Infrastructure Services
Our Infrastructure as a Service solution supports your cloud/on-premise and digital services with the design of robust, secure, scalable cloud infrastructure solutions. We take an agile approach to the architecture, build and configuration of cloud only or hybrid infrastructure services. We can also help you transition to IaaS/PaaS.
Features
- Designing, transforming, agile processes for architecture functions
- Access to a single point of contact for Infrastructure Support
- Full IT architecture audit and design
- Virtualisation solutions design, development, integration and migration
- echnical Assurance
Benefits
- Improve your team’s productivity
- Free your internal IT team for higher value activities
- Independent guidance on best cloud infrastructure solution
- Budgetary control, forecasting, capacity, and price planning
- Assessment of infrastructure readiness for cloud transformation
Pricing
£500 to £1,600 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
7 3 8 8 4 1 6 9 8 0 9 0 9 5 2
Contact
ASURA LTD
Nikhil Rabadia
Telephone: 07956545550
Email: nikhil.rabadia@gmail.com
Planning
- Planning service
- Yes
- How the planning service works
-
Our planning service consists of 3 keys stages: requirements capture; analysis; and design.
In the requirements capture stage we work with the customer to fully determine the needs of the business. Initial scoping calls will capture high level requirements and understand the business' cloud strategy. This is followed by a workshop to take the high-level requirements and expand on them to allow a clear definition of the project and scope.
In the analysis stage, the captured requirements will be analysed to allow an initial vision for the delivery to be established. All areas will be assessed including application, network, data, security and licensing. This will be followed with optional demonstrations for the proposed service and proof of concepts to ensure that the final delivery will meet requirements. During the analysis, stage a clear project plan (including timelines) will be created.
In the design stage, high level designs will outline the key areas of the system and how they will be delivered. The strategy for migrating on-premise applications and services will be detailed. Estimated on-going costs for running the service will be included using cost modelling. This will be followed by low level detailed designs. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Asura will provide exceptional training for your employees to enable your own staff to manage the system during and after the transition to the cloud. Training typically consists of:
Knowledge Transfer Sessions - Individual or group training sessions that educate your employees on the solution and any specifics of its implementation.
Operational Engagement- Involvement of the service management teams within the project delivery to ensure that first hand knowledge is obtained by your employees.
Paired Working and Shadowing - Coaching your employees on any technical processes following delivery.
Training will also provides access to documented designs, service specific handover material and run books for repeatable actions. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- The setup and migration service implements the designs agreed during the planning stage to build and migrate your cloud services. With regular checkpoints throughout the process, our experienced consultants will get the service off the ground and into the cloud, ensuring that industry best practice is followed. All aspects to deliver the final solution will be implemented by this service including cloud infrastructure setup, data migration, security configuration, and any required bespoke development. Your own support services staff can, optionally, work alongside us throughout the implementation to gain valuable experience of how the service is delivered, making future support easier.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Our offering delivers high levels of expertise and quality solutions around advanced analytics. During this process we work to deliver in an incremental fashion to reduce risk, maintain clear lines of contact with our stakeholders, perform rigorous, well documented testing (UI, UX, Unit tests, integration, performance, load testing) at every stage of delivery with client stakeholders and users and operate in a transparent agile fashion such that everyone is aware of progress. We ensure that sign off is sought at every stage and that we follow through on our planned delivery from day one.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide a flexible offering in terms of on-going support post-delivery. This is very much tailored for the client and systems we’ve supported on but can comprise of: 1st, 2nd and 3rd line support, named individuals for escalation, monitored inboxes for improvements and fixes, fixed review points to discuss needs and potential updates, system monitoring around performance and user-ship and performance optimisation.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support during the project is managed by the delivery team. On full completion and sign off a range of options will be available for consideration based on the needs and requirements of the organisation.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Asura endeavours and strides to lower the impact of our carbon footprint by ensuring all our services align with industry best practises, Net Zero by 2050.
We have introduced Cloud Computing and are in the process of being fully cloud based. With such replacements of physical hardware and connections, we have significantly reduced our carbon footprint, energy consumption and wastage.Covid-19 recovery
When Covid 19 hit, we instantly moved all our staff to remote working, all the necessary equipment and resources, from laptops to monitors that were essential for their work where moved to their home. We were already using MS Teams collaborative environment, which made the transition easier for us as a business and for all our clients.
While Covid 19 is still with us, we have now moved to a hybrid-working model and the option to come into the office if there is a requirement. We also give all our staff Covid 19 training and the option to come into the office if there is a requirement.Tackling economic inequality
Social purpose is woven into the Asura fabric, from creating new businesses and new employment opportunities, to improving education and training. Asura is committed to tackling economic inequality at its root. Our overriding vision is to help lower the unequal distribution of income and opportunity between different groups in society.
We encourage all our contractors who have experience and knowledge in their specialist areas to coach/mentor the permanent staff.Equal opportunity
Asura is committed to providing services which embrace diversity and that promote equality of opportunity.Wellbeing
Asura defines wellbeing as the experience of overall health, it encompasses good mental, physical, financial and social health. We are committed to being recognised as a responsible employer that supports the wellbeing of all its employees. Asura recognises that its employees may encounter throughout the lives, events that may affect them in the workplace including those related to their health, personal or domestic situation as well as work-related problems. We encourage, facilitate working practices, and service that support employee’s wellbeing.
Pricing
- Price
- £500 to £1,600 a unit a day
- Discount for educational organisations
- Yes