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APPTechnology

Application Discovery (Pre-Packaging)

To create quality packages, accurate information is captured including each installation step, company specific customisation, dependencies on other applications and test criteria. Methodical and accurate discovery increases packaging quality and reduces downstream costs for future package updates. Our discovery service undertakes each stage both offsite and onsite.

Features

  • Each application is analysed and prepared for packaging
  • Proven processes reduce impact on your application owners
  • Most applications can be discovered offsite
  • Fast start option – we can engage within 2 days
  • Test and acceptance criteria for each application
  • ManagementStudio portal showing status of each application
  • Searchable database to spot future application dependencies
  • Latest industry standard documentation templates
  • Discovery training course available for your inhouse team

Benefits

  • Reduces downstream costs when packages require updates
  • Increases quality of packaging output
  • Test criteria reduces impact on your application owners
  • Remote application packaging service is also available
  • Remote application testing service is also available
  • Combined ‘request to deployment’ turnkey service also available
  • Application audit and rationalisation service also available

Pricing

£450 to £550 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.sweeney@apptechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

7 3 9 4 0 4 1 7 4 9 1 6 8 2 4

Contact

APPTechnology Martin Sweeney
Telephone: 0207 469 4053
Email: martin.sweeney@apptechnology.co.uk

Planning

Planning service
Yes
How the planning service works
Review of applications to be migrated, confirmation of additional information required, scoping of project duration. Supply of all documentation and reporting templates required as part of service mobilisation.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Application Packaging Training can be provided to transition workloads inhouse at the end of your packaging project
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We agree access to your application depositories and existing databases. Standards are agreed and we undertake the work as per a defined statement of work. Progress is tracked and live management information is available via your dedicated portal.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality and performance metrics will be agreed and reviewed as part of the migration service.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Monday to Friday 9 to 5 - 2 hour response Out of working hours - 12 hour response
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Via APPtechnology website
Web chat accessibility testing
None
Support levels
Account manager appointed. This is a black box, warranted service on a price per application basis. Support covers any application package warranty issues and are dealt with as an emergency application request at no additional cost.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity

Fighting climate change

APPtechnology believes that protecting people, the environment and assets is essential to generating sustainable value, assuming its responsibility in managing the risks and impacts of its activities. This is managed using our Environmental, Sustainability and Waste Policy

Tackling economic inequality

The Company has formulated a policy called “Remuneration Policy” to ensure the payment of equitable, competitive remuneration to all Directors, Key Managerial Personnel and employees of the Company which is based on individual performance, Company’s benchmark, Industry practices and performance of the Company as a whole.

Equal opportunity

The Company is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. This is managed using our Equal Opportunities Policy.

Pricing

Price
£450 to £550 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.sweeney@apptechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.