Bureau van Dijk Electronic Publishing Ltd

NewsEdge

Moody’s Analytics NewsEdge Suite of Solution brings together real-time news sources, and the best of the business web and social media to empower decision makers. Our news collection is available via User Interface, API and News Feeds.

Features

  • Global real-time news database with more than 10 years archive
  • Aggregated content includes newswires, newspapers, journals, web and social media
  • Over 60 different native languages represented
  • Searchable taxonomy includes company, people, industry, subject and location
  • Filter search results by relevance, duplicate stories, and word count
  • Unique story folders to organize and share stories
  • Copyright compliant redistribution tools include RSS, email and newsletters
  • Content accessible via web application, newsfeeds, and API distribution
  • Spam and fake news suppression
  • Interactive data visualization tools

Benefits

  • Centralized access to premium subscription sources and relevant online content
  • Real-time news processing provides timely, relevant updates
  • Faceted taxonomy enhances news search and refinement for precise results
  • Control parameters of search through business relevance scoring
  • Personalized news alerts and information sharing on your schedule
  • Multiple redistribution options available to reach users where they work
  • Several content delivery options for easy news integration
  • Flexible user and reader licenses available
  • Integration with third party applications
  • World-class, 24/7 customer support

Pricing

£2,600 to £250,000 a licence a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk@bvdinfo.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

7 3 8 9 3 7 4 4 4 6 3 5 5 6 9

Contact

Bureau van Dijk Electronic Publishing Ltd UK marketing team
Telephone: 02075495000
Email: uk@bvdinfo.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
We can integrate NewsEdge Feed or API and functionality into your own systems. You can opt to have NewsEdge data populate your analysis templates, enrich and refresh your in-house databases, and be seamlessly integrated into your workflow.
Cloud deployment model
Private cloud
Service constraints
Not Applicable
System requirements
  • Internet Explorer 9 or higher
  • Google Chrome version 50 or above
  • Firefox and Safari supported

User support

Email or online ticketing support
Email or online ticketing
Support response times
Emails are monitored Monday to Friday during business hours. We aim to respond to all enquiries within 24 hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Onsite support
Support levels
All clients are assigned a dedicated Account Manager, and will be given direct contact details for them. Product training is included (both onsite and remote) as part of all our subscriptions. Helpdesk support is provided to all customers without additional cost. Our helpdesk team is available by phone and email to help with any questions relating to data, software tools and integration. The Bureau van Dijk helpdesk team is highly regarded, and has been the recipient of customer service awards presented at the International Information Industry Awards.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Initially training is done onsite with subsequent onsite training done when required (normally a couple of times a year or when new joiners start). We also can do training over Zoom/Teams if preferred. Finally we have user documentation including video tutorials.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
Tutorial Videos
End-of-contract data extraction
Access to the service is switched off at the end of contract.
End-of-contract process
Access to the product is terminated.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
No
Designed for use on mobile devices
No
Service interface
No
User support accessibility
None or don’t know
API
Yes
What users can and can't do using the API
NewsEdge has a REST API as well as news feeds available in many different formats. The majority of NewsEdge Portal desktop application functionality is replicable using the Web Service.

Use the OPENS API developer toolkit to create a custom application or to integrate news search and filtering into your own applications. We offer APIs for search, email alerts, RSS-feed building, and newsletter publishing.

Access to our web service and news feed is on a request by request basis. Trial credentials and support are available upon request.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
API:
Use the OPENS API developer toolkit to create a custom application or to integrate news search and filtering into your own applications. We offer APIs for search, email alerts, RSS-feed building, and newsletter publishing.

NewsEdge Portal Desktop Application:
Leverage search tools targeted for novice and advanced users to simplify query building, and one-click access to data visualization to analyze your search results. Integrate your own content as needed.

Use tools for designing customized newsletters and for subscription management. Take advantage of additional distribution options via alerts, RSS feeds, and sharing to social media.

NewsEdge Feed:
Whether for business intelligence, financial investments, or sharing real-time news and historical content with your company or clients, our news feed solution delivers one of the broadest collections of licensed and web-sourced content in the industry. Our taxonomy tags both content and source in exquisite detail for precise filtering and search, and we deliver in a range of formats to feed your applications or machine learning/artificial intelligence models.

Scaling

Independence of resources
Client services are logically separated. Pre-emptive monitoring of services ensure spikes in usage between clients do not impact the service as a whole.

Analytics

Service usage metrics
Yes
Metrics types
We can provide you access to your own Admin Site that can give you detailed metrics on logins, session frequency, session length, reads and reads by source, newsletter reads, RSS reads, headline reads and more. Training can be provided to set this up. There is no additional cost for this service.
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
News articles can be exported in Excel, Word, HTML, RSS, PDF, E-Mail, API or XML and JSON via News Feed.
Data export formats
  • CSV
  • Other
Other data export formats
  • PDF
  • RTF
  • XLS
  • HTML
  • RSS
  • XML
  • JSON
  • E-Mail
  • Hardcopy
Data import formats
  • CSV
  • Other
Other data import formats
XLS

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Other
Other protection between networks
Our news feed uses encryption.
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
The Services will be operational and fully functional in all material respects (i.e. capable of displaying information and conducting transactions as contemplated in the ordinary course of business) 99% of the time during any 30 day period. The parties shall mutually agree upon a regularly scheduled maintenance downtime period, which shall not exceed two hours in length per day and shall occur during “off-peak hours”. Any breach of service will be refunded with an extended time on the agreed subscription based on a 10x factor of downtime.
Approach to resilience
Available on request
Outage reporting
Notification dashboard available to clients for the ongoing monitoring of services provided.
Email alerts or directly from your account manager

Identity and authentication

User authentication needed
Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
BvD support and management staff have limited access to client reporting and configuration.

Access is restricted to small teams of named individuals who are responsible for the ongoing support of a client.

A level of anonymous use is available upon request.
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Bureau van Dijk follows a general infosec policy that covers all areas of security.
This includes
Data protection policy, including the grading of data, storage and data destruction.
Physical security policy. Access to builders/data centres.
Network access policy.

Reporting structure.
Each local BvD office have a named security contact who directly reports into the global ISSO.

The ISSO reports to the board on matters of risk.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Application Life cycle is certified ISO9001 and follow the best practices.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Application vulnerability is part of the application development, and is enforced by regular external penetration testing. Findings from penetration tests are assessed internally, critical findings are corrected in the next 2 weeks.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Continual monitoring of infrastructure. Trying to look for holes in security concepts is carried out on a daily basis. This is completed on both production environment and local BvD networks.
Incident management type
Supplier-defined controls
Incident management approach
BvD has a documented incident management process and it forms part of the wider InfoSec policy at BvD.

Reporting of issues is through local support contact teams.

If an incident is deemed serious enough to warrant escalation then an appropriate team of senior management are grouped together.

Updates are pushed through an external Dashboard system. This is updated with latest status updates.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

Moody’s Corporation (NYSE:MCO) announced in July 2021 that it received an ‘A’ score from CDP on climate action for the second consecutive year. The top score recognizes Moody’s as one of a small number of high-performing companies out of nearly 12,000 that are leading actions to cut emissions, mitigate climate risks and develop the low-carbon economy.

In 2021, Moody’s accelerated its commitment to achieve net-zero emissions by 2040, bringing its original target forward by ten years, and advanced its validated, interim net-zero science-based targets.
Equal opportunity

Equal opportunity

Our diversity strategy focuses on hiring diverse candidates and elevating non-traditional employees to leadership positions, with a focus on empowering women leaders on a global scale and increasing the racial and ethnic makeup of our employees and leaders globally.

We take a holistic approach to this work by implementing comprehensive education programs, such as diversity trainings, as well as specialized programs for historically marginalized groups, including Business Resource Groups (BRGs). We also encourage Courageous Conversations and institute DE&I accountability measures to help move us from awareness to impact.

We acknowledge the opportunity for the financial services industry to do more in promoting a diverse and inclusive workplace, and we recognize the responsibility we have to our employees, customers, stakeholders, and society to advance our diversity strategy.

Pricing

Price
£2,600 to £250,000 a licence a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
We offer free trials to new organisations or teams that are interested in testing the service. Trials normally last up to a week for NewsEdge Portal, or longer for data integration projects using NewsEdge API or NewsEdge Feed.
Link to free trial
https://newsedge.com/contact/

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk@bvdinfo.com. Tell them what format you need. It will help if you say what assistive technology you use.