and our return-to-work scheme will provide a fast-track training programme to deliver core skills and restore confidence to those who have been out of a workplace setting for an extended period. From a community perspective, we provide training to individuals unfamiliar with remote working technologies such as Microsoft Teams and Zoom which will improve their chances to secure remote working employment.

Tackling economic inequality

We all have a responsibility to help tackle economic inequality. As an SME, we play our part via the creation of employment and training opportunities in our local community, through offering employment and developing skills in young people, for skill-short industries such as programming and software development, as well as other IT & Software skills. Our new Degree Apprenticeship scheme in association with local universities provides college leavers with the chance to develop life-changing skills and knowledge which will set them up for life. From a supply chain resilience perspective, we believe very strongly in managing cyber security risks in the delivery of all of our work, and for this reason, we are Cyber Essentials Certified, and our security policies align with the National Cyber Security Centre (NCSC) guidelines and industry best practice.

Equal opportunity

We believe Inclusion, Diversity and Equity (IDE) are key pillars within any ESG framework, and of utmost importance when making any corporate decisions. Today's workforce looks beyond what employers need to do to comply with legislation and Orchestrato want to be an exemplar of this. For this reason, we work hard to ensure that the diversity of both our staff and deployed resources are as broad as possible, by ensuring that our recruitment policy and process encourage the progression of skills from disadvantaged and minority groups for the benefit of the future digital economy.

Wellbeing

The health and well-being of our staff are integral to the success of our business, evidenced by the way our staff are encouraged to look after themselves and look out for each other, which includes both physical and mental health. We encourage our staff to take regular breaks and to get out of the office for fresh air and daily exercise. We have an Employee Health and Well-being Policy which encourages staff to talk about any challenges they are facing during their one-to-ones, and we also provide staff access to a free anonymous mental health counselling service operated by our company healthcare provider.

Pricing

Price
£250 to £1,500 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paul.bibby@orchestrato.com. Tell them what format you need. It will help if you say what assistive technology you use.